Country Inn & Suites by Carlson-Mesa

Please note that I’m rating this hotel based on what I paid.
He front desk staff was very attentive and professional upon check-​in. In fact, they were training in a new hire and I was impressed with both the trainer and trainee.
The room assigned was very clean — including the bathroom. Conveniences included a fridge, microwave, and two coffeemakers. The beds were impeccably made and third overall experience repeated itself throughout my stay. Wifi was adequate/​respectable and complimentary. Lots of parking and you are walking distance to a ton of restaurants and bars.
Guests receive a free continental breakfast and it was respectable. Offerings included eggs, biscuits and sausage gravy, potatoes, and links.
My only complaint:
One of the coffeemakers had water sitting in it for what seems like a very long time from a prior guest and I finally emptied it my last night (I used the other one out of fear of bacteria).

I only stayed a day and I night, but it’s been great. The coffee is shit, but it provides enough caffeine to keep me awake all day. Overall it was a good stay. Thumbs up
Positive:
Breakfast until 9:30 on weekdays, 10:30 on weekends.
Cookies, candy, hot coffee, tea, and hot cocoa all day
I grabbed a random candy, and when I popped it in my mouth I was pleasantly surprised to taste licorice (my favorite flavor) I had a nice one bedroom suite with a desk and spinny chair, two tvs, pullout couch, fridge, microwave, and a coffee machine with mugs. Shower cap, shampoo, conditioner, lotion, and body bar as well as a hair dryer provided so that was nice. Tons of vending machines with tempting sweets and sodas.
Good lighting, make your own waffle machine, juice, oatmeal, cereal, French toast, sausage, egg, and a bunch of other stuff for breakfast. We we able to get a late checkout, and left at 1pm
Negative:
The free wifi was terrible, nothing loaded and i couldnt watch YouTube, pinterest, and barely browse chrome. I got in around 1 in the morning, so needless to say I was tired, and I wanted to sleep in. I was rudely awakened around 6:30 to people loudly talking outside my room. We checked out the pool and jacuzzi, but I was annoyed to find the jacuzzi completely cold and unheated. insanely loud toilet flush

The room was wonderful. Just make sure you are billed what you are quoted when you make the reservation.

I give the actual hotel room 2.5 stars and the rest of the hotel 3.5 stars.
REFER to photos for the hairs that were found on the sheets!!!
The breakfast area was decent, they had the basics, and even hard boiled eggs!
The staff were neutral, not bitchy, not friendly. the young dude at the front was rather clueless, I showed him the Unilocal deal in which there was a free upgrade, he did not honor it because he claimed that was for a different suite… Okay, how many suites do you have? Our room was $ 150 for a night and the AC unit was hidden on the side of this dark, dim lit wall and we thought there was no AC in the room, so we slept sweating like hogs! and there it was in the morning… propped up on the side of a wall that no one ever cared to look at.
We paid $ 150 for a night at a hotel with black hair on their «fresh» sheets, a disguised ac unit up against a dark wall that we never got a chance to use on a damn hot night, and toilets around the vicinity as loud as a boat blow horn!
not to mention, we had a creepy encounter with a guest there… who claims «you had a fun night last night» 0-​o Yeah dude, it was probably me bitching at how hot it was!
Won’t be back!

Country Inn & Suites Mesa was just a notch below comoared to my previous stays at Country Inns at other locations. First, this hotel is not worth what they charge upwards of $ 165 per night or even when redeeming award points for a free night at 38,000. Now grant it is peak season right now in Arizona especially with Cactus League Spring Training underway so maybe the free night redemption and rates are more reasonable during off peak season but I am not sure as I live in Phoenix full time anyway. The reason why we chose this location is because we are loyal to the Country Inn & Radisson brand hotels plus this location is only 20 minutes from the AZ Renaissance Festival the primary reason for our stay which was a plus for us because from where we live it would be an hour drive to the festival.
DISAPPOINTMENTS:
Free breakfast for our stay did not include scrambled eggs, bacon or sausage. I am old school. Instead they offered folded eggs with some salsa in it. The rest of the choices were good from make your own waffles, donuts, bread, potatoes, oatmeal, boiled eggs, juices etc plus its free. However, the eggs are powdered so why not just keep them scrambled or at least still offer them as a choice?
Our room had two queen beds and although the pillows and bedding were comfortable the mattress was too firm making it hard to get a good nights sleep.
The AC Heating unit was loud borderline ridiculous and made it very hard to relax and sleep lets just say I did not sleep well and after spending the whole day at the renaissance festival I came home to my bed and crashed.
The fitness room although adequate for a good 30 minute work out lacked a TV which made it kinda boring while riding the bike or walking the treadmill. There appeared to be a set up for a small TV but there was not one nonetheless.
POSITIVES:
Check in was quick and easy. Front desk staff were nice and Brittany called us about 20 minutes after check in to see if we needed anything and were satisfied with our room. Nice touch!
Hot coffee, tea, cookies, fruit and hard candy were available 24 hours again nice touch.
Again, fitness room was adequate for a 30 minute work out.
Free wi-​fi worked really well considering the hotel was fairly booked.
Free breakfast.
Clean property. Hot water. Ventilation fans in the bathroom!
OVERALL:
There is only a 10% chance that I would stay at this Country Inn & Suites again. But I would definitely not burn 38,000 points for a free night again nor would I pay the going rate which was up to $ 165 per night there are other hotels in the area that would have met our need to be close to the festival.

At first glance it looks like another chain with a clean well maintained landscaped and organized parking area. The lobby looks like a big family cabin. The front desk has freshly baked and covered cookies. There is wrapped candy by the fireplace, fresh Granny Smith Apples by the door. There is a coffee station by the time you reach the elevators.
My room was clean and a pretty good size. The window faced the alley with dumpsters and an area of parking for the hotel. I had two comfortable Queen beds, a modern new widescreen t.v. and bubble ceilings. The bathroom water can be very hot. The bath and face soap was good, however, the shampoo, conditioner and moisturizer was not. The front desk was quick to provide me with many bathroom amenities, however, I only needed toothpaste.
There is a complimentary breakfast with canned tropical fruit which is quite good actually. Fresh bananas, creamy oatmeal, dry cereals, yogurt, nuts, raisins, milk, 2%, tea, amazing waffles, powdered scrambled eggs, potatoes and sausage all well displayed. The coffee was fresh and not good. There are cheap looking danishes and pastries. However, the whole wheat bread was moist and satisfying.
The pool and jacuzzi area is comfortable, attractive and well maintained. There is an outdoor eating area just outside the breakfast area. Its a great area to sit back and feel the relaxing breeze and warmth of Mesa. There is an exercise room, however, there also is a free shuttle service to a local gym. This FREE gym was fantastic with all the updated modern exercise equipment.
Free working WiFi in my room. There is a business center where I was able to print my schedule for work. Their is a laundry room.
The service provided by the employees was top notch. Melanie, one of the shuttle drivers dropped me off at the local gym. She knew I had a lobby crew check-​in coming up. I was distracted exercising at the gym. She found my number from the front desk and called me to ask if I needed a pick-​up back to the hotel. It was perfect.
Overall, this is yet another 3 star hotel with 5 star service.

Good place to stay. We have stayed there every year for the last five years. (That should say it all) The people are great and very welcoming. The price is right and the location is great… access to HiWay, mall, and plenty of places to eat.

Not a bad hotel to spend a few days at. Located along a stretch of road where there seems to be every chain restaurant known to man and just as many hotels. Yes, this location is a bit older and can use an upgrade but overall is pretty nice.
Clean rooms with comfortable beds
Free breakfast each morning
Pool and hot tub
Exercise room
Free wifi in all rooms
Business office to use for free
Free use of a terrific local health club
Free cookies and candy in the lobby
On site guest laundry
New LG flat screen tv in room
Nice bathrooms with super hot water
Very friendly and helpful staff
Conveniently located and not too far from Phoenix, Scottsdale, and Gilbert. Lots of shopping close by too with malls and other department stores. Also, many bars and restaurants within walking distance. Still, the surrounding area is a bit sleepy as most places close around 9−10PM. Ho-​hum.
Book on-​line for discounts depending on length of stay, as five nights offered an 18% discount off the normal rate.

I would rate it a 3 since the staff was friendly, but the price is way too high for a building this old. Remotes for tv barely worked, must need new batteries, shower took 5 minutes for hot water. I might expect that from a $ 50/​nite hotel but not $ 100/​nite off season with room overlooking a multi-​lane road. Even the wall in shower was uneven & there was an open cut off pipe in the ceiling of shower. This place needs a real renovation to deserve those room charges.