Flamingo Appliance Service

I highly recommend Flamingo Appliance. Kudos to their representative Joshua Hanson who went out of his way to obtain a part and return around 6:15 PM to finish our repair. He knew we had been waiting for our dryer to be repaired and didn’t want us to wait another day. Give them a call, you won’t regret it.

Update 7÷17÷15. They contacted me after I wrote the review and gave me a full refund. I bumped them up 2 stars for doing so. person who called me was very apologetic regarding the situation. its nice to know some companies will make things right.

Fantastic friendly and expertise service by Manny Rodriguez and Jermoe. Jermoe is new to the company so I was surprised how much he already knew before completing the 100 hour per year courses the company provides. In addition to fully trouble shooting my dryer and even looking at my vent, Manny gave me money saving tips on how much detergent and what kind to use as well as helping me Google and take photos of exact hoses I need to buy to hook up the steam feature of my dryer.

Could not be happier with Flamingo Appliance Service, Manny Rodriguez called at 7:45 and was at my home at 8:00am as promised. Resolved my issue with my Kitchen Aid appliances quickly and honestly only changing what was necessary not trying to create additional issues to increase the bill. He was very polite and made sure he kept from being in dirt into my home by wearing protective slips over his shoes. I would definitely use Flamingo Appliance Service again and would ask for Manny by name.

Superior service and education about refrigerator temperatures and maintenance. Tammy O’Connel was knowledgeable, professional and very pleasant. Demonstrated alarm system which did not appear to be working
Very positive experience and would contact this service person for any future repair needs.
I am holding on to her card!

Excellent service from Albert Estevez, very professional. Thank you Flamingo for your timeliness and as usual, a pleasant experience.

Amazing service amazing personnel Albert Estevez Junior has help me so much with my appliances he is knowledgeable polite and friendly he is always welcome to fix anything that breaksJerome was amazing too very helpful

Manny showed up on time. Efficiently fixed the small issue with my washer. Gave helpful tips and information on using and caring for my washer. Very professional.

OK — I was SO skeptical of how this service appointment was going to go to repair our brand new KitchenAid ice machine. I was trying for 2 weeks to reach Flamingo at their 877 number to confirm the service appointment. Their phone system would not accept any of the prompts, so there was literally no way to get through to them! That had me definitely wondering what kind of company is this and should I trust these people to repair my equipment? I even called KitchenAid and voiced my concerns. I read a bunch of the 1-​star Unilocal reviews and that also got me worried… I finally sent Flamingo an email message via their website to tell them about the problem. To my UTTER amazement, someone from Flamingo called me about 20 mins later to acknowledge the problem, apologize and confirm the service appointment. Betsy could simply not have been nicer! The service guys, Joe and Roy, showed up right on time and they, too, could not have been nicer. They wore booties to not track dirt into the house, diagnosed the problem calmly, methodically and fixed the problem in a few minutes: it was simply a water hose that had come loose and fallen off a pipe. Also, one of the parts in the ice machine is starting to rust already — it’s only 4 – 5 months old! — and they’re going to get a new part and replace it next week. I would give the entire experience 5 stars except for the frustration with the phone system, which Betsy assured me their Tech Team is working on. Despite all the 1-​star reviews, I have to say I’d have confidence in the company that if anything does not go well, they’re going to own the problem and make it right. After all, notice that all the Unilocal reviews are either 5-​stars or 1-​star!

I’m being using Flamingo for many years and they are great, very professional and the technicians are excellent specially Hector tech#90, he is always on time and explain how the appliance work that way we don’t have any more problems.

I was referred to Flamingo by Maytag after my freezer died on the Friday before Thanksgiving, and was lucky enough to secure a service visit on the very same day. Manny Jr showed up as promised, diagnosed the problem, and ordered the part. He then juggled his already full calendar to fit in the time to install the part before Thanksgiving! I can’t say enough good things. Manny Jr saved Thanksgiving!

Very prompt service. Was scheduled for next week but they showed up today. Douglas is great. Very knowledgeable, customer friendly and prompt.

Found these guys through the service area on Whirpool’s website to fix a broken ice maker. The appointment setup was super easy and painless. The technician called before showing up to let me know he was on his way and was very friendly, polite and professional. He quickly got to work explained the situation in detail. He did everything he could to accommodate me and helped get the part I needed to repair my ice maker. I would definitely hire them again and recommend their service.

Manny from Flamingo appliance service is AWESOME! So refreshing to have a repairman who is courtesy clean considerate and actually fixed my range in timely manner! Lisa K
SWRanches

We needed service to our refrigerator and Hector Izquierdo was sent. He was very knowledgeable and so helpful. This young man really knows his job and is extremely professional. if you want a job done well ask for Hector Izquierdo #94.
Thank you,
Ive & Daniel

They came to our house as an authorized Kitchen Aid repair company. We were told we needed three parts replaced on our fridge. Circuit board, control panel inside the fridge, and finally an evaporator fan. All three. I was immediately suspicious, since it seemed crazy to me that all three parts would fail simultaneously. They also told me that the circuit board was no longer available and that our $ 7,000 built in refrigerator was «at the end of its useful life» after 7 years of use. So, we were told that we needed a new fridge. I was incredulous. I found a company called Circuit Board Medics, followed their instructions on You Tube to remove the circuit board. They repaired the fault on the board and shipped it back to us in a few days for $ 110. I had another company come out and reconnect the circuit board, and voila, the fridge is working fine.

very unprofessional subcontractor company. They call on the am of service app to say the tech called in sick the day before which doesn’t make any sense. Why wouldnt they give a heads up the day before? The day of rescheduled service the tech calls to say they’ll be here in 20 min. 1 hour later flamingo calls to say one of the parts came in damaged and they’d have to reschedule AGAIN! This seems like a company that plays games and are extremely unprofessional beyond anything!!! Loves needs to hire a few different companies rather than just rely on this one! If this is how things work from buying products from Lowes ill buy from another company that has more options and hires professional people!

Florida Appliance Service tech, Jeremy Grimm, showed up today — which in itself is incredible since I only called this morning. Eager to accommodate me, the office called to let me know he would be here between noon and 5 and he would call when he was 30 minutes away. He did — arrived when he said he would, immediately diagnosed the problem and then efficiently completed the repair and cleaned up afterwards. Both his work ethic and customer service were exemplary — and truly, Jeremy is a credit to his company.
Some of you may be saying «All this about a microwave?» I would too — but understand that I am four days out of hip replacement surgery and all of the prepared food in my freezer was designed to be microwaved. Yes, in this day and age, it’s not a true emergency, but the people at Flamingo Appliance took it as such — and for that alone they stand to be commended!

Was referred to Flamingo as an authorized service center for an 18 year old Kitchen-​Aid (built by Whirlpool) built-​in fridge that suddenly stopped cooling on the refrigerated side of the appliance.
Flamingo was able to send out a tech (David Quintana) the next day. David came out and diagnosed the problem quickly, provided a quote, and ordered the part. Two days later he came back and installed the part.
On both occasions he was super-​polite, worked efficiently and carefully. On the diagnostic day, I was the second customer on the dispatch list and on the repair day I was the first customer on the dispatch list. On both days, he was early – that’s unheard of in Miami!
A number of other reviewers seemed to have problems before and it appears that Flamingo has been paying attention to the reviews and creating better systems.
I’d happily recommend Flamingo and David to anyone needing a whirl-​pool product service.

I am pleased with Flamingo as they fixed the problem of my Whirlpool washer not draining. Although they were 30 min late past the given appointment window he was apologetic and got right to work. Within 25 min the problem was solved.
I received friendly, polite and good service today!