T-Mobile

First off, I like T-​Mobile but this particular store is not very customer friendly.
I walked in around 8:40 pm just to look at the new phones. It was busy so the woman at the register asked me if I wanted to be put on the list. I told her no because I was just there to look. She seemed a little irritated when she told me that they are busy and I should give my name to be put on the list. I stated that because they close at 9:00 there’s no reason. She snarled a bit and said «your here». Ok. Put me on the list. I know it takes more than ringing up a sale for the people In front of me with credit checks and activations and such so I had no plans on staying till 10:30 but whatever.
Next, all the phones were dead or almost dead. How can I decide on a $ 600+ purchase when I’m looking at a cold dead piece of plastic/​metal. HTC m9, dead. Samsung 6, dead. Note 4, dead. And so on.
Last, and most irritating because it is definitely unnecessary and preventable was the music. Do I have to listen to rihanna sing about how bitch better have her money or some guy sing about how he likes a girl who swallows. Maybe the song about dropping that ass to floor girl and pick up them hundred dollar bills. Really? Where am I? What are they selling here. As a woman standing there listening to a man sing about girls «swallowing» seemed uncomfortable and out of place. It’s not in a rowdy hood and it’s not a street corner 3^rd party cell phone place. It’s a legit T-​Mobile store. The music shouldn’t imply that woman are bitches that put their ass on the floor for money and swallow. There is a time and place for it. The club maybe? The red light districts? A pimps trap house? Not T-​Mobile. Let’s keep it professional people.
Also, before I left, around 9:20, the girl at the register was telling a coworker how her paycheck was shorted about $ 400. It should have been $ 1400 and there is no way her check should be $ 1000 with all the business they did last month. Yes, they closed to new customers at 9:00 but there were still customers in there. If you have a complaint about your pay you act like a grown-​up and speak to HR. You don’t inform the customers that you feel shorted by your employer.
So I left the store, started this post and will be looking for another T-​Mobile store.

Horrible. I called in to speak with them about getting new phones and they blew me off. As soon as I arrived at the store the same individual that blew me off on the phone acted like we were best buddies. I went over to their location near Bayshore and got treated professionally from start to finish.