Wells Fargo Bank

Unless you enjoy spending all of your free time standing and watching people who don’t know what they’re doing mess up your transaction over and over, I’d suggest a different location. I go to Wells Fargo every single day for work and I’ve never waited this long for a deposit. I was in the area and thought I could get my work done after lunch, and literally left an hour later so upset. First the teller counted my money 3 times, then made up a check amount which I hadn’t written down and because of this couldn’t match her total to mine for about an hour. She was so stubborn and ridiculous that it wasn’t until someone else came and did the entire deposit for her that we saw her error. Don’t go here, ever, under any circumstances.

Waited over an hour to get 3 pages faxed to their corporate. That is why I do not bank with the baddies.

i went into this branch after hearing wonderful things about a banker named Nina Osorio. she was so helpful assisted me with my ira accounts and was able to consolidate some of my accounts that other branches had oppened for me. she was super friendly as so was the staff. i got to meet the store manager Reena Carvallo who was very welcoming. brought me some coffee while the banker assisted, it was nicely decorated for christmas and the tree had the branch smelling wonderful. i would definantly recommend this branch.

nice welcome staffs.
except a very slow foreign exchange teller who spend more than 10 minutes with 1 customer. I have to give up the service and left.
hope the bank will improve this service since travelling and trading business are very popular now, this service are most likely to be increased.

So I came around 12:30pm-ish today to deposit a couple checks. Waited about 5 minutes in line. The teller was nice and asked how my day was, the usual like all other Wells Fargo’s. After depositing my checks and leaving the bank, I later received a call from the same teller telling me that I actually did not sign one of the checks! Oops! She asked me to come back before 5:15, so I rushed from the Fisherman’s Wharf area so I could sign it. I got there at 5pm and there was a lengthy line. By the time I got to the counter, the teller went to get my check and then told me they actually processed it/​sent it off at 4pm that day! What a waste of rushing to come back. I know it was my fault for forgetting to sign it, not the teller’s fault, but damn that sucked to find out the wrong information and to rush all the way there. Totally not blaming it on the teller, it was her first day and all, and she was really nice!

I had an awful, below any ranking, experience with one of the personal banker in this branch. I did not get his name, but he was the guy with a Russian name (Volodymir?) In fact, I wanted to file with
about the customer service at that branch, but gave up at that time… Yet Wells Fargo should select their staff more carefully if they want their business go.
So, that guy gave me a lot of attitude, to the point of insult, with his tone and looks. My question was about some fees that I was inaccurately charged with. He agreed that it was the bank’s error. But after I clarified what money we are talking, that guy was like — and that’s it? You asked to refund that little $$? I should have said — hey, a****le, we are talking about MY money that Wells Fargo was stealing from me (which, BTW, it does regularly, little by little, since I have been with them), but did not say that exactly of course … Buttom line: I was never refunded for those fees.
Wells Fargo sucks in many ways. I do not recommend this bank, in general, to anyone. And I recommend to everyone switching from Wells Fargo to a local credit union, which I have done.

This is just an average wells fargo. For some reasons, some tellers were seemed pretty clumsy when handling my check deposit such as they always needed to proceed my deposit by asking an elder lady come for the assistance; despite that fact, could be 5 stars rated on my review, if my banker Jonathan Chan still there, I have opened some accounts from him, and he took really good care of it, but for some reason he got let go, and that’s a big disappointment for us. i will sooner or later close my wells fargo accounts from this branch and re-​open elsewhere he works at. Come on, you guys need some Chinese bankers here, Millbrae is almost like a Chinatown, how can you keep your clients without having someone who can speak to the Chinese only client? Again, I love wellsfargo, and I have been having the account since 2005, but this branch is just an average or even below the average branch…

These people will lie to you. BEWARE that these people are in it for the commission! Yes, they are nice, but it is only for the benefit of themselves. And the women there dress like hoes. Really? You wear stilletos to work? It’s not a fashion show girls. Dress professionally, you’re prettier when you don’t dress like you’re going to the club right after work. Lol

Nice bank! If you can hack stand fees.

Great customer service!
Went here to open an account. Jonathan Chan was super helpful and friendly; he answered all my questions and clarified things for me. Even walked me out of the bank when we finished. The tellers here are all friendly as well. I most def am happy with Wells.

I like this bank they take care of me and my business big time, I am super happy with them Oleg branch manager is really good and easy to deal with. Thank you guys !!!

I know, five stars for a bank right? Check it out. Friendly, helpful, professional staff. They never act like the customer is a nuisance, like they do at BofA. Great service from a very kind and genuine staff.

Recently switched to Wells Fargo and went into the bank to set it up after I opened it online. I was there less than 10 minutes the first time. The second time I was waiting for my brother to finish up his stuff and I was asked if I needed help 3 times. Staff is friendly.

good place to bank, it looks a helluva lot nicer than bank of america just a half block away. the tellers are always nice. parking does suck in millbrae at lunch time since there are a million restaurants packed into a couple blocks. but the bank is cool. the atms work
.there is not much to review a bank about