HORRIBLESERVICE! I went here with my mother and a friend. My friend was looking for boots to wear for the winter season. So Nine West tends to have the best deals and nice service – I thought wrong when I came to this store. When I came, there was no greeting – which was okay, no biggie. But when it came down to asking for assistance, that was the BIG problem. My friend ask an employee is there was any shoes in the back in here size. The lady just said what’s on the floor is on the floor, rudely. She didn’t even look to help us. She just wanted us out of her area. So I decided to ask someone else, ALL the associates ignored me. I was getting pissed at this point. When associate, who was on her break, got someone to help me. The person she got was rude and REALLY didn’t want to help me. I went to the register to ask them to look up the stores that have the shoe that we’re looking for. I’m trying to keep it together at this point, she just gave me names of the location. She didn’t tell me how much of the shoe they had, where the store was located, nor the phone number. She was rushing me to get away from her. Because she didn’t even offer to order the shoes for us or put them on hold at the other location. I walked away to inform my friend, who was annoyed with the situation, and was like I’ll just get them and order them myself. When we went to the register and was waiting in line, they let people cut in front of us. I rudely said out loud, «We were next.» I’m sorry, but I’m usually not rude unless you get to my boiling point – which I was at. The lady was like we can’t order the shoes for you and didn’t even wanted to ring up the purchase. Keep in mind, the store wasn’t packed or that busy for all these employees to be this rude. I wasn’t even going to give them a star because they was RIDICULOUSHORRIBLE service! I’ve worked in retail before and this is not how you treat you customers.
Emily V.
Classificação do local: 4 Ellensburg, WA
Nine West… you have never let me down!!! Trendy, comfortable shoes for affordable prices! At this particular location, they often have a special: Buy one get the second pair 50% off. Considering it’s an outlet, that’s a pretty good deal! I was able to get two pairs recently which have turned out to be two of the most comforatble pairs of shoes I have ever owned! Unlike, Mr. Steve Madden, I’ve never had any Nine West shoes fall apart on me! I love you Nine West!
Carla L.
Classificação do local: 4 Orlando, FL
Have you(yes, YOU reading this) ever been shoe shopping with a woman that loves shoes? I mean loves shoes, not just a «yes, I have one pair of black pumps» kinda gal. I love shoes. REALLY love shoes. All shapes and sizes, all types boots, flats, heels, platforms. ahhhhh. pure heaven. Recently my dear hubby took me shopping because we had a trip coming up. I needed walking boots as it was going to be damn cold where we were going. I looked all over the mall, found NOTHING. As we were leaving, I was crushed! How could I not have found anything? Ok, so boots and Miami do not always mix, but people here are so trend conscious you could find babushkas if it were the trend on the runways in NYC and Paris. So boots? All over, everywhere and flippin’ fugly. Crushed and saddened I was dragging my feet to the door ready to burst in tears. How could I not have found the right boots? I was going to have to walk around a cold and incredibly fashionable city in my: gasp: OLDBOOTS? The shame. The humanity. As we passed this particular store(how could I not have thought about it before?) my eye caught… a few pairs… of boots. Must. Not. Bring. My. Hope. Up. BAM! YES! So I run in, and glory of all glories! Little Pretties everywhere. I wanted to purr and rub myself all over the store like my cat does when he is happily marking his territory. Mine, all mine. Ok so the glare that my hubby was shooting my way made me realize they couldn’t all be mine. Oh poop. So, it was time to try to sort through the amazing choices. So as I look over after a while of trying boots(these? or these? both? black? brown) and my husbands eyes rolling to the back of his head in sheer regret for taking me to buy anything(he is the best hubby in the world) and his face turned into a blank mask with a «kill me now, lest I must endure this torture any longer», I found the PERFECT pair. For only $ 35. This is almost better than. well, you know. Nine West rocks. I love you NW.