Sonic

Started my experience by pulling up to an individual ordering kiosk, where I pushed the button three times over the course of 15 – 20 to no response. All while seeing the drive through line continue at a decent speed. That is until I joined it, where I sat for another 15 minutes before ordering and waiting what? You don’t say! Another 15! I order a large slush… its 108 today in Arizona an I wanted a cold slush I was committed to getting so I stuck it out however next time I have the craving it would be quicker for me to go buy syrup, ice and a blender, drive home an do this myself.

Just picked up lunch for the wife while she is having Chemo done at MD Anderson…
Tater tots are very cold and very old.
Shake didn’t taste right.
Diet Coke was flat.
My burger wasn’t fully cooked, ¾ pink.
The corn dogs were acceptable and the manager was friendly and apologetic and credited my card for the rest of the purchase when I called in, so not the end of the world, could have been worse…
But now I have to go back out in the heat somewhere else and get her lunch again…
I most likely will not return here.
Sonics seem to be sucking every single time I go there anymore…
I think I’m probably done with the chain at this point.
:(I used to love Sonic, hate to see it sliding this way…

Second time being here. First time I ordered a frozen cherry limeade and they couldn’t figure out what frozen meant. Second time I order a frozen cherry limeade and a large fry. Received a cherry slush and cold, stale half filled fries. What the actual hell. I get it’s a little after lunch hour but these were hard as rocks, tasted like a starchy mess fries. I’d be ashamed to hand that to a customer having worked at a restaurant for four years. Step it up Sonic.

The worst experience I have ever had anywhere. We pulled up to the drive in area. Pressed the order button waited 6 minutes and no response. We pressed it again. No response again. We went to a different spot. Pressed the button no response for 6 more minutes. After 20+ minutes of waiting we decided to go to the drive thru… a car who was playing the same game of order tag followed our lead and went to the drive thru like we did. After another 10 minutes waiting in the drive through we finally got to place our order. When we pulled up to the window to pay they said our order was going to be $ 14 some thing dollars (we ordered $ 20+ worth of food). They had messed up a simple order of 24piece buffalo wings and two hotdogs. We had to wait for them to fix our order. Then we were told to park at the front to wait for our order. More than 1 HOUR later we received our food. I have been to this location about 10 times and have always had horrible food and/​or service. This is officially the last time I will ever come here.

Lousy over cooked corn dog and french fries yuck will not return it Was a good place to eat not anymore So sad

Great staff and food:-).
They make super great slushies, go to sonic 2−4pm to get half off

Uhm. I hate it when I have a limited time for my lunch break and they get my food wrong… GRRR.

I’ve only had a handful of instances where I DON’T have to repeat myself, almost gotten someone else’s food, or had some sort of issue. Today was the final straw where, after repeating my order slowly, I was still given the wrong item. Apparently you have to micro manage the entire process when coming to this location to make sure you’re getting what you intended to pay for. By far the worst Sonic I have ever been to.

We love Sonic in general, but this location is the worst we have been to. Employee took forever to get my order right. Had a somewhat large order for our family of 5, so expected a slight wait. Didnt have a wait, but they didnt have an item we ordered and thry didnt let us know until after we paid. They offered to swap it out for a comparable item, and we agreed. Said item was $.20 more. I figured it was their mistake so theyd just cover the twenty cents. Nope! They wanted me to pay over $ 2 MORE to «upgrade» a size.
It was something so small that shouldnt have been an issue but the guy was such an idiot that it became a bigger issue. He didn’t understand the simple concept of fixing our order, and then had to void it all out anyway. So annoyed.

Normally I LOVE SONIC. This location will never get my business again. I use to come her all the time until last week. I came around 9 after work and nobody else was there. I tried to go through the drive through but no one answered so I thought maybe the times have changed. I went up to the window and saw 2 girls working I waved and thought maybe they had not seen me. One of the girls walked up said we are not open and slammed the window. I called the next day to speak to a manager, what a mistake

When it is over 110′ in AZ and I am a cranky and sweaty mess, a fountain drink with pebble ice in a styrofoam cup is at the top of my list of needs.
I was shocked to see the low stars for this Sonic location. I mean, yes it is Sonic and the food is pretty terrible, but the drinks?! You just can’t beat em!
And this location had super fast service and our car hops were very friendly! I was impressed!
Route 44 Diet Coke with lime for life!

One word for this place — NASTY. Worst hamburgers in Mesa period!!! In fact just about all Sonics are this way today. What happened to the Sonic we used to know, when the burgers were big, fresh, and hot. Back then, the fries were great, and the value and selection were good too. Today — NASTY. If all of the Sonics in Arizona are franchised by one person, heed this warning. Either improve your food, or you will be out of business and alot of people out of work. I’ve already complained to corporate once, and the next call I make will be the CEO of Sonic. That’s assuming waste my money at another Sonic. Regardless, he needs to hear just how bad this Sonic and others in Arizona have become.

If I could give less than 1 star I would. I only got a medium strawberry limeade. Had maybe 5 baby sips because it tasted horrible. Dumped it all out and found lettuce in it. I’m never coming back here again.

This is the worst sonic I have been to. The service is slow, the food is bad — buns that are half frozen, cheese sticks ice cold and barely cook french fries — more than 1 time. You would think I would learn and give up, but no I keep hoping they will get better. This week was the last try — they had no ice. How is that possible in AZ in the summer. I am done.

We had dinner there today. Very poor service. They didn’t answer when we pushed the order button. The drive through was out of order. I went into the kitchen to make an order. We probably won’t be back. So sad cause we like Sonic.

I just go here for iced tea during happy hour. The microphone on the drive thru doesn’t work properly and could not hear him and had to drive to the window to place my order. I’m waiting in line now, thinking I should have went to McDonald’s for their iced tea. Much faster service. I feeling postal at the moment. The sheer ineptitude, man. Deep breaths, calm like still water. If you don’t finish high school get a job here, I’m sure they will take you. The tea was tasty though

Generally, I love Sonic. It is by far my favorite fast food restaurant. This one however, is the worst location I have ever eaten at. The food is extremely inconsistent. Blasts are often not mixed through, so you end up getting plain Vanilla towards the bottom. Order extra items like extra brownie? You MAY get it … Or you may simply be charged for it but the amount they give you here is so minimal it just isn’t worth it. I don’t feel like paying for a single tiny brownie thrown in there. Like shakes? Flip a coin … Because sometimes you will get a shake you can sip with a straw, and other times you get another Blast flavor. When you order cinnasnacks with cream cheese frosting, you shouldn’t have to ask for cream cheese frosting separately. I’ve seriously ordered a few times and didn’t get it because I forgot to ask for it.
These are issues I don’t have with other locations. I … just … don’t. Yet, this location is a short walk from my place, so I go for convenience. But I’m not going to expect quality.

Horrible place. I’ve been to different sonic locations and this one is by far the worst. First of all, sonic isn’t really great in the first place. This place is absolutely horrible
I’ve tried it many times and none of them have been great
The burgers here are super greasy, the burritos which I really like in other places, the ones here always have really burnt eggs and are also super weirdly greasy. The fries are always gross, and the ice cream is weirdly gritty?
So if you are craving sonic, just go to a different location.

Went to try those pretzel hotdogs, and the bun was all moldy. Didn’t notice until halfway through, so yay for a dose of penicillin.

I receive text messages from sonic with promotions re: new items, specials of the day etc.
I was in the mood for a sundae and went to grab one for me
And a friend of mine. When I mentioned the special price they said they werent
Offering that price. Once I explained it was a text/​club prIce they asked me to pull forward.
After all 4 employees looked at my text message and they had their little pow wow they decided to give me the price.
When they handed me my sundaes, honest to God they basically took one sundae and split it into two!
So they scammed me but whatever !
I will Think twice about this location the next time I want to make an ice cream run!
I mean
Come on, even at half price sonic your not losing and dinero dayum