Fleet Feet Sports Madison

I have been going to Fleet Feet for years and the service is amazing. The staff are friendly, know you by name and have great prices.

I had exceptional service when I visited the Middleton store on July 2. I came in with my son who has autism and does NOT like to go shoe shopping. Curtis was beyond fantastic! He made us feel very comfortable, listened to what we were looking for and joked around with my son. He definitely made shoe shopping for my son a lot less painful. No only will my family return to Fleet Feet, but I will recommend them to all my friends and family.

I like the individual attention that every customer receives without the pressure to purchase anything.

I recently decided to start running again and decided to visit Fleet Feet to make sure I got proper shoes. Not only does Fleet Feet have a wide selection of shoes and other sports gear, it was great to have someone spend plenty of time with me to make sure I got the correct fit in my new shoes. They fit perfectly and are the most comfortable running shoes I’ve ever worn. The staff person who helped me couldn’t have been nicer and more patient with me as I made my selection. Thanks for the great store! I’ll definitely be back!

Great products and service! Such friendly and knowledgeable owners and staff! Jessica fit me with the perfect shoes!

100% utter attention, concern and helpfulness when I visit to make a purchase. Staff are knowledgeable, friendly and attentive.

Fleet feet has been absolutely fantastic! Every time I visit this store the people that work there have been so incredibly helpful.
I first visited fleet feet in September looking for a wet suit for a 30 hour adventure race and they were so helpful in finding me one that fit and worked well for the rave that I was doing.
I have also bought some clothing from them and it has held up nicely.
If you have any questions they are very helpful and know all the answers.
They even went out of their way to gift wrap a present for Christmas which was so helpful!
I will be returning here for all my racing needs and with their rewards program it’s hard not to.

I visited Fleet Feet today and was absolutely blown away by the fantastic selection and friendly staff. I came in looking for new running shoes, and Julie spent about 25 minutes examining my stride, measuring my feet, and inquiring about my running style to help me make the best selection possible. She was super knowledgable and suggested several options for me, evening offering to order a pair for me if I wanted a different color. The employees are clearly engaged in the running community — I overhead several of them talking about their recent races and they suggested that I look into joining a running group in Madison (I may just do it!).
This store isn’t huge but has a large selection of both shoes and accessories. I picked up some new running tights, too, and tried them out today — they’re great! Prices are competitive with other running stores, and if you have GHC insurance, you get an extra $ 10 off shoes in addition to getting your insurance reimbursement. I will be back!

Knowing full well we were going in simply intending to look, Curtis took the time to sit down with my girlfriend and I, measured both of our feet, looked at our stride, the movement of our feet/​ankles/​arches as we walked/​ran and discussed what types of shoes we need to be looking for and why without ever ONCE trying to «sell» me anything.
Let me say that again. After telling him we were just looking, he took a LOT of time to help us know what to look for and didn’t once try to sell us on so much as a shoelace.
Their service to us «lookers» was outstanding and I can’t recommend them highly enough. As it so happens, we bought a pair of running shoes and the service had a LOT to do with that. Because of Curtis and his service, we will be buying from them again… and again… and any other time we have a running related purchase to buy.
I would gladly pay more for this service, but I didn’t. The prices were spot on with everywhere else.
Thank you! We’ll be seeing you again.

This is a fantastic running store. I went in yesterday and spent an hour talking with Todd who helped me find the perfect pair of running shoes. I have gone into a number of running stores around Madison and no one has spent as much time and effort to find out the troubles I was having and how to help me so that I can continue to run safely and successfully. I would highly recommend this store.

As I’ve said before, I am all about service (call me a sucker for it and I’m cool with that). Here goes:
1) Owner Mike read my review and reached out to me to make things better. IT WORKED. I was going back anyway, read the 1^st review, but this made things all the sweeter. =)
2) I don’t pay real prices for Wal-​Mart service and guess what…(insert drumroll) Fleet Feet gives the top echelon service that is expected~
3) Tonight we returned to use the Xmas Holiday secret envelope but beyond all that, I met new employees (not that they were new just new to me). Good olé’ Taylor was present and updated me on his MIAMI run. Lucky him but I can’t do a half marathon yet.
4) AND HERE’S THE REAL DEAL, MAKE ME SMILE, KEEP ME HAPPY… THE LATEST events surround a running club for beginners. YAY me! I’m signing up. Why? Since I can run anywhere and already do. I feel like I have a lot to learn & they can teach me great things so I can not only make Captain but get promoted to Major along my timeline. Oh.btw.the store was still clean & brightly lit as ever. Got the other pair of 5 fingers & 5 finger blk socks that had to be ordered since the size needed was not available — no big deal

Great business! Went in to get fitted for shoes, Alice was spectacular. This is a very service oriented company and they make you feel like a king. They have an excellent guaranteeon your shoes that if you don’t like them you can return them, even after wearing them. I will be going to this place for the foreseeable future!
This is their guarantee: Fleet Feet Sports is committed to FIT. If for any reason you are not satisfied with an item you purchased from us, please return or exchange it at any time — with or without a receipt. We won’t rest until we find the right solution for your needs.
That is awesome. I will be back there for sure and recommend anyone buying running or training shoes to check this place out.