Enterprise Rent-A-Car

Overall, car was a new ford but had been smoked in so it ruined my entire experience. No amount of cleaning can mask the smell and just makes it worse.

I ONLY ever rent from Enterprise. And I got a surprise upgrade to a really comfy car this time. Thank you!

Enterprise has always been great to me. They have really come a long way to making sure every rental is a great experience my making it very personal. I rent at least 2 – 4 times a month and I always choose Enterprise.

I rent cars almost 3 times a month. The staff was very friendly and quick but the car looked as if it had not been touched. The seats were very badly stained, the bumper was falling off and dragging, and there was a smell to the car. I know and understand rental cars are not always brand new but my experience could have been much better if the car had been clean and was put together.

I’ve now rented a car twice from the Enterprise at Midland airport, and I will continue to rent from them when I return in March. The service has been great — attendants are friendly and anytime there is an option between a few different cars, they let me pick my car. When there is a long line, they work hard to move people quickly through the line. Good place to rent a car.

Everything went smoothly — the car was ready and I was able to get out of there quickly after I landed. Very grateful because I had a business meeting in Crane in an hour from the time I landed and I made it.

Had to go through Enterprise because of work… They wouldn’t be my first choice, cars were always dirty

I came into Midland and had a booking for Enterprise. Surprisingly when I went to their booth there was no one in line. I was the only customer. The disappointing thing was I usually get a free upgrade, Tahoe or Charger.
They did not have the vehicle I wanted. I was going to be given a Chevy Aveo (Geo Metro Type) or a Ford Focus. These vehicles were too small for me. They intervened and I ended up with a Pontiac Vibe hatchback.
The vehicle had air conditioning but there were no automatic windows or door locks so I had to repeatedly remember to manually lock all the doors or my stuff would have been stolen. It took me back to the early 90s, lucky me.
Excluding the cheapass vehicle, the people at the counter were friendly and helpful. Next time I will reserve a bigger vehicle.