US Post Office

Absolutely the worst post office. I was in line for over 20 mins with only 2 people i front of me and one of the 2 people working went to the back and wasn’t helping anyone. Then when it was finally my turn the man refused to look for my package even tho the tracking clearly said it was at the post office. I was also told that i had no mail. He the proceeded to help other people even tho I was trying to explain to him that my package was there, and these people had all just walked in and I had been there for an extremely long time. Eventually the woman came out and everytime I attempted to show her the tracking info that stated it was at the post office she would just say i can’t read that, she eventually found mail for me but still no package and was refusing to look. I tried to schedule redelivery online and it isn’t available but its telling me I can pick up my package at the post office which i can’t do because nobody working there is competent enough to find a package, and i actually checked the tracking of another package and it is also at the post office, so they have now lost 2 of my packages. The woman also tried to tell me some bs about how they aren’t allowed to ring my bell, but i spoke to the leasing manager and there are no rules about that and I was told before i moved in that packages would not be left in the mail room so i don’t know how they’re expecting to deliver packages if they’re «not allowed» to ring my bell and they’re not supposed to leave packages in the mail room