Jiffy Lube

The reviews looked scary but I’ve had such great experiences at jiffy lube over the years that I decided to trust my experience over the reviews and it really paid off.
Mike was amazing! They had me out of there in 20 mins (there was no one waiting when I first pulled up)
Gave me a great price for an oil change and changing my filter, honored my $ 24 off coupon and gave me really awesome service.
Even rolled out a red carpet for me to get back into my car when it was ready :)
Really great! This is definitely my new place for service.

June 29^th 10AM. Terrible service. Manager on duty sucked. Didn’t have parts for my engine air filter for the two times I brought my car in for service. I highly recommend taking your car somewhere else.

Stay away from JIFFY LUBE! I hate writing reviews because it takes time I don’t have. Lucor Inc., in NC own Jiffy Lube franchises. We took my car in a couple of weeks ago for an oil change right before a trip to TN and NC for Memorial for the. first, they emptied the oil before they realized they didn’t have the oil my car takes. I have a Jetta TDI (diesel) 2. they took 2 hours. 3. they went to get the out at an auto parts store and charged $ 104. I’ve never spent more the $ 50 for synthetic oil change. They seem to think this is the first oil change a 2009 car has ever gotten, so they could take advantage. 4. on the drive to TN through the appalachians there was rattling and the engine light came on. We were able to drive, but for the long weekend the one dealership we found an hour and a half away to find out it was closed. I guarantee this location WILL CLOSE soon because of the poor poor service. To top it off, I their FB social media reps only apologize but don’t seek to resolve. You should go on their FB and see the complaints. Next, I finally get a hold of customer service by phone. They tell me that this is a franchise and complaints are handled with them. The company is called Lucor Inc., although, Ryan from their customer service kept telling me it was Locur as if it wouldn’t be easy to find them. They don’t have Let me tell you, be wary of large companies who do not make it easy to get their help. They don’t want to hear about their awful service, but want to take your money. When Ryan, the customer service representative from Lucor called he was cunning, patronizing, asking how long i owned they car. He was trying to confuse me and trying to twist what I was saying like he was a homicide detective trying to get the murderer to talk. He said to call him when I got a diagnosis for the rattling in my car. He never apologized for the crappy service. As a matter of fact, he was smug and didn’t understand what I expected him to tell me. This man is so ethical he liked calling me out on my sarcasm after that and when I told him about the «shitty reviews,» he said that he wouldn’t listen if I couldn’t be professional. Oh such a righteous and ethical man he is, isn’t he? Furthermore, in probing for some resolution about the poor, unethical service he said they didn’t have a protocol. Just hung up with them and had to let you all know. This company is bad new people and that 1 great review is a fraud. They don’t have a pic or friends. Hello… seriously. They have to BUY review to elevate their business. They should fire everyone and have ethical employees and protocols. Do more research on this company – ripoffreport (.com) has a bad bad review on them too. STAY AWAY! They will mess up your car and next thing you know you or your family are in danger because of these careless people. Poor service from headquarters all the way to Virginia Beach VA on Great Neck.

I asked for a regular oil change. They brought me the oil cap and showed me the «SAE 0−30» on the cap. They told me the «S» in «SAE» stood for «synthetic» and I needed to upgrade to synthetic oil. I agreed. It was supposed to add $ 20 to the cost. When it came time to pay, they told me they did a «Signature Synthetic Oil» that was actually $ 60 more. When I got home, I looked it up on the internet and the «SAE» actually stands for «Society of Automotive Engineers» and the car does not need synthetic oil.
They are lying to consumers and should be put out of business. It bothers me that they are probably doing this to people all day long, robbing people.

Putting one star because there is no option for zero stars. This place completely wasted my time,. I went in for an oil change and to change three tires and spent over $ 500. The end resultwas that I had to go back three times for them to attempt to fix a sensor that was broken in the process. I would drop off the vehicle, and a day later the manager would tell me that the vehicle is ready to be picked up. When I would go over there, they had to replace some parts but the sensor still not
issue is not that they could not fix the sensor, but rather that they had me come in and waste my time on three occasions hoping that I wouldn’t notice. If they would have just mentioned that they were not able to fix it and that I would have to take it somewhere else would’ve been suffice and that I could come and mentally preparedto have to continue to deal with this issue elsewhere. In conclusion it was not the service but rather the incompetence of the manager that is below one star.

Very fast and pleasant service. They do try to sell you other services after inspecting your vehicle, but you have to expect that for the business model it is. They thoroughly go over any recommendations and will list what other services they recommend on your receipt which allowed me to research later on if it was something that really needed to be done. It also allows me to prioritize needed services based on budget and if I could do them myself. I will continue to go back to this Jiffy Lube for my oil changes.

Excellent service. I was able to watch the entire process from behind a window. They worked quick and efficiently.

This Jiffy Lube is not that bad it’s a car wash even though it’s not as good as Good Year and Firestone. The staff is friendly I spoke to the manager on the phone and he is really nice but my only complaint is because it’s so expensive

So horrible i didn’t even stay! Was greeted by an employee right away. Thank God I asked for the price right away! They wanted to charge me $ 99 for a standard oil change! When i questioned the price, the man proceeded to tell me that my car needs synthetic oil because it’s foreign. He said «it’s not like you’re driving a toyota» (toyotas are foreign buddy) then he said my brother’s car needed 7 quarts of oil (which is not true). Lastly he tried to convince us by saying the oil change includes a change of filter! We left and went somewhere else where I was charged a fair $ 30. Never coming near this place again! They should think twice before they try to take advantage of potential customers

Should have looked at the other reviews before I stopped here. Before they even started working on my car after I sat down in the lobby they came in and told me my car needed 20+ other things… the Bill could have easily been $ 500+. I squeezed out of there with a $ 93 Bill and all I wanted was an oil change. These guys are slick and well trained to up sell you on anything and everything. Do they work on commission? They should! Buyer Beware!

If I could give a zero I would but 1 star is reasonable since I do not have a issue with my car. My issue is with the manager. I went with a groupon on Saturday to the Jiffy lube on 9736 S Dixie Hwy. Other Jiffy lubes have been great. This one gave the usual stuff about filters. I decided to do a tire rotation for $ 24.99. When the manager came out the final bill was $ 111. They said the manufacturer (Honda) recommend synthetic oil and rather than give me options they decided on their own to give me the highest priced oil change possible. Also the manager charged an additional $ 20 for balance which was not stated in the original estimate saying I have been billed incorrectly in the past. One i have never paid a separate charge above tire rotation. Two when you get an estimate any charge over needs to be discussed before the final bill.
Personally I think the manager does not like groupons (even though it brings business) and made up this charge to cover the difference.
Do yourself a favor go anywhere else.

Worst experience I’ve ever had with Jiffy Lube. I took my car into this establishment after having engine problems. I was charged over $ 2,000 in repairs. In the next week, my car broke down again twice. As I’m a student and not from Miami, I was pretty desperate for repairs. My car never ran the same after bringing it into this Jiffy Lube. Yesterday, I brought the car to my mechanic in my hometown. He told me that parts of my engine were being held together with TAPE, various bolts were missing, and that overall it was one of the sloppiest repair jobs that he had ever seen. I do not recommend this establishment to ANYBODY, they will overcharge you and take advantage of you.

Average visit. We were greeted quickly at our car and escorted inside. When we sat down, I was surprised by how high the prices were. I could have sworn it cost like $ 30 last time I had an oil change. They finished in a good amount of time and we were on our way.
There were a couple of kid in the lobby making a mess with the Keurig, and the mom was just outside chatting away on the phone.

Service was very weak today. Waited at least 10 mins in the car before being greeted by someone deff should be long past retired. Person greeting should be bilingual and should not leave doors cracked open in the rain. I usually receive good service here but not today. Waiting room was full of people who had been waiting unusually extended periods of time. Helps when employees are not all glued to their cell phones.
Ive had good service here before so I’ll give them another chance.

Really great, quick service. This was my first time to Jiffy Lube in 5 years and I’m impressed with the quality is service they delivered. I went in for an oil change, received just that and upon seeing the quality of my poor AC filter I had that changed too. 20 mins later I went to my car, literally had a red carpet rolled out for me and stepped into a vacuumed and shiny windows car. I must applaud the extra effort and open communication thought the 20 mins I was there. Definitely will be going back in 5,000 miles!

I’m not necessarily saying they did something wrong but…
I took my car here because the maintenance department at my dealer was packed and I didn’t have time to wait.
For one, I had to repeat that I wanted the package I wanted for my car more than a couple of times. Next, after waiting in the break room where the coffee had no sugar, I get called back and told that my car needed a new air filter, coolant and a fuel system cleaning. Funny thing is when I stated that it’s a relatively new car that’s otherwise running smoothly, it was then fine. Here’s hoping they put the filter back in the car. Speaking of, the motor sounds like it’s working harder now. Oh, and let’s not forget they didn’t reset the maintenance /​mileage to next service light.

Awesome, fast service, very friendly. No one tried to up-​sell me anything I didnt need. All of the staff was incredibly gracious and well mannered. Was so shocked by the quality of service that I was compelled to share this immediately on Unilocal.Highly recommend and will be back here for sure in the future!

Asked before they worked on it if they knew how to change a cabin air filer, I said I did not want my dash to fall off or rattle after. I watched the employee work on it, he bent a brace out of shape to get the filters out, and I watch him put the filter in that was an inch short in the cartridge while reinstalling it. I kept quiet, because I had been there two hours, ordered the right parts on amazon when I got home. Keep track of them changing your oil; care is a four letter word today.

So I’m asking for battery prices on the phone, the lady gave me a price but didn’t know what different battery types (amp capacity) they had available, unlike Sears that fired back all the options I had for my car. To the lady’s credit she called me back promptly with the answer. They did everything I needed and even showed me how to do things myself to save money. Very nice and quick.

Normally I change my own oil. It just makes me feel better knowing exactly what is going on with my truck. I was getting ready for a trip to Disney, and didn’t have time; so I took my dad’s truck (we were borrowing it for the weekend) to Jiffy Lube.
NEVER again! They came to me and told me that the transmission fluid needed to be changed. I assumed that meant they checked it, like they claim they do. No, they looked in the records and saw they never changed it, so they just guessed and charged me $ 80 for something I found out didn’t need to be done later.
After I talked to dad and checked about the transmission fluid, I checked everything else they claim they do with every oil fill. They didn’t check the tires, differential fluid, power steering fluid, battery water, or grease any of the fixings. These were the exact reason I decided to take it to them in hopes of saving time.
So if you just want your oil changed, they did that just fine; but if you want what you paid for, don’t go to them.