Nordstrom

Best customer service ever, you can even return with no questions asked. Highly recommend.

I love coming to Nordstrom. They have a little bit of everything, for various price ranges. I especially LOVE Jo Malone and was so excited to see that they opened the kiosk in the cosmetics area earlier this year.
The staff has been very courteous but they do «judge» based on your appearance. One day I showed up right after the gym to do a quick exchange and I had to almost beg someone to help me. Whenever I show up prim and proper, you can’t get them off of you. I understand they may have experience with the way some people dress and how it translates in sales but I have also worked in retail and know that you should NEVER judge a book by its cover.
Overall, a great place with quality products. Pricey but I always go for the deals.

What can I say great store. I love it in the middle of the year for the sale. And the end of the year salem

Nordstrom is not exactly inexpensive but you can find great deals. They have a great return policy no questions asked. They sell name brand and Nordstrom label items which are very nice quality. They have a wide selection of sizes and colors when looking for clothing.
They also have a great program with the Nordstrom debit card! I have been shopping at Nordstrom since I lived in LA…

I did some Mother’s Day shopping at Nordstrom in Dadeland Mall yesterday. Lissette in women’s fine fragrances assisted me. Her expertise in the different fragrances made it much easier for me to choose the correct item for purchase.
Lissette’s outstanding customer service ensures that I will always purchase my fragrances from this store.
Bravo !

Was assisted as soon as I walked in the door. These guys are good at what they do – professional and courteous at every step of the way, Emmanuel and one other member of the staff helped me find exactly what I wanted and offered more than I could ask for. Definitely coming back again.

I loved coming here, they always have all I need and if they don’t they order it for me and I get it at my office, my best place to shop

Great customer service and all the major brands. They will assign a personal shopper to help you pick out items. They carry all the high end brands and can be a bit pricey. Thy have good sale racks if you are on a budget.

I have to say that I am a huge fan of this Nordstroms. Always excellent customer service. Prices are great and they have awesome sales. Staff is friendly always asking what we need, cosmetics is amazing as well always walking around asking if they can help you find something or directing you to correct section, plus they give their input on all new and best selling products. Love this type of service

I’ve said it countless times… I wish I didn’t have to shop anywhere other than Nordstrom. This is the only store that I leave in a better mood than when I walked in. Every single one of the staff has impeccable customer service skills. They are just a step away when needed but don’t follow you around the store when you need time to browse. They never try to push a sale or peddle a product. Their knowledge of the product is impressive and if they are not sure of an answer, they won’t stop until they find it.
There are countless examples of times they have exceeded my expectations and their prices are not unreasonable like many think. They price match and honor other store’s coupons if they carry the same product.
They also have amazing reward benefits if you open their credit card. Days to earn multiple points, private shopping days, free clothing alterations, and early access to their huge anniversary sale are just some of the benefits.
Whatever their customer service training model is, the rest of the world should follow suit.

Absolutely love this store! I have found my new go-​to department store! They have many major designers as well as excellent customer service. Their return policy is also great. I don’t see myself shopping anywhere else but here! They have cosmetics, clothes, purses, accessories etc. I love it!

Love Nordstrom. This location is a bit smaller than the one in Coral Gables. The staff is really friendly. I highly recommend attending their yearly sales, great reductions on name brand shoes.

Love it I love this store .I love earning my points, I love how organize and neat they are. Further more; I go with my son (he wonders around like any kid) & don’t have anyone on my back. Ultimately and most importantly the staff provides great customer service.

This Nordstrom is located at one end of Dadeland mall. Two stories (shoes, accessories, mens, and kids on the first floor and women’s clothes on the second), clean, organized (well, except when there are shoe sales lol), live piano, and a café upstairs in addition to alterations, bathroom (use the bathroom here or at sake, the restrooms elsewhere in the mall are just gross), customer service, personal buyers/​shoppers, etc. Great place to go shopping with family or friends.
I love that I also live within a five minute drive of this place. This is my go to place to shop usually in Miami because not only do I live so close, but they have good quality clothes, clothes that fit me well, I can get my clothes alterationed her, and good deals constantly… its like all in one place (eat lunch, shop, alter clothes, and go home within 5 minute drive– perfect!)
My only complain is that sometimes some of the floor sales people can sometimes be a little rude/​ignore to my little sister if my mother or I are not standing next to her or near her. Maybe because she’s only 15 and they think that she’s not the one paying/​may not buy anything because she can’t afford it but she’s still a customer regardless. I always get a chuckle out of the floor sales persons face reaction when she pulls out her credit card and buys something on her own but with a different floor sales person that was nice to her while she was shopping (she understands they work on commission), its funny to see their faces after they realize they should have treated her better and not have been quick to judge her. My sister deserves the same amazing customer service my mother and I get when we go here so that she can enjoy shopping here as much as we do.

This store is generally too expensive for me but they do have a great shoe section! They have a wide range of shoe sizes. They also have a good return policy — bought my niece a dress here which she returned with no problems. Overall, a great store for rich people.

Of the Nordstrom stores out there, this one is efficient but it is smaller in some departments. The purse section is minuscule but you’ll save a lot of time browsing versus other Nordstroms. I was looking for an evening bag and they had the one I was looking for but it was defective so I had to buy one online instead.
Tip: If you have a Discover credit card, then go through Discover Card’s «Shop Discover» site you’ll get 5% cash back on all your Nordstrom purchases (including the regular free shipping). Discover also has 10% cash back for Nordstrom purchases on rare occasions.
Overall, the employees are friendly and helpful at this store. If you’re lucky, you’ll only get a few snobby stares from them. Every once in a while they’ll go above and beyond your expectations like Jose G. on the second floor accessories counter did on Saturday. He noticed me rummaging through the box of necklaces on sale and when I couldn’t find a particular necklace he offered to look it up for me in his computer system and have it shipped to me. I had actually tried to find the necklace on Nordstrom’s site 2 months prior and was somewhat mad. Now it’s on its way to my house, and I’m super pleased woot!
Olga and Sangeeta are super sweet in the upstairs home goods department. I feel like that area doesn’t get a lot of love, but it’s a cute section to browse. It’s kinda like a tiny, refined section of Urban Outfitters with bedding, food, tableware, décor, etc.

We started off slowly. Actually, we started off on the wrong foot. Granted, I came into Nordstrom in a baseball cap, shorts and my finest chancletas but i also had money to spend and clothes to buy. I received typical service expected by someone dressed as I was. I didn’t say that I received the *deserved* service or *correct* service. I received the typical service. You can imagine how that went. I trust you’ve seen Kill Bill?
My time with the Crazy 88s behind me, I was ready to start again. Seeing the fate that had befallen his colleagues, my new salesman, Norberto, knew that he had to come correct. He did. I’ve never understood those who work on commission not giving their all to customers who walk into their store ready to buy. You never know what someone’s got going on in his/​her wallet. In any case, I knew what I wanted and needed (thanks to a super fashionista friend who laid out — with great specificity — exactly what I needed to buy). The Suit. The Hat. The pocket scarf. The wallet. The bow ties. After trying on a couple of different suits, I decided upon the more expensive, designer one. It had been a while since I’d purchased a suit and my body had changed a bit. Buying the one I did, was a revelation. It fit perfectly, made me feel good and I looked good in it. Norberto didn’t upsell me. In fact, he showed me a variety of products. But when he brought me *the* suit, I knew it was the one. Knowing that my needs extended past the suit, he provided similar options (again, at varying price points) by which I was able to complete the ensemble — except for the shoes. He told me I could go with a less expensive pair rather than the (admittedly too expensive) ones I was eying. Yes, I dropped a significant amount of coin and yes I am sure he made a nice commission but a.) that’s what I was there to do and b.) that was his job. He was rewarded for doing it. Imagine that. His co-​workers would do well to understand this basic point.
Because my super model days are (largely) in the past, I had to have the suit customized. My tailor was chatty, quick and extremely efficient. With some nips here and chalks there, I was done. I returned the following day to find my suit ready. I went to the back to change into the full costume and I was… excited by what I saw. I hate shopping. I loathe doing it. Spending money is not a favored pastime. BUT. When you spend money to buy a quality product, the result really is unequaled. Shopping at Nordstrom isn’t something I’ll do every day. But when I need something high quality that’ll last and make an impression, you can believe that I’ll be back… and now I have a salesman to help me. It’s all about the service.

great store. nice and clean. vast selection
professional staff. excellent customer service. they truly go out of their way to serve you and you can go to any dept and they will take care of you regardless of what you need help with or at the very least they guide you to someone who can help.
i came in to get a dress altered for my honey bun and raquel z. as expected, went out of her way to accommodate my needs and even placed it on express rush! awesome!
the bathrooms available on each floor are sparkling clean to the point where i suspect mr clean is right behind that supply closet! amazing!
and if you get low on energy and need to replenish, they got café bistro right on the second floor. great soups and sandwiches but for a real treat — order up a shrimp cilantro salad! bon appetit!

Let me just just say that I practically live at this store. I check-​in at least twice a week. Nordstrom Dadeland has a hold on me and it won’t let go. Nate M. is not amused.
Good service is good service and that is what you get here. Everyone is always so helpful and friendly and I’ve made friends with the girls at MAC and Keihl’s. Oh and the shoe department!
Love, love, love!

Too many 4 year olds have too much money to blow.
I found this out when I took my daughter in to return some warm weather Christmas clothes (family in the north just don’t understand Florida weather). We ended up with about $ 175 store credit and I told her she could pick out and try on her own clothes.
The sales lady attended to my 4 year old daughter with practiced skill.
It was obviously not her first time handling a mini fashionista. My daughter loved the experience, the clothes are more expensive but last longer, and the service is unparalleled.