Dunkin’ Donuts

I don’t do DD much but I came here to just get an iced coffee. And I will tell you I will not bother to even come here ever again. Area was clean I’ll admit that and they tend to me right away. The cashier was nice but had a little trouble as I couldn’t hear him clearly about how much sugar and cream I wanted.
After I got my coffee I went to throw away the straw wrapper (or however you want to call it).
One of the workers came behind me to put a garbage bag in there and proceeded to say some comments. I did not even know what language he was speaking but that pissed me off cause it seemed it was directed towards me as there were no other do workers close to him. So fuck y’all yea know.
Like the person was lucky I had to get to work and I was in my work uniform. Only reason you got 2 stars was cause the area was clean and I got my order quick. I just can say this about this DD. It’s not a friendly environment and I do not plan to come back here ever again.

I’ll start by saying that I don’t eat donuts and have never had anything other than coffee from this location.
That being said, the coffee is fantastic. It’s also cheaper than other places for a giant cup. Plus they have afternoon savings on a lot of beverages.
I’ve been in the store to place an order probably 20+ times. Service is always quick and friendly. I love the DD coffee!

Disastrous, these people all act together as one rude group. It started when I placed my order on morning of 9/​11, the cashier, in the attempt to hurry me out of there pushed my order forward to me and in doing so knocked my Xtra lrg coffee over spilling it all over my money, my wallet, the food I ordered and did nothing to help me not even an apology instead he went to grab his mop bucket. I had to clean up and dry up all my stuff, they re-​poured me another coffee but not even close to the way I wanted it.
So heres the kicker, I go back to the store the following Monday on ⁹⁄₁₄ and I walked in and ordered the same thing as I do every week/​day that I visit and I receive the cold shoulder, no good morning, no THANK YOU, nothing, there was absolutely no dialogue from the staff as if the whole incident the prior friday was all my fault.
What a bunch of shallow minded misfits. I will never return to that group of hating people.
Customer Service is obviously not at the top of they’re list

Poor service, can hardly speak English… messed up my order. Will probably stick to Starbucks.

Great DD’s. Not only is the coffee good every time, but they also put the cream cheese on the bagel for you (something that I’m used to every DD’s doing back home in Chicago). They are also 24 hrs which is great too. Best DD’s in the MKE area for sure.

The place is nice and clean… Food and coffee great… I just really don’t get the girls behind the counter they were zombie like I was trying to laugh and be peppy they were so tired like Lol it wasn’t even the morning… It was like 2pm … Any who

Stopped by recently to grab a bite and some tea. Like others have said there are close to 10 people working behind the counter which does make service very quick. My only complaint is that they don’t have much in the way of selection. Maybe I should not hold it against this DD but maybe DD in general. They only have one kind of black tea… its 2015, and there are a lot of tea drinkers… at least give me more than one option for black tea… Again, I know a corporate complaint and should not be directed at this DD. I also asked for honey, which they said they don’t have.
Overall a decent DD with quick service and a relatively large selection of standard donuts/​bagels/​muffins. As others have said, the parking lot sucks… its really small and difficult to maneuver.

My friend and I stopped here on the way to drop her at the airport. The staff at this location is extremely friendly and accommodating. It was a nice experience.

The Miller Parkway location needs to start taking tips from our friends on Layton.
I crossed paths with this Dunkin’s 27 hours after I stormed out of the Miller Parkway location for their lack of ANY chocolate donuts (see review). I was still craving that chocolate long john, and I thought it would be funny to see what this location had at 6PM on New Years Day compared to what the other guys had on New Years Eve at 3PM. Not only did they have my chocolate long john, they had about six other chocolate donuts and close to 20 other variety of donuts. That’s whats up!
Extra points for that long john tasting fresh at 6PM on a holiday.
This is the «OG» Dunkin’s, the first one I was ever at and I know for a fact it’s been in the same building for the past thirty years without anything being changed outside of the interiors and signage. That means no drive thru, a very tight parking lot and maybe a little trouble getting back on Layton like past reviewers have said. I don’t think that’s changing anytime soon since they’re using every last square inch they have and the land on all three sides of them is owned by someone else. It loses a star just for being a headache to park in, let alone get out of.
Customer service here has been top notch for years, some of the best service out of any fast food establishment I know of. It’s nice to go into a DD and not be obnoxiously asked «WHADDYA DRINKIN!!»
Still way worth a stop, especially if you have a late night hankering for some Dunkin goodness.

Very friendly and very fast donuts and coffee, though I did also get a bagel with cream cheese! This location does not have a drive through. Warning — the coffee is «McDonald’s» hot.

Some of the most friendly and kind folks run this DDs. Highly recommended.

Why do I feel like Homer Simpson every time I walk in here? mmmm donuts…
I’ve been coming here for years to pick up early-​morning fat pills for my coworkers. Bakery has always been fresh, and service has always been fast and friendly enough. No complaints there, that’s the brand. That’s what we expect. It’s always struck me as odd how many people work here. There is more space behind the counter than in front of it. I counted 8 workers there today, 8!!! I don’t think the McDonald’s next door has that many people working the breakfast shift. I’m not complaining, it’s great for service. It just seems weird.
My beef is the parking lot. By far, the most crowded, worst designed lot of any of the fast-​food restaurants on Layton Ave. There are about 10 spots, and it seems no matter where you park, you are always in danger of backing into someone or getting picked off by someone flying into the lot at Mach 2 from Layton Ave. For God’s sake, put in a drive through! The parking lot is bad enough to drag this location down a star, except you always have those damn tasty free samples that I grab on my way out the door. Damn you Dunkin! Diabetes, here I come!

Can’t go wrong with Dunkin Donuts coffee, its always the best choice around. The service here was fast and friendly.