As for their so called Starbucks that is located inside the store, awful! The hot coffee was cold, their cold coffee was tasteless, they burned my sons veggie wrap. I will definitely not go back again!
Kat X.
Classificação do local: 2 Fairfield, CT
Decent Barnes & Noble… but the free wifi is so slow I could not even connect most pages on the Internet, or was sooooo slow it took over 1 full hour to upload a 10 sec video. Did a diagnostic of the wifi strength and speed, see picture I will add
Betsy H.
Classificação do local: 1 Yorkville, Manhattan, NY
Very strict return policy! I just wanted to exchange a Thomas train that I bought my grandson! For $ 12.99, a superior had to come up! I was over the 14 days-but because I’m a member, they allow 30I had the receipt, the unopened package. All I wanted was to be able to exchange it! I think they ought to be a little more accommodating if they want us to shop there-versus having books, etc shipped free to our door from Amazon.
Alexander Z.
Classificação do local: 2 West Haven, CT
Policy note for buyers who beware — the store’s return policy does not allow returns without a receipt, even when the merchandise has Barnes and Noble markings. The store manager informed me this is due to their substandard sales system — they have no way to tell if something was purchased through them or another store. That is, of course, short of taking my word for it, which is something they won’t do. So, if you have received a gift of something you already have and your friend who gave it to you didn’t keep their receipt, you are up the proverbial creek and the store manager will hit you over the head with a paddle. I can recall a time in my youth when I made the mistake of purchasing a book at my FLBS(friendly local book store)… A local shop owned by local people… When my friend came in the next day to purchase the same book for my birthday, the manager recognized the mistake and warned her to get something else because I’d already got it. Borders and B&N stores have long since driven the Ma & Pop friendly bookstores out of business and now I’m left with the eerie feeling that I’ve received far better customer service from — an online retailer who has consistently better prices and far better selection. In short, happy birthday to me. Borders had cleaner bathrooms. I can shop Amazon in my own bathroom.
Ben S.
Classificação do local: 3 Manhattan, NY
Barnes and Noble used to be a staple of my childhood. Sipping a nice latte while browsing books, movies, and CDs. Those days are long gone. Yes, you can still buy a tasty latte here, but that warmth and coziness is a thing of the past. Now, in an effort to stay afloat, Barnes has become a toy store with a diminishing book selection. This wouldn’t be such a bad thing, except that Barnes still hasn’t been able to adjust their business model to stay current with the times and their obvious competition. Maybe if they learn to price-match they will survive in this tough market. Otherwise, their days are numbered!
Joe R.
Classificação do local: 2 Hamden, CT
it’s a good bookstore with a good Starbucks. What kept this review from being 4 or 5 stars was the consistently disgusting state of the men’s bathroom. If there was an award for«Most Urine on a Bathroom Floor», this store would dominate the competition. Have you ever stepped on a sticky movie theater floor because it was covered in dried soda? Just like that, but it’s not soda. While peeling your shoes from the floor, you have to avoid a half dozen or so, balls of toilet paper tumbleweed blowing all over the floor like some sick restroom version of the Wild West. After all of that, you can’t even wash your hands without getting soaked by gallons of water that rests on the counter around the sink at all times. Aside from that, it’s a great place.
Heather C.
Classificação do local: 4 Naugatuck, CT
Decent B&N. Not much to say, really.
Sheesh S.
Classificação do local: 3 New Haven, CT
90% of the time there isn’t a single chair free at this Barnes and nobles! It’s extremely popular and for well reason. I just wish there were more tables/chairs.
Heather J.
Classificação do local: 4 Washington, DC
I was glad to find a Barnes and Noble around here, where I could go and get some studying done and grab a coffee. This location is very nice and quiet, with lots of parking. I just wish there were more power outlets in the café. While there is sufficient seating in the café, the only power outlets are along the wall opposite where all the tables are. Other than that, I enjoyed my afternoon here!
Ronald S.
Classificação do local: 4 Middletown, CT
a newish b&n in the area. bigger than the one that used to be down rt 1, and this one is closer to 95, closer to the post mall. a lot more books and magazines and usually pretty well organized — last time i was there it seemed they had fewer books than i remembered though, like someone took every other shelf out of the place. starbucks in here, couches & chairs, lots of people sitting around reading and not buying books.