Snooty Pooch Boutique

There are probably great products here, but the customer service is terrible.
I purchased two custom crystal dog collars from them and they made them wrong. They asked me to return them and they would remake the collars. I returned them and they claimed they were destroyed and could not be resold and so they could not send me new ones or refund my money. So I figured that she wasn’t going to keep the collars and my money, too. So I asked for her to return them to me. She sent me an invoice for the shipping, which I had to pay in order to get the merchandise back. So I paid it, and the collars came in the mail a couple of days later. I expected to find some mutilated collars, BUT THERE WAS ABSOLUTELY NOTHING WRONG WITH THEM, EXCEPT FOR THE FACT THAT THEY WERE NOT MADE THE WAY I WANTED. This woman was mad that I returned them to her in a heavy-​duty flat rate envelope instead if a box, so she said that they were ruined. I figured that since I was the one inconvenienced by her mistake, she should have taken the loss to keep a customer. What a way to run a business!

The Best Care a Pet Can Get… I will Never Recommend another… Prime Care for Your Pet…