Fritz’s Skate Bike & Surf

Nice store– been around for years — however how do you call yourself a bike shop and not have any type of biking apparel? Shame they have become a gift shop.

In a city where being rude seems like a trend, this store is an oasis in the desert.
I, ve been a customer for the last 7 years, and each time I go I, m surprised again and again by the professionalism and passion for their work from these guys. The most enthusiastic staff in Miami Beach. Always a smile, always giving their best and looking after their customers. It’s been a few times already that they have actually looked at my bike and fixed a little problem, right there, without even charging me for it.
People: that’s how you run a business! That’s how you develop a faithful customer relationship.
If there were 6 stars, they would have them!

This place had some great sales going on. Excellent selection of clothing and great sales staff.

Every time I come here I get the absolute best service. The guys that work here are really helpful and always fix the issues I have with my bike. The manager that works here is my favorite. Not sure of his name. I always leave this store happy.

There’s a fair amount of turnover on the bike repair staff at Fritz’s Skate, Bike and Surf, but one thing is an absolute constant — the expertise of the staff and their friendliness and helpfulness. True customer service! Last week I was back because of a very squeaky rear wheel (it was the ball bearings) and Albert and Kenzo were on it in no time flat, but especially Albert who did a great job replacing my wheel right there while I waited. For all the bike-​riders on Miami beach, these guys are a treasure! Thank you.

While I agree with the other reviewers that their selection is overpriced, I think that comes with the territory of their South Beach location.
However, I’m leaving this poor review because they, quite literally, don’t have the nuts and bolts that a skate shop would be expected to have. I recently called the store to ask if they had general 6 mm skate screw pairs (the screws that keep your wheels on your inline skates). The associate on the phone put me on hold for about 5 minutes, before returning and told me to come into the store. When I asked how much the screws cost, he hesitated, and then responded $ 1 per screw. Although I thought this was pricy (you can get 7 for a dollar online), I needed them, and I wanted to support the local business, so I decided to come.
The next day, I came into the store and asked for them. I had a sample set of screws in hand to make clear what I wanted. The associate disappeared into the back for a while to look for them, and came back empty handed. I was very disappointed, as I called specifically for these screws, and they didn’t have them in store. They also said they wouldn’t have these in stock for at least another two weeks. Let me be clear that the screws I needed aren’t specialty pieces — they are the screws that come with most inline hockey, or aggressive skates.
The only reason I didn’t leave 1 star is because I have fond memories of what their store used to be. I’ve been coming to this store since I was a kid (back when they were located on Lincoln Road), and I got my first set of skates from here. Unfortunately, their expertise is dwindling, and they can’t support even the most basic skater requests.

Meh — overpriced fixed-​gear road bikes and the chick answering the phone is rude. I would rather hit up Miami Shores’ Bike Nerds and save half the money. Even their skate selection is horrid. Save yourself some time and check out other stores in the area.

Omg
I can’t say enough about the bike staff
Aaron put together the perfect bike package for me
Lock/​basket/​bell/​safety lights
And a drink koozie!
He even had the seat height perfect when I picked it up without needing me there. I think he kinda knows what he’s doing…
I think they have what you need and what you didn’t know you needed.

I finally gave in and bought a pair of more expensive Inline Skates after several pairs of cheaper ones that continued to fall apart. I called on the phone and the employee was very helpful. In person, Jaelanne, was very nice and friendly. Much different then the typical Miami attitude! Really refreshing and she told me it’s all about customer service. She even offered me water wish was a very nice touch. They have a nice range of products. I give it 4 stars because its more expensive (but its in a fairly prime Real Estate location so it’s expected) than if you look online but it’s a great experience there and they also can help with the maintenance of your skates for good rates.

As a veteran of the hospitality business, I pride myself on frequenting business that shows good customer service, along with an understanding that sometime things do happen!!.
I was faced with a difficult situation and I wont bored you with the details but let just say the manager Ursula at Fritz Skate Bike and Surf went above and beyond to help me with my situation. This place is a pure gem, need I say any more. Whenever I am back in South Beach I will be sure to stop in to buy something whether I need it or I have had the best customer service experience in my 4 years of living in South Beach. They have set the bar way KUDSO JOB WELL DONE!!!

Great place… new location but manages to retain tje community feel and alwwys very helpful, especially their repairs department. Very knowledgeable and helpful staff, and really delivers as promised. Great value too

What a great skate shop! On a whim my partner and I decided to stop in and were helped by Angel looking at boards… She was super patient. knowledgable and really acted like she loved what she was doing… The shop has a great selection of apparel… boards…bikes…many other outdoorsy active things … Would def recommend you check this shop out!
Update… Went to the shop a day later and bought a couple of bikes from Aaron. Wow does he know bikes! He truly was interested in helping us making sure we had all that we needed but not over-selling…another 5 star experience!

Excellent service, knowledgeable and friendly staff. Take your bike back every 6 months for a tune up and you avoid costly repairs in the future!

Cool shop with a decent selection of skate and surf brands. I needed a bathing suit and didn’t want a generic one from all the south beach swim/​souvenir shops. I found exactly what I was looking for. I found out later they do bike rentals as well.

Terrible service ,
I wanted to spend $ 200 on Sunglasses and the 3 people behind the counter (not engaged with any other customers) looked at me dissuasively and told me one minute. I took that minute and walked to the store up the road and bought a pair from different shop …
Get your shitz together Fritz …

I always feel comfortable when I walk into this store. I started coming here when I needed to buy flip flops, which I had never before owned in my life. I found a great pair, soft, comfy and with a bottle opener in the sole (I can’t knock that). They have an entire wall of flip flops, so i know they have something for most people. The service was great as well. i have returned about every 6 months for a new pair, and they will dig with me to find the right style and size. The prices are fair as well. I can actually get my flip flops there for the same price they are on Zappos.
My big buy at the store was a couple years ago when I bought myself a long board skate board. As a kid I had the short boards and knew all about them, but this was new to me. I did research online, but was still not comfortable. The sales person walked me through all of the boards, the diffrent woods, compositis, bamboos, the set of the wheels, the bearings, the actual wheels. By the time I walked out of there I had a board in my hand that did not cost too much, and that I have been happy with every time I have ridden it since. (last time was friday all the way to the beach on south point).
I know there is a great deal more to this store than I am aware of, but I would trust the people working there to help me with anything in the store.

If you live on the beach, you’ve probably noticed there’s a serious lack of bike shops. There’s plenty of places that’ll rent you a cruiser, but there isn’t a quality store that specializes in road bike repair or sale.
So today, when my entire crank fell off mid beer bike crawl, a true tragedy indeed, my fellow 2-​wheeling drinkers suggested I venture off to 16^th and Washington to visit the folks at Fritz’s. My favorite Cuban, George, helped push me from behind as I pedaled with one leg towards the bike emergency room.
Fritz’s is a giant shop, compared to the Lincoln Road outpost I remember from back in the day, and you’ll find lots of skateboards, bikes, along with colorful accessories for fixed gears/​single speeds. A bike shop for the serious cyclist it isn’t, but these guys were clutch in my time of need.
Within 5 minutes, the man repairing another bike jumped on mine and added a new nut to the crank. He proceeded to tighten all the bolts to make sure I wouldn’t be sent flying from a loose wheel gone to hell.
$ 3 later, I was back on the beer crawl :)

10:30 am: got a flat tire riding around South Beach
10:45 am: pushed bike into Fritz’s
10:49 am: flat fixed, new innertube, $ 13
Friendly, quick, competent service. Good selection of bikes, skates, accessories, sunglasses and flip flops.

Guy was way too interested in what was going on on FB for iPhone to rent a bike to me. Try those decobikes around the corner–
Addendum:The decobikes are awesome! Cheap and wicked easy to use. you feel like a million bucks on em.

SoBe Unilocalers!!! Hello: D
So… I came here in September 2010 and choose Fritz’s to get my beach cruisin’ on :))
All went well, prices were decent… bike came with a lock… we had our bikes for a couple days. Decent location.
Only problem… no baskets! Call me spoiled since my beach cruiser at home has a wire basket… but having a basket is nice to put all of your stuff in. instead of on your back!
If you’re looking for beach cruiser rentals… stop by Fritz’s!
Deposit required.
If I’m ever in SoBe, I would def come back to Fritz’s to grab a rental!
Enjoy SoBe by bike!!!