This was my first experience going to a spa. The receptionist was warm and welcoming. The message was great as well. I was a little nervous when the receptionist told me that she only had male masseur. I did it and to my supervise it was great. He did exactly as I wanted as far as getting the spots that I had more stress in. The setting in the room was peaceful and clean. I came out of the place relaxed and stress free. I would definitely try them again.