Amazing customer service from the time we stepped in the door to the delivery. We weren’t rushed or pressured into making a mattress decision and then had progressive updates on delivery of our mattress. Very knowledgeable staff and provided good facts to help us decide. The delivery guys were friendly, not grumpy and before coming in asked where they could wipe their feet since it was raining. We needed to reshuffle some mattresses and they had no problem helping us. Amazing experience and highly recommended!
Dale C.
Classificação do local: 5 Rego Park, NY
In the world of retail, this place stands out above all the rest! Why? Because of the genuine, kind, professional, authentic care and concern for their customers! I have never bought a bed from anywhere else and I don’t intend to start now. Bill and Jim are as sweet as they come and most importantly, complete experts in their field! They will guide you and educate you as to which bed is right for you, on every level! They continue to conduct their business and customer service with a standard of excellence that is exceptional and outstanding!!! I say bravo to Bed Quarters, standing ovation! They completely go that extra mile(or two) to ensure your happiness with your purchase! Trust me, you will NOT be disappointed shopping here. On the contrary, you’ll be so grateful that you did! :-)
Kristina W.
Classificação do local: 5 Huntington, NY
Very helpful and pleasant. Delivery was good as well. Would highly recommend.
Massimo P.
Classificação do local: 5 REGO PARK, NY
Great products, great prices, great folks. I never go anywhere else.
Meadow Girl A.
Classificação do local: 5 Fresh Meadows, NY
I’m big on customer service and I must say Bed Quarters has me as a satisfied customer. Usually after you order something, the customer service stops. Not with these guys… The sales mgr, Peter at the Commack store, is very patient(I went back three times before I ordered my mattress and box spring) The delivery process was very smooth and the two delivery guys were very friendly with pleasant attitudes and they set up my bed very efficiently; they didn’t seem like they were trying to rush out. What a concept, huh? I ordered my bed from the Commack store but prior to delivery, I called the Mineola store and spoke to one of the owners who addressed my questions very patiently, and then I stopped in to the Mineola store one day and met the other owner who was also very friendly and helpful. I would definitely recommend Bed Quarters to anyone who is considering buying a mattress.
Jason P.
Classificação do local: 4 Forest Hills, NY
Need a new mattress? Avoid the larger retail stores and come check out Bed Quarters which is family run by two brothers, Bill and Jim. These guys are passionate about what they sell, and will keep your decision-making process simple. First and foremost, they only sell reputable brands(Sealy’s, Stearn & Foster, King Koil, Tempurpedic, etc.) at fairly competitive prices, so that you won’t leave feeling like you purchased a cheap, low-quality mattress that will only last a couple years. They will educate you on the different types of mattresses, have you lay down on different levels of firmness, and educate you on the materials(coils, cushioning, memory foam, build quality, etc.). I’m very analytical when it comes to purchasing things, and they made my decision so easy, that it only took me a day to think about which one I wanted. For me, that’s unheard of! I hope your mattress shopping was as easy as mine.