SunTrust

I had a very unfortunate experience here that very well was the result of racist employees. First off, this is a pretty Hispanic area and I am white and don’t speak Spanish. When I walked in, there were three tellers and I was the only customer. As I approached the tellers station, I said good morning and waited for a teller to call me over. However, they seemed to actively avoid eye contact and I was told by two of them that they would be with me in a few minutes. I stood there for a bit while two of them talked with each other in Spanish and seemed to be joking around and the third just sort of stared off into the distance. After a few minutes of feeling uncomfortable, I walked out. It is definitely possible that they were just lazy or rude and not discriminating against me, but none of the possible explanations for the behavior is an acceptable one.

Sun Trust is an awesome bank this location on Bird Road is awesome I love the Staff and the ATM

After searching quite a few banks to open a business account we decided to go with Suntrust. I have a personal account with them as well and have been happy.
As far as business accounts go they had the best prices for a large bank. Even smaller banks were higher priced. I’m talking monthly service charges for checking accounts with minimum balances to keep.
They have some strange policy’s that come along with it though. Like if you decide to use online banking you can only view 100 transactions otherwise they charge you, per month. Very odd and the very nice gentleman who helped us said they just started this policy.
This location is very large and the staff are all super friendly. I’m glad so far I picked this bank.

I cannot believe that during lunch period on a Friday there is only one teller. There are 6 people in line in front of me. This is a rather large bank with 7 stations and yet there is only one teller available. There are 2 employees sitting behind desks. However neither have attempted to help the teller or get additional teller. Very disappointed in this.