South Pointe Pet Grooming

My dog is very nervous about getting groomed and has gotten kicked out of most grooming salons he has been too. I brought my Aussie here to get shaved and they let me stay and stand next to him and keep him calm and get the job done! The people there were very nice and open to me coming back there with him for the process considering most groomers ive been to seem to frown upon it. The groomer was able to give him the best haircut hes ever had and was extremity very patient .i will be returning!!!

Please beware. For your pet’s safety, read the following about this groomer. We brought our dog in for a grooming on Saturday June 22 and, three hours later, we picked her up and noticed she couldn’t open her left eye and she kept trying to scratch it. She was in pain and couldn’t rest. We called the vet and they said we needed to bring her in immediately. The vet did a few tests on her and diagnosed her with a 4 millimeter abrasion in her cornea and severe conjunctivitis. The vet told us it was clearly the result of careless grooming practices, and if we didn’t bring her in, she would have permanently lost sight in her left eye. We had to go back to the vet two more times and give our dog four different types of medication three times a day for a week. Thankfully, she appears to be recovering. But we spent over $ 400 on vet visits and medication as a result of this groomer’s negligence and they refused to reimburse us, even after we sent them a copy of every vet bill and a picture of our dog’s condition. They only reimbursed us for the grooming visit. .. which was by itself an admission that they know they did this. We understand accidents can happen, but a responsible and considerate local business would have explained what happened, explained how they plan on avoiding the same accident in the future, and reimbursed us for what we had to pay as a result of their accident. This business did not do that and we got stuck with a huge vet bill and a seriously injured puppy.

I was slightly apprehensive about taking my dog to a professional groomer after having had a horrible experience at another groomer, a friend of mine recommended this place so I figured I would give it a shot.
Can’t say enough great things about the service and the staff. I was greeted with warm welcomes and my dog (who normally is scarred of strangers) was all over the girl at the front desk.
I will definitely be coming back.

Very unprofessional and probably unethical!
Several times over past year they had groomed my dog.
Recently brought him and up front asked price. They said «the same».
When I picked him up they demanded 50% more, with no good reason.
Also never give you a receipt! Wonder if they pay taxes!