Dunkin’ Donuts

Coffee was blah. Employee lacked any enthusiasm. Cream and extra sugar does not mean 1 cream and 3 sugars. I’ve stopped at this DD’s before multiple times before having to go to Miller Park but this is the first time I remember being truly disappointed in them.
It’s unfortunate that the WI DDs are so hit or miss. Man do I miss the ones back home!

Quick and fast service for early morning which is a bonus
They get you in and out really fast

A Coolata is a permanent menu item at Dunkin’ Donuts. The problem in that is 3 days a week the Coolata machine is down for cleaning… Wait, what?
This location is awful. Something is always down for cleaning, out of order or out of stock.

My 8 year old daughter loves nothing in the World more than donuts and milk to drink with ‘em. I like to treat myself to a ginormous mocha once in awhile; if it’s a really good day I’ll eat a donut with it. Where do you go? Dunkin’ Donuts, of course, and we live kind of close! Then… there’s this place. Wow!
First, the two male cashiers were laughing historically, with red, glassy eyes. The one, who I’ll refer to as The Big Dumb Oaf kept referring to my little girl as a boy. She even told him she was a girl and looks like a pretty little girl. His co-​worker, «Big Bozo,» kept correcting him, while laughing like a hyena. Second, there were a ton of bagels made, but like 4 different types of donuts to pick from. Third, they got my mocha wrong… not sure how, but it was wrong. The manager, a harsh yeller type re-​made it, while barking at the two circus clown employees. It occurred to me that’s why they were probably high. She slid it across the counter to me, without an apology, a thank you, or eye-​contact. Fourth, we got the mix of donut holes because that was the best variety. They were stale. Fifth, they didn’t have any white milk. Big Dumb Oaf suggested she get a soda instead. I reminded him we needed some nutritional value and hint of breakfast. Apparently, this was the funniest joke ever told. Big Bozo remedied the sitch with strawberry milk. Big Dumb Oaf said to my daughter, «sorry big guy.»
This experience is among the worst customer service I’ve ever encountered. Seriously, You’re a donut shop; make some donuts! You’re a coffee shop; get the coffee order right. You’re a «shop»; show a little bit of pride in customer service for God’s sake!!!

If I could I would give this 0 stars. It was such a bad experience with customer service and the quality of food and drinks. Our lattes tasted like what oil fluid smells like. It was disgusting, we called in and didn’t really get anywhere. There’s a specific worker who has little to no knowledge of how to deal with people. She has a horrible attitude while making the drinks and was also the one who answered my call and left me even more upset. Overall, waste of money. Starbucks for the win. Yes

Well this is the second time I have ever had the chance to try dunkin donuts, I’m from California and honestly, I don’t see what the big hype is about. The first one I tried was in chicago in which i recieved a sloppy meal, and then this one in Milwuakee was even worse, no management what so ever, the girl that took my order was obviously brand new and no one was there to help her, customer service wasn’t the friendliest either, i don’t think there will be a third try for me.

It is clean inside the store but they need to make sure the trash in the bathroom is out. Service is super slow in this store even so they have not much customers as you see in other DD stores.

Last review of the year is going to be a rant. Thanks a lot, Dunkin’s, you’re ruining it for everybody!
I stopped in for a quick snack, I just wanted a donut. I left wanting to give the proprietor of this establishment a Hertz Donut (you don’t get that lame joke? Google it already!).
This isn’t the first time I’ve had problems with this establishment, I’ve been here three times since they’ve opened almost two years ago and have had the same issue.
On a side note, to Marc, my Dad was born and raised in Newark, NJ and has never passed on a Dunkin Donut. So it might not only be a «Milwaukee thing».
My first trip, when they first opened, I went in a 7 PM for a coffee and a dozen. They had about six different single donuts and a whole tray full of maple glazed. They gave me the same line they gave Jason about coming in early.
So the second trip was on a Sunday at about 9AM. They only had four trays of donuts and a couple of orphans from previous trays. Still not enough for me to complete a dozen, and I’m really not picky. At most other Dunkin’s I can complete a dozen without getting the same donut twice. But still, at this location, a whole f’n tray of maple glazed! What is this, do they think this is Canada?!? This ain’t no Tim Horton’s!
That trip was enough to steer me away from this location, the closest Dunkin’s to me, for over a year. I can go into any Dunkin’s in the city fifteen minutes before they close and fill out a dozen no problem. Hell, I can go out to any bakery in the city pretty much before they close and fill out a half dozen at least. I come here at 3 PM and they don’t have two donuts I want!
Against my better judgement, I rolled through the drive thru today, hoping the cleaned up their act. I pulled up to the speaker and got an Ace Ventura inspired «WHADDYA DRINKIN TODAY!» Right then and there, I should have said «WELL, ALRIGHTY THEN!!» and pulled off. Instead, I hesitantly gave my order, «No thank you, nothing to drink today. Just one chocolate long john please.» «That’ll be 94 cents, please pull around.»
Could this be true? Can it be this easy?
I pull up to the window, pull out a crisp dollar bill only to have Ace Ventura Pastry Detective ask me «What kind of donut did you want man?» I told him a chocolate long john, and he says «We don’t have it». I instantly start thinking I would settle for a chocolate frosted cake donut, but before I could even ask, he says «We have vanilla long johns!» and starts to put it in the bag.
Vanilla long john? I want a chocolate long john, and that’s the most viable substitute? How about a chocolate frosted or a chocolate cake or a Boston Cream or a Manager’s special or a chocolate with sprinkles or one of the half of dozen or so other donuts that feature chocolate that every other Dunkin’s stock all day every day?
This is the worst Dunkin’s ever, and it even takes the title from the Dunkin’s in Kenosha where the kid working the counter asked «Are you a Jew?» Now I’m not Jewish, but I have nothing but love and respect for the Jewish religion. I just think it’s odd when instead of asking «How may I help you» or something to that extent, someone asks your religious background. And as uncomfortable as that is, I’d still rather order a dozen from there instead of ordering a dozen here.
Man, forget worst Dunkin’s in the city, worst business in the city period. Call yourselves Dunkin’s coffee if that’s all you plan on selling.

Clean, fast and friendly service. Sheron who was the employee that helped was very friendly and courteous. Thank you for great customer service. Love it when the employees love what they do. I’ll be coming back again and highly recommend visiting his dd. Keep up the good work!

Went in around 6pm to get a coolatta drink. The guy working the counter was nice enough to me, but as I waited around for my drink, the truth came out. The woman behind me tried to order a dozen donuts, but at 6pm they barely had a dozen donuts available. He basically told her that after 10am, their supply is really limited and its tough to put together a dozen donuts. REALLY? This place is called Dunkin Donuts, and its open until 10pm. If its too hard to put together a dozen donuts after 10am, close at 10am or make more. This would be like burger king sayin they are out of burgers after lunch.

Yo coffee coffee coffee dude!
I spent half my life in New Jersey and Chicago so forgettaboutit!
People in Milwaukee think people come here for donuts? What are you crazy?
Good will hunting?
You come here for the coffee if you are from Boston, NYC, NJ, Philly, Chicago, or Berlin (yes, Dunkin is huge in Berlin).
So happy that this place is here serving Dunkin, because the world runs on Dunkin coffee! Take your Splat-​bucks coffee and shove it!

The coffee is pretty good and the donuts are dough and nutty. Can’t really complain, but there are definitely better locations in the area.

My favorite donut place. Many years ago Milwaukee had more locations so I am glad to see them return. It’s not a donut if not a Dunkin.

Went here once and was not impressed. My husband and i were aching for some doughnuts and coffee so we stopped in. Coffee was not very good at all. Their bags are much better, surprisingly. Doughnuts were average. With other doughnut/​coffee shops not too far away, I’m going to go somewhere else.

For me, going to DD’s is not an addiction. It is definitely a choice. I can only hold myself accountable for accidentally driving past work and finding myself ordering one of their numerous delicious breakfast meal deals with a black medium. Watch out McD’s there is quality drive thru breakfast in town and it is winning my heart.