Jersey Mike’s Subs

First and last time at this location. I always go to the Tempe location off Scottsdale and the 202. I also go to the Scottsdale location off frank Lloyd Wright and the 101. Both places are great. Great customer service. Great sandwiches.
As for this location, I get skimped on meat and feel like I’m only eating bread. Let alone the two employees working behind the counter who seem too nervous to look at the customers and start a conversation. I’m hungry man. Can’t be wasting $ 13 on a giant for only bread. C’mon now.

I wish I could give this place a zero. It’s GROSS!!! I’ve never been and I heard the cheesesteaks were good, not true. The worker was more concerned about flirting with a customer than taking my order. When he finally did he didn’t even ask me what I wanted on it and he put some stuff together and I couldn’t see what he was doing. When I went to pay they pretty much demanded a tip, which is just plain rude. I can’t even say whether or not it’s good because all I can taste is the cheese sauce, EWW. For $ 10 I could have gone to real restaurant. I won’t ever go back.

They make a great sandwich for a fast food chain, always fresh good bread and the meat and cheese is sliced right in front of you. The #13 is fantastic. So much better than Subway.

This is the best of the sandwich chains. The person who compared it to Subway must be crazy. Jersey Mike’s is far superior to Subway. They cut their meat and cheese fresh, and pile it on. I always get the same thing– turkey and swiss– and it’s delicious every time. It’s a little pricey and definitely high in calories, but totally worth an occasional splurge.

So after my last visit to Jersey Mikes I called them out for serving a sandwich at the end of the night on bread that was as hard as a rock. Just because a person buys a sandwich near closing time doesn’t mean they shouldn’t have a sandwich made just as fresh as the person buying one when you 1^st open the doors for the day. The same night these sandwiches were bought I called them out on it and was told by the night lead staff,“we wrote your name down, come on in anytime and we’ll replace your food” Now part of the issue was I should have went back right away to redeem my families sandwiches but instead we waited some time and today they tell me/​us that they have no clue what we were talking about and we would need our receipt in order to have the meal replace. The cold part wasn’t the fact we were told we needed the receipt, what got me is the fact the man… the lead staffs delivery of the message from the GM «my general manager says you need to bring in your receipt in order to have your meal replaced» and the man walks away behind a closed door before anything could have been said leaving the man at the register to deal with this concern! If that move wasn’t escape avoidance, I don’t know what it was! There was no need to bring that poor guy into it so All I/​we did was walk away and watched from the car to see when we would come back out. As we approached our car you could see him waiting and watching from the window for us to drive off.
WE WILL NOT BE RETURNING THANK YOU FOR LEAVING A BAD TATSTE IN OUR MOUTHS!

Chicken Parm disaster! A vendor of mine picked up lunch for me on his way to our meeting so I could eat before hand. I take my first bite, chicken was so over cooked I could’t even bite through it. It had no cheese and had more tomato sauce than a jar of Prego. The meeting was about to start so I couldn’t even take it back. It ruined my lunch & not to mention got sauce everywhere. If you have a craving for Jersey Mike’s I suggest going to Subway. Same product for about half the price. Now, it you want a good sub, got to Firehouse Subs or Mr. Goodcents.

It was good, but expensive. I got the standard Italian but expected more for $ 12. It was almost a foot long, not quite though. Your better off going to a small business than this chain!

I dont understand what makes this place so highly rated. The interior is run down. The employees act immature and call you «dude». Seriously? The sandwiches are on par with Subway. This place is just your average sandwich shop and they dont do a good job at it either.

Let me preface this with, I love Jersey Mike’s. It is hands down my favorite sub place. This place is great the staff is friendly and they do a great job. Everything always tastes fresh and the chili relish is addicting. It’s a little on the pricey side a giant and two regular combos usually comes out to $ 19 and some change, but it is worth it. The only thing that sucks about this location is the parking it’s not the best but definitely not a deal breaker.

Looking for a place that has good subs this is it. I have eaten the combo and the philly cheese steak both are excellent. Bread is fresh and prices are good too. They have text special combo meals.

We LOVE Jersey Mike’s, but this location smells SO horribly of sewage inside, that I will never go to this one again. Even my 3 and 6 yr olds couldn’t stand it. We had to eat on the patio, but every time the door opened, the stench came outside. Friends met us here and they said the same thing. I could taste the nastiness in my sandwich. It was the grossest thing I’ve ever had. I’ve been to at least 6 different Jersey Mike’s and never had this experience anywhere but here.

Yummy is all I can say! Great turkey! Very filling. My new favorite. Fresh neat and at great cost

Went by today for the first time. First thing I noticed when I walked through the door was a nasty odor. Kind of smelled like sewage back up and I felt like I wanted to vomit. The folks there were friendly, the gal that made my sandwich was nice and made up my order pretty quick. They did ask me if I wanted my sandwich Mike’s way and being my first time here I had no idea what they were talking about so, I felt rush to give them my order… first I needed to find out what they meant by Mike’s way. I ordered a regular size which equal in size to one and a half of a Subway sandwich only slightly wider. The bread (white bread) was tasty but a bit tough and chewy. Nothing to write home about though. PS you folks need to clean the nasty stench.

I signed up for the text specials and was in the area and thought I would finally stop in here with my 8yr old for lunch. First frustration came when the kids meal had 3 sandwich options, one being salami. Maybe it’s just me, but that seems like a strange choice for kids. Well my son didn’t like any of the 3 choices and since you can’t substitute I ended up getting him a 6 in meatball sub. because if course this sandwich didn’t have a «mini» option. I picked the roast beef and provolone or #6. With the choice of mini, 6 in or giant I knew I was hungrier than a 6 in but there’s no 12 inch option so I went with the 15 in giant. I thought when I said #6 I was ordering a combo, but as I saw later on my receipt that was NOT the case. And frankly I wouldn’t have even posted a 1 star review if it wasn’t for what I found on my receipt.
So as we are sitting there and i’m no longer starving and can focus again I take a look at my receipt. HOLY CANOLIS!!! a lunch for 2, well 1 and ½ (he’s a small 8 yr old) at a sub shop came to $ 31.55!!!
Yeah I know… I should have paid more attention but I WAS SOOOO HUNGRY.
So the break down is giant #6 12.45
regular meatball 7.50
reg COMBO 2.19
reg combo 2.19
YEAH…12.45 & 7.50 was just the sandwiches!!!
Boy I’m feeling really stupid about now… but it gets better…
after my 24.33
and 1.96 tx
it says ADDED TIPS!!! 5.26 THIS IS WHY I EVEN BOTHERED TO POST THIS.
When I brought it to the cashiers attention she said «oh you must have push the button.»
UMMMM NO WAY IN HALIBUT did I accidentally tip 5.26! Than when the other employee came up and asked what was wrong she replied «it’s adding tips again.» I NEVER look at my reciept… guess I’m too trusting. But I’m glad I did that day. And I can’t help but wonder how many people they do this to and it never gets noticed.

Great Food — Great Service — every time I come here the employees are fantastic– they always get my order correct and the food is FRESH. It is a good old fashion «SUB SANDWICH» — Employes are very helpful too–

EXCELLENT Subs, and great staff. The #13 Italian is a great sandwich with REAL meat and REAL cheese. After you’ve tried this place, you wont waste your money at that other sub chain again. The staff have clean, neat uniforms and a friendly attitude. You can’t beat Jersey Mike’s, especially this location !!

Great place. The number 13 is the best sandwich anywhere. The sugar cookies, when not overcooked, are fantastic. Nice staff and good service.

I’ve been here once. I received a few coupons in the mail so I decided to check it out. The service was good and the sandwiches were pretty tasty. The prices were average as well. I haven’t been back since, but if I was in the area and craving subs I’d stop in.

Great place! Watch them slice the meat and cheese for your sandwich then load it up the way you want. If you like a little zing, add some CPR (chili pepper relish) to your sandwich. Delicious! I love their cold sub’s, but I have tried one of their cheese steak a which was ok. I literally salivate just thinking about their original with the CPR. Great sandwiches, friendly staff, what more could you ask for?

I’ve been to jersey mikes all over the country and have always been disappointed. But this one in particular has a lot of heart.
The first time I came for lunch, the restaurant was relatively new and there was the owner (I’m guessing) in a booth struggling over finances and buying inventory. But then he got off the phone with someone and relaxed, taking a deep breath. With a big smile, he turned to me and said «thing are really looking up»
I have a tendency to mask all these chains as objects and often forget about the people. I like to imagine that this man set a goal and kept working to achieve it.
I’m here for my third time at this location and am always struck by the kindness of the staff. They really care about their customers and know many of them by name – Not something I would expect from a normal chain.
TL; DR: great subs, and even greater staff