The Home Depot

Are all Home Depot’s this bad?! The only helpful person was a cashier that even though she was on break she tried to her best abilities to help me out. I came looking for this machine and the only one they had looked used. Like literally used and the head cashier assured me there’s no way it can be used because they would send it out if it were. well obviously somebody didn’t do their job and there’s now a product on the floor that can be purchased by someone and tough luck on them if there’s a problem with it. I showed her multiple images especially one that surely shows that it was used by someone else before and all she could say was that there’s already someone on the way to help me out. So I went back waited 10 mins and nothing went back to her and she said she called for someone again for me. Waited another 10 mins nothing I simply walked out the store. What horrible customer service.

The customer service at this Home Depot is very poor we came in for some window assistance and was turned down due to assisting someone else and he other associate benign at lunch then they sent us to another rep in the front but that they don’t know how to do the customization of the windows. We will be going to another Home Depot location for these windows and if we receive poor customer service there then Loews it is

This Home Depot is the best home-​improvement store I’ve ever been to. I absolutely hate going to these places, but the experience I’ve had here has change my mind. Everybody is extremely helpful, staff greet you at the door and down every aisle there’s an employee willing to help you, now that’s service. All the other Home Depots should learn from whomever is managing this particular one. Weekends can a bit busy and somewhat harder to find help but somehow there are always willing employees available to assist.

One of my husband’s and son’s favorite stores. We come here regularly, sometimes for small things we need for the home and some other times for bigger jobs. Employees are nice and you can usually find at least one willing to help you find what you are looking for. Competitive prices and the 10% military discount is a big plus for us. We’ve definitely found nice deals in different items like patio furniture, bathroom vanities and barbq grills. Parking space is never an issue!

Everything you need to build anything pretty my much exists here. Great quality and better costumer service! I am currently building a garden, and the staff has been very helpful and knowledgeable about what I need and where to find it! The best part is that I have a credit card with them, so it makes my purchases easier. The staff is VERY good at knowing where things are and how they work!

Home Depot has to be the worse home improvement store ever. Their customer service skills are extreme suspect. I just wish there was more Lowes stores in the Miami Dade area.
I went last night to purchase a shop light to install this morning. I opened the box only to find a used and rusted light fixture, went back to this particular store, to EXCHANGE not even return, the CSR said they needed to get manager approval, I said I would go get a new one for the exchange. I went to location to get and all on the rack were opened and looked maybe used as well, I noticed that on the top rack there was more, so I proceeded back to CSR counter to only be told that the manager did not approve the return, I asked to please speak with manager as this was not my fault and needed to exchanged. Manager came up to the counter and asked what was the issue, I explained and he said that he couldn’t return because was not the fixture that comes in that box, I said well that was Home Depots fault for accepting the previous return because I had just bought that last night to only find out that it was used once I arrived home. They took light to check the sku’s and I guess the Mensa workers at Home Depot cleared that it was there fault. Manager comes back and approved return, I said to him I would like to exchange not return. He said that’s all they had and would have to just return. I walked over to lighting dept with manager and asked what was that on top rack. He said they were different, I said look like the exact sku i purchased and was in question. He brought it down and gave it to me and not even a simple apology for his mistake. HOME DEPOT YOU HAVE LOST YOUR TOUCH. YOU DONT EVEN DESERVE A STAR FOR THIS REVIEW.

This Home Depot is big and has all the stuff I need and I will never stop comin to my Home Depot which is this one

The store is organized and clean the employees are always willing to help great prices

Came here to rent a Penske truck to move… Made a reservation… 1 person handling customer service (or atleast attempting to) with 5 customers in line and the phones ringing, this was a disaster! Sat in line for 1 hour and watched how incompetent and disorganized this place really is. Thank god I’m moving far away from here.

I like this Home Depot! Aisles are very well-​organized. There is a lot of parking in front of the store, and all the workers are friendly. I went shopping here for bathroom fixtures, and they definitely have a large variety of different items. You should be able to find more than you need here.

I would have given this location 5 stars had my last visit not been ruined by some douchebag employee.
Apparently I’m unable to hang a mirror on my own, because, you know, you have to use a level and a hammer and stuff… seriously, douchebag?
Don’t let the pretty manicure fool you, I’m pretty damn handy… and I LOVE Home Depot.
This location is pretty new, huge, has a great layout, plentiful parking, and amazing customer service (except for that one douchebag I mentioned).

Going to home depot on the weekend… I thought I would be taking a long time… but I didn’t!
I found an awesome chandelier and a fan for my house. I even got a card from a man that does house work and he called me «beautiful» in the paint section since soon I will be painting my home. :-) (I go to home depot and get compliments? check!)
This store is huge and there are lots of choices of items available. I will definitely be going back for more house things.
I went, and found exactly what I was looking for, and the line… there was no line. The cashier rung me up super fast. The part that took the longest was picking my chandelier because I was contemplating which one to get and looking at pics of my living room and trying to picture the space in my mind of how it would look.

Hello home improvement!
I always get excited when coming here. and I’m not much of a handy-​woman. The staff here can either be incredibly attentive or they hate their job so much they’ll take out their frustration on you. Either way, I don’t really care because they have a variety of things that are perfect for my needs & every time I have been there, I’ve been lucky to receive help from great employees (my poor mother, not so much.)
Their garden department is my mom’s favorite while for me it’s more of the home improvement section-​paint, lamps, windows etc. We love coming here to get ideas & inspiration and will continue to do so!

This is the worst Home Depot, ever!
I went to get a can of paint. The guy mixed the paint. I put it in my shopping cart. I took it to the cashier. The cashier swiped the can of paint (for the bar code), charged me for it, and proceeded to put it inside the shopping bag. I put the shopping bag in my cart. I went outside. Put the shopping bag in my trunk.
When I got home… what do I find? A trunk full of white paint !! The dude behind the paint counter did not close the can of paint right.
I filed a claim and they paid for the damages. But would I ever return? Absolutely NOT!
You.have.been.warned!!!

Home Depots are good stores. Rather then reviewing the chain, I’ll just focus on the store. The selection is good and well spread out. I’ve noticed the staff seems busy, but I thnk I’ve also been a few times during an inventory period. However, if you do need help and ask, then the people there are very nice and know their stuff. I’m happy going here and it’s not usually too crowded.

This is my neighborhood Home Depot. I like it b/​c is big yet is not as crowed as most of them.
I love their garden department. Their plant assortment is pretty wide. From big palms, to orquids, to regular annuals as bougainvilleas, panses, petunias, mari golds, etc. They also have a good selection of herb seeds. Everything you need to start your own garden is here. My only problem is it seems not many help is around in this department. I had to walk in the store out from the garden section to find a store associate. Which of course couldn’t help b/​c he didn’t work at the garden dpt, but was helpful enough to direct me to right person.