Kelly’s Tire Mart Brake & Muffler Center

Initially I was upset because I found a bubble on one of the 4 tires I had bought days before. On top of that the production date of the tires was in 2013. Called, they told me to stop by and within 10 min had agreed to replace all the tires at no extra charge and they would make sure they were from 2015. I have brought every car I’ve owned to this shop and my family has done so as well off and on for the past 15 years. Excellent service, great people!

My car broke down going to work. The alternator failed on my car. AAA towed me in a snow storm but I told them to tow me to where they would take their car and a place that could fix it quickly. That ended up a Kelly’s Tire Mart not the place they normally take you. The fixed my car no problem and also notified me of a major problem I didn’t know about the front engine support mount was rusted out on my 2004 I35 Infinity. The mechanic knew about the problem because he use to have the same car. They showed me the problem and told me that at some point my engine would fall out. They were right. I brought the car to a body shop and they fixed the problem for $ 900 dollars. I ended up bringing my other cars here now even though it is not close to my home. They have done valve gasket replacement and inspections on my car as well as oil changes. They understand people don’t have money trees in their background but they saved me from a major problem if my engine fell out of my car.

Brought my car here after it failed to start. The only good thing they did was look at the car right away. The issue turned out to be a fuel pump. The price quote was high and they refuse to use junk yard parts, I never had a mechanic tell me that before, EVER. I went back to get my car and was told I had to pay $ 70 dollars for them to look at it. Alright that’s fair but that’s something you are required to tell your customer up front. I had to call the BBB to get that illegal fee taken away. Turned out the price quote they gave me did not include that $ 70. That’s how well this place treats there customers. They put in a hidden fees maybe to hide the fact there prices are ridiculously high.
Finally got my car back and noticed that my whole passenger side lights were out, low beams, high beams, even the fog light. I called to let them know and the guy that answered the phone was lacking even the smallest amount of customer service skills. Did they screw with my car after I refused to pay the $ 70? Maybe, there’s no way to prove it. I am not even sure how this place has 2 positive reviews. I am new to Middleboro and after I brought my car here, after seeing positive reviews and the fact they were close to my house, I asked around. It almost seems like a known fact around town that they are over priced.

Very helpful and fast service. Brought one of the company vans in for service around 2pm and they had it completed before they closed. Reasonable prices too.

Love love love this place!!! trust them 110%. Never been a screwed. They go out of their way for customer service!!! Did I mention I love these folks.