SB Firestone Complete Auto Care

I should have stuck with Take 5 oilchange. This place is ok, service was short and didn’t offer much such as top ups and and additional services like vacume, clean windows etc.
Not to mentioned the waiting room is hot as hell. I am litterly sweating here.
When it comes to hospitality they are very brief and don’t conversate much.
I give this place a 2, would be 3 if it wasn’t so hot.
Ok so now I am in my car and there is stains on my seat from the guy that drove my car. Damn this place sucks. And I just found out its a franchise… makes sense on why the service sucks.

Great service, knowledgeable techs and fair pricing. Highly recommend! They didn’t try to oversell and ensured my vehicle was perfect when I left. I will be returning for follow-​up service.

I’ve never felt strongly enough about an experience to post a review, until now. I left my car there for a state inspection. When I went to pick it up the same afternoon, it wouldn’t start. Completely dead. They jumped it and ‘tested’ the battery. They said I needed a new battery. Coincidentally, they sell batteries. They could sell me one for $ 118. I declined and took it to Pep Boys, where I purchased the battery two years earlier. Nothing wrong with the battery. Pep Boys didn’t charge me. Starting and driving fine ever since. Don’t take your car here. Go to Pep Boys.

Today was my first time coming in here. I live so close to this location but always take my car to the Firestone on North Galloway. I got off work early and needed to get my car inspection and oil change so decided to give this location a try since it was close and not as busy as my usual place. I am very happy that I stopped in. I expected a really long wait because that is what I am used to. I walked in and was greeted right away by the owners who are very hands on. I was entered into their system and they took my keys. ONE HOUR later they were done! I was so thrilled that I starting chatting with the owners a bit. Bob and Sammie are very friendly guys. I have never been this happy and stress free upon leaving a Firestone or any car repair/​oil change shop. I was compelled to write this review and thought it a shame to see they weren’t even on Unilocal yet. I made this account for them and didn’t mind putting in the extra time to do so. I plan to return for my next oil change. Thanks, Guys!