JC Penney Optical Center

Very happily surprised by the service I received here! The principal salesperson (Gary) was very helpful. I went here because I needed glasses in a hurry, and the local Pearle Vision and Lens Crafters stores received poor ratings. I can highly recommend this JC Penney center for quick and courteous service.

Long overdue with this review. Can’t say enough about the service from Gary. I lost my sunglasses, which he had chosen and I absolutely loved. Turns out they were discontinued. Gary called around and located the same style for my replacement glasses. He has always been helpful, courteous and spot on picking out my glasses. Price is always right.

You know how most women have an obsession with shoes? Well I feel the same way about eyeglasses. (Yes, I like shoes too — of course!) Thank heavens for JC Penney Optical. They have the BEST prices ever! You can’t beat the deals at this place. Most of my glasses (complete with lenses) were $ 99. Some were even 2 for $ 99. They’ve got a good selection of frames that is constantly being updated. Gary (he’s the guy there that my husband and I have always dealt with) is wonderful. Service is friendly and professional. Since it’s conveniently located in the mall, it’s easy to find time to get any adjustments or other services you may need. The only reason this gets 4 instead of 5 stars, is that one time I went there and there was nobody there to help. After I knocked (forever) on the optician’s door — a guy (whom I’d never seen there before) came out looking wwaaaaayyyyy stoned. He was bumbling around and looking at me in a very creepy way. He was so out of it that he couldn’t even locate my glasses (which were filed alphabetically behind the counter as I was forced to discover myself.) Never saw him again, but the whole thing gave me the heebie-​jeebies. At any rate — this place (now that creepy-​man isn’t there) is the best!