Safe Auto Glass

This company is completely sketchy. Their sales rep was poorly dressed and groomed. Spoke very unprofessionally and makes promises the company does not plan to keep.
All they do is file an insurance claim for you (which takes 15 mins, do it yourself), set up a loose schedule and disappear.
I was promised a free tint strip to go on my new glass and the rep even marked it down on the work order.
When the tech arrived to install the new windshield he didn’t have the tint strip and his work order showed no tint strip. I showed him the one the rep left with me and said he was never told I would get one. He then gave me the manager Jose’s, number and told him to call and schedule another appointment for someone else to put the tint on. I called and he never picked up or returned my call.
I called the Mesa office and explained the situation to the receptionist. She then said she would get ahold of a tech and have him contact me and set up a schedule. I never received a call from the tech.
When I called back the next day, she said he tech had spoken with me and set up an appointment, which was a lie. She then said she would call him again and then call me back. Again, I never received a phone call from either. I’ve repeated this several times and now they want to send me a $ 15 check so they don’t have to put the strip on my windshield.
Very poor business and integrity with this company. Be weary

I’ve gotten my windshield replaced from this company before and didn’t have any problems, until this last time. I got a call from the same girl who I spoke to the previous time I had it replaced and was promised $ 50 cash bonus. We set up the install, and after the glass was installed I asked the replacer for the money. He said they don’t carry cash and I had to get it from corporate. I called numerous times trying to get it. The girl I set up the deal with quit because she said this company is screwing people over by promising cash and never giving it out but she told me that they took the cash out of her check. So I call the managers number that was on my statement. I call her and she tells me that she will «look into it and get back to me.» I called her after a couple weeks of never hearing from her and she finally answers and tells me she quit for the same reasoning as the sales representative. She gave me a guys number by the name of Gary. I call him and he gives me the same run around about having to look it up and he’ll get back to me but also says I was just in time cause that was the last week of the 50 cash promotion. He then tells me that they must of had the wrong address and gets my new one. Even if they had the wrong address, the mail would get forwarded to my new place. After another couple weeks of no check showing up I called him. He finally gives me an answer, telling me that they never took money out of that girls check and that both of those employees are liars. This entire process took 2 months. And I am now having problems with my windshield not being properly sealed and leaking. Note to self, only deal with companies that your car insurance company backs. To sum up this lengthy statement, don’t use this company. They seem to not have their shit together.

I“ve have written several reviews with nothing but positive feedback. But In this encounter with this company I cannot. My wife received a «cold call «from this company about six weeks ago. At this particular time we had just had a rock hit my windshield on my convertible. They attempted to get our business which I totally understand BUT here is where I believe they weren’t UPFRONT with the IMPORTANT Details … My wife informed them we did business with another glass company that did great work and also gave a INSTANT 100 Bill after the job was done at our home. This SALESMAN Who I“m sure works on COMMISSION told my wife that their promotion was much better … It was NOT !!! First of all we never received NOTHING for over one month so my wife called up and was given a address on the web so she went and checked it out … There were all these FEE“S to sign up for hotels and food discounts … NO THANK YOU … PASS !!! These Little Details Were NEVER disclosed to my wife. So I called and called and called … Over SIX Times and the manager who I can’t remember his name kept making EXCUSES that his employees never gave him the messages etc etc etc … Also when you TRY calling this number listed and you are given another number to call … After all the time and aggravation and lack of details of their so called «DEAL «I believe he could have made it «RIGHT «by honoring the SAME Deal that we received from our other company … He just offered me more coupons with FEE“S or Finally a 100 dollars off my NEXT Windshield … NO THANK YOU !!! I as should you TAKE MY BUSINESS ELSEWHERE !!!