Fast Fix Jewelry and Watch Repairs

Their prices are outrageous and their customer service is horrible. Not to mention that they don’t even have a simple earring hook in stock. They wanted to charge me $ 30.00 to simply sodder a post onto the back of my earring. That is an absolutely overpriced cost for something that would take them all of about 30 seconds. Save your money people and go somewhere a lot less expensive and more customer service oriented.

I took two necklaces in for repair– simple. One was ok. The other a very nice gold chain only needed one loop at the latch fixed. Instead the latch was replaced with a much inferior one which completely defeated the purpose of the «double» latch originally on the chain– the latch itself did not need repair. The double latch is now completely dysfunctional

Excellent and speedy job replacing a diamond in my wedding ring. They also did a protectant coat on the gold and boy does it shine. Even better, the price was great!

I was frantic when my engagement ring broke 1 week before my wedding. I had no idea what to do and who wants to get married with a broken ring? I called Fast Fix and they repaired, rhodium dipped and cleaned my ring for me in no time! The price was very reasonable and the customer service was excellent. I was so impressed and relieved! I won’t go anywhere else for my jewelry now.

Dropped my watch off to have it repaired. When I picked it up, only the wristband nad been cleaned, and the clerk said they couldn’t clean the watch itself because that might damage it… curious that they didn’t say that when I dropped it off! And only one week later, one of the pins holding the wristband and the watch together fell off and could not be replaced. This place is wretched, do not spend your money here!

I had some watches that five years ago I got batteries from here and I had warranty cards to replace the batteries if they died within five years. So of course a week before they expired two of them were dead. I actually found the warranty cards (I can’t beleive I still knew where I kept them I sound like a very organized person). I went on down and within 15 minutes they had them both replaced. They quoted 20 minutes and came in under. It was no hassle, quick, and they were very friendly. So why 4 stars and not 5? Well the batteries were close to $ 50 bucks, but 2 of the 3 did get replaced for free, so that is like $ 25 each. However, I can go downstairs in Sears and get them done for $ 14.95 so even without the warranty (they only do a 1 year replacement) this is still a better deal.

$ 20 for a Fossil watch battery and I had to come back 15-​min later. While waiting I noticed several kiosks offering watch battery replacement from $ 10.