Discount Tire Store – Merrillville, IN

In and out in less then 40 minutes. Super clean, super friendly, super helpful. Can’t go wrong with these guys. They worked out an awesome deal for my husband and I since we were getting 8 tires between our two vehicles. They’ll price match anyone too! Totally recommend these guys to anyone looking for tires.

I have purchased tires here a few times already and they always stood behind their work. I just purchased tires two weeks in a row and they match any competitors prices. They did have a long wait but it’s understandable when everyone comes in on the first snowfall to replace tires. I would definitely come back again for the prices but especially for their customer service and the fact that they try to make things right with the customer. I couldn’t say enough about Kevin, Marus and Remon. They are great!!!

Have been here several times over the years and keep coming back. On different occasions I have come in with tire quotes from other places and they always match them to get the best price.
The service people are very friendly, they never try to upsell you stuff you don’t need.
I’ve spent a fair share of time waiting here, but they are always very busy, and always well staffed so I don’t think much can be done about that.
I’ll continue to come back here, they’ve always consistently beaten out all of the competition.

This was my first time using a Discount Tire store. I came in initially to get one tire replaced that had gone flat. I came in late and couldn’t wait for them to finish my car that day so I came back the next morning.
They had mentioned to me that there was an issue with another tire and I just figured I would come back another time when I had the money to get that one replaced.
When I came in the next morning, they inspected my car AGAIN and mentioned the same concerns about the other tire. I didn’t feel like they were pressuring me to get another tire because they wanted more money out of me. I felt that they were genuinely concerned for my safety. They also fixed the rim of a bent tire I had in my trunk from an accident in the winter. Every single person working there greeted me, acknowledged me, and treated every customer professionally.
Even though they were very busy both times I went in, they didn’t sacrifice good customer service.
I will definitely be coming here again for any other tire issues.
Good job, guys!

They helped us even after they closed and plugged our tire for free. wonderful work and wonderful people.

Always friendly and fast. I started going to these guys when I thought I needed new tires. When he checked them was honest and said «not yet». Of course I went to them when it was time and I have referred many since. Prices are great!

I have long preferred most any Discount Tire location over a small operation like Just Tires and especially over a car dealership. This was my first time at this specific Discount Tires location and they impressed me as expected.
We arrive about 5:45pm with a blown tire in the trunk and spare on the car. Due to a car issue the tire in question had exposed radial wire and had exploded. Their posted hours showed they closed at 6pm today and I assumed we’d need to come back. The manager assured us they would fix it today and we could wait about an hour. When a customer is more important than your closing time that shows great customer focus.
We waited about 45 minutes for the work to be completed. We had contact with four associates including the manager and everyone greeted us with a smile and were as helpful as possible.
I love a place where employees treat their customers with respect and still smile when something you’ve done has caused them to work late. They could have easily turned us away, made us wait until tomorrow, or been grumpy over the fact they had to work late because we showed up last minute. What a great experience.

Went in to get my free balancing at Discount Tire Merrillville, across from the Meijer. I had purchased all 6 tires on my bus from Discount Tire. I went to the Steak + Shake across the street + had lunch. Came back + the mgr said all done. I drove on the hiway and the vibration was no better. Back at the garage, I noticed there were no new wheel weights. I took the torque wrench to test if the wheels had been removed. All the nuts were at 150# where I had set them. Discount Tire and other shops use impact wrenches to remove + install the lugnuts and they tighten them to way more than 150#. It was obvious to me that the wheels had not even been removed.

These guys are great over here. Friendly staff, reasonable prices, and quick service. Free tire checks! Patches, valve stems, and air all FREE! You can’t beat that kind of service.

So there I am, In the middle of Merrillville Indiana shy of 8am on a Wednesday morning with a need for new tires. My father suggested checking out Discount Tire solely for the tire replacement «certificates», so I obliged his request. Back to the story, There I was balls. wrong story.
Anyway, I walk in and everyone is on the phone. The first person to get off did the whole greet and meet, and I explained my plight. I needed new tires, wasn’t sure what they carried in my size, I like bf g’s etc. The man was helpful, knowledgeable and didn’t try to upsell me, which I truly appreciate more than anything.
The estimated wait time was stated at 30 minutes, Which I didn’t believe. Previous experiences with chain tire stores have been nothing short of, «we’ll let you know «Well. 20 minutes or so later, one of the techs came in the sales floor and greeted me, stating they were training a new guy, and it might take a little longer, and he’s sorry. To which I replied, as long as the new guy isn’t breaking shit, take your time, I have no issues. 10 minutes or so later the car was done, the tech appologized again and I was on my way. The ride home was phenomenal and I couldn’t be happier.
I ended up with a better tire, for less money and for that I can’t complain.
Dear Discount Tire.
Thank you for the single most comfortable tire buying experience of my career.