FastMed Urgent Care

Horrible experience. If I could give 0 stars I would. I wouldn’t come back here if I was dying. Paid $ 75 to be seen. I went in because I thought I was having heart problems due to a panic attack. Instead of being treated with compassion, I got treated like a drug addict that was med seeking. The PA that saw me wouldn’t even listen to what I was trying to say. He kept cutting me off and interrupting me. Then on top of that, I heard the staff at the desk making jokes about my condition, that I won’t describe due to profane language. Then he comes back in the room hands me a prescription for Valuim and tells me to have a «good day». Never filled the script. Paid another $ 75 and went to a different Dr., who now has me on high blood pressure medication because this whole time all I had was stress induced high blood pressure. They need to learn how to treat patients, not just how to bill for them…

This location is awesome! I have been going to this FastMed Urgent Care for months now, and I won’t go anywhere else. The staff are extremely kind, helpful and knowledgeable. The doctors don’t waste any time and get things done as quickly as possible. I will continue to go here, bring my family here, and refer my friends and others to this location.

Went in on Friday 9÷4÷15 about 8pm because of chest tightness, coughing, and fever of 103. The person at the front desk was very nice. She asked. Multiple times if I wanted water, but I had brought some with me. She took my insurance info and gave me paperwork to fill out.
Turned. In paperwork and did co-​pay for insurance. 5 minutes later I was being seen by nurse for vitals after that moved to room to wait for doctor. About 5 minutes later Nathan came to see me. Suggested X-​Rays which were done onsite. Also gave me ibuprofen for my fever.
After that diagnosed with pneumonia. I was given prescriptions to get filled.
Overall very good experience. Would recommend this facility.

Never again. Came in to be have my knee checked. Wait wasn’t long but the provider just moved my leg a bit and took X-​rays. Told me to take aspirin and that was it. I’ve been taking aspirin and it doesn’t help. So basically wasted 2 hours of my time for nothing.
If that’s how they treat patients no wonder they were empty

The worst visit I’ve ever had to a medical facility. I reviewed their notes on me as to what I had supposedly said when I came in for an emergency visit. The notes consisted of; Patient describes the severity of pain as moderate. Patient comes in requesting narcotic pain medication– Neither of these things were the case– I was given something that did help, but the treatment was extraordinarily bad. What do they get out of offending patients? What benefit is there to misreporting what a patient says???
There was no one in there. It was empty aside from two girls behind the counter and a medical assistant who was rude and sassy. No one was there for a reason.

Worst service ever !!! The staff at the front desk are rude and disorganized! Not only did I spend a too much — I wasted my entire day at this clinic waiting to be seen– for nothing !!! NEXT TIME GO TO A WALK IN CVS clinic!!!
Note to management: might want to hire some friendlier staff !!!

Don’t even waste your time going there!!! I fell a few days ago and hurt both my knees really bad to were it is difficult for me to stand from a sitting position and trying to rise up from a kneeling or squatting position is impossible without assistance from someone and excruciating pain. And all I was told was I needed to lose weight and take ibuprofen and Tylenol which I had been doing since the injury happened !! So «Dr. Tom» didn’t even do a proper exam on me he just told me to straighten out both my legs and didn’t even touch my knee my leg nothing he told me that it just must be arthritis since I didn’t injure myself but I guess falling onto the hard tile floor with both of your knees is not considering injuring yourself and he says this because I was in there once before with pain in my left knee which turned out to be a torn meniscus and arthritis I never had an issue with my right knee ever until I fell onto it the other day so it just would have been nice to get a proper exam done to where he would actually touch my knees and also xrays but I guess he’s that damn good that he can just look at a straightened out legs and diagnose your issue right then and there so just beware I will never go there again or bring my family or friend’s there again. When I do go to an Ortho Dr. and they find more then what he had said I will be contacting their corporate and also the media

I understand it is flu season Doctor… Perhaps more staff, and better prepared staff might be the answer. Or a name change to «As Fast As We Can Med».

Thanks for nothing. This will be the last time I will ever be going here! I previously visited this location because I was experiencing swollen glands. They touched my neck looked inside and called it an infection, and to buy some over the counter meds. So that’s what I did, come the NEXT MORNING I had to go back because i was in so much pain I could hardly breath they finally gave me a strep test. GUESS WHAT I HAD EVERYONE? THAT’S RIGHT STREP! Why couldn’t they have done that the day before? Why did I have to pay twice? This place sucks don’t go!

Actually I did hear from Jason A. Williams Eastern Region Founder and CEO apologizing but nothing about addressing the shortcomings of the staff, nor any word from the actual facility itself.