South Motors Collision Center

If I could give these AssClowns no stars I would! I hit a pot hole back in September ’15 and they «supposedly» repaired my damages! Well here we are in January ’16 and 3 more visits later I still have problems. this Jack dude that works there is telling me that I need to replace my tires in the back. The problem is the front! They work with insurance companies so that they do not have to pay for anything! I’m EXTREMELY upset and disappointed at the service provided and for my BMW to still feel as though I’m riding on a bent repaired bent rim.
Messages do not properly get delivered to the people you call and they lolly gag around when giving you info on your car. I should’ve followed my gut instinct and took the car to the person I normally go to. I didn’t know that the person I normally go to does those repairs.
Anyway, stay FAR, FAR away from this place for any service! You will regret the day you do! By the way, can we say LAWSUIT?!?

This place is the absolute pits. Geico recommended this shop for satisfying a claim, I accepted due to the fact they said they guarantee their work for X years. It seemed like a good deal at the time considering the options. To my dismay I brought my car, and it remained here for about a month, but not without much confusion in that time. We had received a message explaining the repairs were done about a week in we show up and we’re told it was a glitch in the system. So it remained, they pushed the date to be done back MULTIPLE times. Finally upon receiving the vehicle back, I waited nearly an hour to even be spoken to. The woman who was in charge of my case wasn’t even present for the quality control explanation. I noticed a few odd defects such as the hood having an excessive gap, to which their excuse was after market hoods will never fit correctly. I accepted this against my will and went on my way.
9:45 am Well two hours and my car still hasn’t even been moved to the garage. My appointment was at 8am I arrived at 7:45 am.
A few days later it began to rain, I turn on my windshield wipers and THE WIRING IS COMPLETELY BACKWARDS. Which had never ever been the case on my car. I bring it back and speak to the woman (Irma) and she says they never touched that harness, because it is not in the itemized and therefore it is not their responsibility that IF it was caused by the accident I would need to go to dodge and have them do a diagnosis (which would cost me $ 90 out of pocket). I once again accepted my loss and walked away.
Now today I am here again. My HIDs have completely stopped working, so I bring it by to have them take responsibility for that since they were the last to touch them and here we go again with excuses ! Irma’s first words are «it might be your bulbs». Wow. they were JUST replaced at the end of October by THEM. She proceeded to explain «they don’t do aftermarket «and that she would look at it to see if that’s some thing they can fix. Unbelievable. They have to DO aftermarket because they replaced that entire piece and therefore must’ve replaced the bulb. I’m so sick of this place. I’m waiting for her final statement and I’m ready to ask for a supervisor. I will update when I know the final verdict.
NEVER AGAIN. I DO NOT RECOMMEND. TAKE IT TO YOUR OWN SHOP.

Never go to this place. Worst place ever. Tried to rip us off on rental. Car was supposed to take 8 days to repair & it took over two months. Once returned, it was given back with scratches & my back lights don’t even work. Can’t even drive at night. So unprofessional. Always would put me on hold & say they’d call back and never did. I had to call multiple times a day and argue with them and they still wouldn’t give me my car back. They repeatedly pushed back the car’s due date. WORST SERVICE EVER & WORST EXPERIENCE EVER.

So unprofessional and ripped us off on the car rental. Worst service ever, called multiple times and all they did was put us on hold and say they would call us back and then never did. Do not go here if you can help it this place is awful.