The Runner’s High

I was having problems with my feet while working out and a friend recommended The Runners High. Great staff, Federico was very attentive and very knowledgeable. I explained the type of workout I am doing and he put me on a treadmill and saw how I walked. He explained what he saw and what I should wear.
Outstanding service!

Best candid, well informed service of all. Overtime, my extra 40 minute drive just to get their service and buy a good fitting running shoe is worth every minute of my drive.

Great store, great service, excellent-​to-​awesome people working in the store. Been relying on Byron’s excellent advice since before there was a Runners High. The only thing that would be better would be to diversify just a little into basketball & other shoes. Ok, it would also be better for me if they were open 24 hours.

Overrated. None of the staff even look like runners and that manic loud rude pushy Byron guy is annoying as hell. Shoes are the same you can get at most run specialty shops and online. The lady who helped me was nice but overall I have discovered there are far too many other choices in this town such as iRun, Solerunners, Fit2Run and of course Footworks. Runner’s High left me feeling quite low. Yawn.

Stopped in today and was helped by Grace. She was very nice and helpful. I got to try on any pair I wanted and she made helpful recommendations with my price range in mind. The owner was there and was very nice as well. Walked out with some extremely comfy asics. The shoes were no more expensive then they would have been anywhere else and when you buy them here you can take your time and received great customer service as well.

Byron is super nice. But when it comes to one of his staff. This girl sold me a pair of clearance shoes and didn’t tell me I can exchange them nor did she met ruin they are on clearance. I went back when I realized these shoes were wide shoes. Byron asked the girl if she told me that I can’t exchange them and she said yes. And honestly she did not tell me. I had to keep these wide shoes that my feet were sliding in. I’m not happy when I paid a shit load of money for them. So word of advice, they don’t let you return or exchange clearance shoes and make sure you ask if they are on clearance. You just lost a customer that’s been buying 2 – 3 pairs a year. Never going back again.

Great place to buy running shoes and staff is great. They will video your stride and then recommend shoes that suit you best. Byron who runs that place is very knowledgable and helpful. They carry a more limited selection of shoes which is great since you aren’t overwhelmed with options. Overall they really want to help you find good shoes and not just sell you a pair. I have been going to these guys since at least 2002.

Love this store. We have been going here for years. Excellent friendly service. Very knowledgeable of what they sell and what you need. They work very hard to make sure you leave happy and satisfied!
Byron is amazing as is the rest of the staff!

Employees were incredibly knowledge-​able, and store owner was very friendly.
Not a HUGE selection of shoes, but it is called «RUNNER“s high after-​all. We had Frederico help us out, and he was able to answer any questions pertaining to running/​walking shoes, and made his own suggestions as well. Definitely would recommend this store for those that aren’t sound in their shoe knowledge and need some help.

This place is simple AWESOME! I have been to soo many places trying to buy the «right sneaker». For several months, i consistently had ankle pain like no other, so much so that i had stop running. My orthopedic sx. recommended i switch shoes, i had gone to several places that «recommended» shoes, so i was hesitant to get anything. I was helped by this wonderful older lady that put me on the treadmill to see my gait, immediately she mention, «i bet you have a lot of ankle pain». I was shocked, no other store had told me that before, i said yes! Still very hesitant, i tried the shoes she recommended and bought them. Now, a month later, no ankle pain and i was able to complete a 5k! I am running again without any pain, feels great! The attention i received and the recommendation are like no other! I am dragging every member of my family to this store! They really are Great!
One thing they could improve for is the selection.

Awesome store! They get the perfect shoe for your feet. Very nice people and for running shoes, the price ain’t bad either!

Came in from out of town to run the Ragnar. Had to get some gear and this place had it all. A small place, but very thorough and customer friendly. Very pleased and recommend if you are a runner or are a beginner and just want to get the right gear for the sport.

Outstanding customer service in Miami.

Outstanding customer service, that’s the reason I make the drive to this location. I live downtown, so it’s a stretch for me to drive 20 – 40 minutes (in traffic) just to buy a pair of shoes, when I have a large selection of running shoe stores near by… But the customer service makes the difference.
I have purchased 3 pairs from them so far; I had an issue with the most recent pair, they immediately offered a full refund no questions asked, instead I turned the shoes in for a new pair. I didn’t have the box, receipt or anything, but they were able to find my purchase history in their system. They treated me with respect and offered assistance in the future, if I were to need it.
Outstanding customer service is rare in Miami.
Definitely go check them out, wherever you are, they are worth a visit.

It is expensive, but definitely worth it.
The staff gave us undivided attention while we were shopping. She watched me run and then helped me pick out a shoe that would be best for my gait.
I love the shoes I purchased. There is a HUGE difference when I run!
It is a small store with a big personality.
Don’t go to the other chain stores — go here first. They put their customers as priority. Love it!

VERY overrated. I went to find running shoes (of course) and the lady that «helped» me was very cold and rude. I did the video running test to analyze my running, and the sales lady seemed bored. When I decided on a pair of shoes that I liked I asked if they had any other colors available. The lady responded coldly «we are not a fashion store.» Understandable, but a simple no would have sufficed. As I am in sales myself, I expect more from a retail store in which customer service creates a customer’s experience and basically makes or breaks a sale. This experience was not pleasant as she was clearly annoyed when I asked any questions. They lost a sale that day and my future business as well.
Very disappointed as I made a far drive (in traffic) to come to this location and leave empty handed.

Byron, Byron, Byron, this store is all about Byron, and Byron knows about running shoes from Brooks to Nike, he’ll tell you what’s best for you. And, if you doubt it hell film you on the tread mill.
I don’t know if this review is about the Runners High store or about the owner Byron, one is the Ying the other the Yang! The store has everything you’d need to enhance your athletic ability, and if your not athletic Byron don’t care!

I’ve been an athlete my entire life and although I’m not a runner exclusively, running’s always been one of those things I’ve done because whatever sport I happen to be playing just requires it. Now that I’m no longer lacing up cleats or hitting any crazy 3-​a-​day practices, running’s the sport that taken over.
I run (mostly via treadmill) a few times a week and after moving back to Miami, I decided I was due for some kind of expert fitting. My San Francisco friends are all up on the cool kid stuff knowing what kind of step they have (neutral, overpronator, etc). Me, I’ve been shopping for sneakers at DSW or even online for years. If it’s on sale and it’s my size, it’s good enough.
Within 2 minutes of walking into The Runner’s High, I learned this was not the case. The ever helpful Grace put me into kicks a whole size and a half over what I typically wear. You mean I’ve been running in shoes that are too small even though they’re just about the size I wear in regular shoes?! Fast forward to the point where I’m running on the in-​store treadmill, trying out a variety of shoes. Grace puts them on me and takes them off like I’m a queen about to hold court.
Finally, I settle on paying $ 130 for a pair of sneaks. While it’s well above what I wanted to spend, I’ve finally committed to the fact that I’m ready to take running seriously (and subsequently the health of my shins, ankles, and feet). I’m wearing shoes that are a size and a half bigger than what I’d wear on a non-​sneaker basis, but I’m super excited to know that the peeps at Runner’s High have my back, or my feet as it were.

My approach to buying running shoes had always been one of trial-​and-​error. I’d go to DSW or the Sports Authority, try on a few pairs, pick the pair that seemed to feel the best. This obviously-​flawed methodology led me either to shoes that felt like they were jarring my teeth loose as I galloped around in them, or poorly-​cushioned shoes that made it feel as if I was running in wet sand. Then, I tried trail-​running shoes, which in effect was me signing a peace treaty with my feet, as they tended to work «OK» on the road, with the added utility of being well-​suited for the singletrack running I like.
I have, however, long wondered if my road running could be vastly improved merely by selecting the right shoe. While the trail shoes «work,» I know they are far from ideally suited to pavement-​pounding. With this in mind, I finally made it over to The Runner’s High.
As it was my first time there, my feet were looked at and measured. Then, a pair of Nikes was brought out as a starting point. The saleswoman slid them on my feet, and we went over to the treadmill, where I’d get to run briefly, and have all my running flaws exposed and videotaped, and analyzed in slow-​mo. Ugh. It was worse than I thought. I have long known that there is something flawed about the way I run, but what I saw on that video monitor made me cringe. Actually, the saleswoman could tell there was something funky just by watching me walk over to the treadmill. She asked me if I’d ever had knee, ankle, or foot pain.
I have not. Which is quite surprising, considering that the monitor showed a couple of very-​prominent ankle bones rolling inward so awkwardly and badly, I’m amazed that my feet haven’t broken off from the rest of me. It went beyond being cringe-​worthy; it made me feel that perhaps I should quit running out of self-​preservation. How did I ever run fast like that? And good lord, my legs are ugly — strong, but poorly-​shaped! Anyway, I tried a couple more shoes, and settled on a pair of Asics that seemed to best address the problem. They are very cushy, but I can tell that it is going to take me a while to adjust to running in them. Just wearing them while sitting around before my inaugural run, I can tell that my feet are doing something «different.»
I can only echo the previously expressed sentiments — the service is top notch. Yes, I do think that you will pay a bit more here, but keep in mind, it is a specialty running store — they have shoes and other items that you won’t find at big-​box stores. They have nice running socks (I bought a pair), quality clothes, paraphernalia, and a large selection of energy gels.
It was crowded when I was there, so my trip did take a while… keep that in mind. This might not be the place to bop in and out in 2 minutes. The wait is completely understandable, given the extensive, thorough services provided.

To have a place that takes running bio mechanics so seriously and set you up with the right shoes is a blessing.
They listen, look, and test you to see what is best for your feet and running stride. I am in training and needed new shoes.
I can’t remember the name of the girl who helped me, but I am going to go out on a limb and say anyone here will help you with a smile and will drop you on your feet. running!

A specialized running store is a must for any running enthusiast. They are your best bet for running equipment, shoes, and more. These guys are the real thing, seriously, if you are thinking about taking up running, a stop at the Runner’s high is strongly recommended, they will steer you in the right direction and make sure that you «hit the ground running» and enjoy your newly found passion for running.
If you are already a running enthusiast, chances are you are looking for ways to make you improve, from measuring devices, to new shoes, this is the place to go to improve.

Let’s talk about customer service and personal attention!
Wow, I have a crush on this place. The only negative thing I have to say is that I wish I would have stopped in sooner. The staff is friendly and knowledgeable. It’s nice being a runner and knowing you are being taken care of by other runners… it is kind of a cult I think…
Anyhow, they measure you, assess your tootsies, then have you try on shoes based on their assessment. Every pair I tried on I took for a quick spin on the hamster wheel (a.k.a. treadmill) and they video and evaluate your steppage to help you find the best pair for your running style. LOVE testing my new kicks prior to purchase commitment! Plus, I love shopping like this… they just bring you items to try on and Voila, perfect shoes for you! I wish all shopping were this easy.
They also have a variety of running accessories (hydration belts, gel etc), clothes & they have SALES!!! Lucky for me they just had a big sale on Asics (on of my fav brands — which goes through the end of October FYI) shoes and apparel. They have a variety of colors and brands of everything.
If you’re a runner, you should DEFINITELY check this place out next time you need new sneaks!

Byron is the bomb.
He is the main and best salesman in the store. He used to have a different store one shopping plaza down. My family has been buying shoes from Byron for almost 15 years.
Every foot is different and there is a sneaker for your foot.
Have a high arch?
Flat footed?
Run/​jog a lot?
Need an everyday + some walking shoe?
Comfortable sandals that will stay on & are waterproof?
They might put you on a treadmill to record how you jog/​run.
Do you come down heel first? Flat? Ball first?
You might need different support, and they are the support you need to get the right shoe on your foot.
Don’t forget to get the special socks. Never have that annoying sock-​knot-​on-​your-​pinky-​toe itch ever again.