Chase Bank

Great customer service. I love this branch. Whenever I need anything done I come here this branch is full service. I came here because I lost my card and within 5 minutes I had a temp card in hand. There was no wait time whatsoever. Will be coming to this branch if I need anything in the future.

Dark walk-​up ATM, burned out lights at the ATM drive thru and overgrown trees that need prunning. I had to avoid the tree from scratching my car as I drove by. Very disappointed from my experience today.

This new branch popped up in one of Miami’s busiest intersections no more than 6 months ago. It seems that now every major intersection is populated by banks, rather than favoring any other type of businesses. My guess is that banks are issuing each other mortgages and buying land, and therefore the sudden sprawl of banks all over metropolitan areas. At least, it will make sense in the long run (wink wink).
I was surprised to be greeted at the door by one of the officers. I, as much as anybody, avoid stepping inside a bank lobby for fear of being charged a «lobby fee». That has lead me to be oblivious of banking trends. So now banks have a greeter at the door. Great. I needed to make a couple transactions, so I sat down waiting for another officer. Before I could count to ten, I was on my feet again, and being helped.
Whomever helped me shall remain anonymous, but I was extremely satisfied by the service. Chase has taken care of selecting smart employees, meticulously training them and imparting great salesmanship. I was made aware of deals I might be missing and in the end walked out extremely satisfied. I recommend this branch to anyone needing to open a bank account or any other financial need.
And one more thing. Their spanish is flawless.