Impact Communications

Do Not shop here! I purchased my phone here but the battery kept draining. So when I wanted to return the product they refuse to take it back. I wish I had taken them to Small Claims court. The Store manager never talked to me or called me to resolve the problem. Customer service sucks. Suck so bad it blows.

Their worker are too bad! when their manager there they smile like a sun flower and very nice! But if the manager not there they treat you like a ice stone! And they are not honest to there customers, they told me to pick up my pre– ordered phone on Monday, but when I arrived there they told me nothing for me, and I still need wait some days ! That’s very bad, worst customers service that I have seen then before!!!

Store manager is dishonest in doing business. I came at Dec 2012 to this store to upgrade my cell phone. I was told a 50 dollar rebate will show up in my first month statement with 3 accessory purchase ($ 65) on my iPhone upgrade, but the rebate never showed up. I talked to store manager, she denied and she claimed she never said such a thing! Why would I want to pay $ 65 for $ 20 worthy accessories on Amazon if there is no rebate? I should have her to write down all terms, not just trust her words!
Not only that, the store manager claimed she credited me by waiving the activation fee, but I talked to AT&T, AT&T waived my activation fee because of the corporate contract between my company and AT&T. It has nothing to do with this store. Impact Communications didn’t pay a penny for that but she claimed she paied for that. What a lie again !!!
At last Dec, Tmobile and Frys all offer $ 149 deal on Galaxy SIII and iPhone5 unlike Impact communicaiton deal $ 199 with $ 50 rebate if you buy 3 supper expensive accessories. They are not doing decent business! If I could, I will give 0 star for this store!

I came here to renew my AT&T contract.
All the workers here are very knowledgeable and friendly. They were very helpful in setting up my new phone.
I was happy with the overall service, so I“d definitely come back again.

Provide at&t wireless, home phone, internet and uverse TV services. They also sell a wide variety of phone cases and other accessories. Friendly, knowledgeable and great customer services. The place is very clean and tidy. I will recommend to my other friends and families.