Mimi’s Nail Spa

This place needs a good cleaning. I should have turned around and left when I saw all the nail polish jumbled together with no arrangement of color. The door was propped open and the wind was blowing thru the shop. Everything had dust on it. I witnessed one man cleaning scissors and cuticle instruments with a dry washcloth. I had a pedicure and then a manicure. While I was getting my manicure a bug crawled up on my toe and it dried in the polish. A lovely look. I had to pick dead bug off of my toe.

This salon comes recommended from family who live in the area. Having just relocated here a few months ago, I adopted Mimi’s as my new nail salon on their recommendation.
I’ve been here probably 5 times and each time I swear it will be the last… but I keep coming for convenience. This is officially my last time! Seriously this time!!!
The employees are nice enough. But it is very difficult to communicate with a lot of the staff. As a result, I rarely end up with what I’ve asked for. For example: today I asked for a mani + pedi (and wrote it on their sheet). I had a relaxing pedicure — but instead of then taking me for a mani, my technician started FaceTiming with his family abroad. The paint job (French) is just ok. Not in my top 100 French paint jobs and in fact, more like my in my bottom 20 all time.
I brought my 9 y/​o niece today and after an exhaustive discussion with her about why she can’t get gel nails before coming in, we then had another technician pressuring us into it… after I clearly said no three times. Talk about awkward having the discussion AGAIN as to why it’s not appropriate for a 9 y/​o to get gel nails.
I keep seeing nail salons all over the place and I’m finally going to try one of them out. Hopefully I can understand and be understood at another place and have a more overall relaxing experience.

This is my second time at Mimi’s. It will be my last. I did not have a problem with my nails this time. I didn’t like the job last time. The acrylic was way too thin and pieces chipped off within days. This time though I was pleased, until the end that is. It is advertised at $ 15 for a fill. That’s average in Middleburg. It’s anywhere from $ 13 – 19. I went to pay and he said $ 18. I was confused bc I didn’t have any nails that needed to be replaced. I questioned him and he said, «it’s because you had to have your nails cut down». What? I told him that I had a fill two and a half weeks ago and he didn’t have to cut anything. Actually I had cut down two of my nails already because I couldn’t get some paint off them. He used the drill to shorten them like everybody does, every time. I like my nails short so if they weren’t trimmed down they would be super long! My problem isn’t the price, it’s the bait and switch. Advertise $ 15, charge $ 18. He told me if I was a regular customer they wouldn’t charge me to cut them down. That doesn’t even make sense to me. A fill isn’t only a fill. It’s trimming your nails back to what you started with. If they did a full set would I have to pay for the long tips to be cut down? There are too many nail salons around town not to be happy. Besides the vents in there must not work very well because it smells so strong!

Not sure why people have such bad reviews of this place. I walked in yesterday, asked for a pedicure, and was immediately sat and offered a drink. I picked my pedicure type (and no one was pushy, which is RARE and at a nail salon).
The woman giving my pedicure was wonderful. Friendly enough that it wasn’t awkward, but not too chatty.
No surprises with the price at the end either.
Overall I had an excellent experience and will definitely be back

I walked in and an English speaking (non-​Asian) woman greeted me and asked me what service I needed. I stated that I needed pink and white fills. She quoted me $ 20 and told me to write my name on the waiting list. About 4 people walked in behind me and answered the same question. They were all asked to sit down and wait. Then 2 employees who didn’t speak English were looking at all of us and discussing amongst themselves with a look of confusion. They proceed to overlook their own means of organization (the waiting list with names on it) and started to attempt to disperse us to different ares. (pedis, manis, etc) and totally overlooking me (who was first in line). They must have read my facial expression and after 20 minutes directed me to sit in a seat in the back. I proceed to sit. One women sits in front of me and as I place my hands in front of her she says something and walks off. Then another woman (who looks like a maid) sits down and removes nail polish off one nail before telling me that no one is qualified to do pink n white fills. They upset me so bad that I won’t even drive by there. This place lacks professionalism and customer service.