Michael Kors

This is a great outlet store, and if you like Michael Kors products, you probably won’t find better prices anywhere — at least during the holidays when the outlet drops the prices on their purses, to the point they are as cheap or cheaper than they would be at Marshall’s, or any other discount store. Consistently though, even during non-​holidays, their prices are much lower than at Macy’s. Word of advice: be patient, and try to come early — the earlier, the better.
I came with my mother, my sister’s boyfriend and his mother this past Saturday, during lunch time, for an exchange on a purse. It was two days after Christmas and they were having people lining up outside of the store to let them in, in batches. After a certain amount of people left the store, they let us in, but we had to wait our turn, as the store is not very large and cannot comfortably accommodate large crowds. One of the ladies in line told me that on Christmas Day, the line went all the way out the mall’s front door. Wow, glad I avoided that! On the 27^th, when I was there, the line extended all the way to the restrooms, which was a bit better. After about 15 – 20 minutes, they let us in, so the wait was not too bad. The store employee that monitored the line of shoppers waiting to get in, provided us with an additional 20% off coupon in hand, so I got a $ 400 purse for less than half the price.
The store not only carries purses, but also sunglasses, wallets, and watches. They have purses in pretty much every color and material. While some of the employees were okay and somewhat helpful, a few did not care enough to stop and assist or were dismissive of me and my mother, preferring to put back merchandise than to help us find a price or fix the length of a purse strap. I eventually encountered a very doting and extremely helpful employee, named Javi. I guess other people felt the same way I did, because it seemed most of the other shoppers flocked to him or were flocking to him for help. He told me not to take the purse that was on display and he would instead get me one from the back to ensure it wasn’t scratched. That was stellar.
We got my sister a red purse but they didn’t have any in the back so instead, Javi brought some leather polish and polished the purse for us. We never asked him to do this, he just did it while we paid at the register and caught us by surprise. My customer experience with him was 5 stars, so if you go, I suggest you ask for Javi. He was the only employee willing to assist us at all times, no matter how busy he was, and seemed to be one of the few that was working extremely hard, running back and forth, and even sweating as he did so.

The people working here are awesome. At times they good be over friendly, but there is a sincere when they ask you for help. The staff are nicely dress by the way! I forgot that I was at the outlet mall because they acted like they worked at the regular department store of Michael Kors. The store has good sales. The prices are reasonable and are cheaper compared to going to the Michael Kors’s store at Dadeland and the places that carry his items. I wish they had more of the instore items at the regular department stores sometimes, but I understand its a business.