Craters & Freighters

Couldn’t be happier with service from quote to delivery, everything was super professional. With pickup in Manhattan I requested a specific day, and they arrived exactly at the time they promised. Delivery in California was similarly right on schedule. Packing was flawless, I will definitely use Craters & Freighters for future shipping, and can recommend them without hesitation.

I highly recommend these folks for crating and shipping. I had a very important shipment (okay they all are) for work which became a difficult one, with lots of changes to the pick-​up time, expediting crate building time, and these aren’t even the details. (Okay it’s the holiday season, and this is Manhattan, ie gridlock season.) Kristen, in customer service, was great to work with, she literally took my blood pressure down in working with me to find best solutions. I will have no hesitation to try other Craters & Freighters now, I was referred to them by another shipping company we work with too, so it is known in the industry these folks are good. The experience was really so seamless, which is very rare these days, and it’s great to find a good resource like this for NYC!

Lots of words are not needed.
Outstanding.
Communication, professionalism,
Seamless.
Pickup, delivery,
Thank you

Smooth operation; from online quote, to packng, pick up, and on time delivery. The NYC pick up and LA area delivery was uneventful and as good as it gets. We are pleased and gratefull.

These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it better and faster than expected. Everything arrived in EXCELLENT condition.
They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can’t overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment.
I wish someone had written a review on Unilocal!before I found them, it would have put my mind at ease but I really had nothing to worry about.
They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday.
Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all.
Then the guys dealing with my paperwork and the timing of my delivery were equally as nice.
I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-​in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!
They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming.
If I ever move back east, I want these guys to take care of my move.
Thank you!!! Thank you!!! Thank you!!!