Sun Alterations & Dry Cleaners

I picked up my Juicy winter Jacket from Sun Dry cleaners after dry cleaning and a minor sewing repair. I put it on and found that the zipper pull which was a letter «J» encrusted with crystals had been replaced with a very cheap zipper pull. I went to the dry cleaner on 11÷14÷15 with the jacket and spoke to the owner, who identified himself as Andy and his seamstress, Judy. They both denied any wrongdoing indicating they had a camera in the store that could prove it. I told them I would be back to see this footage of me dropping the jacket off. Of course, I had nothing to hide! The dry cleaning is done off premises and Andy would not release where this other location is. Two close friends have told me to stay away from this dry cleaner indicating that they overcharged and their work was shoddy to say the least. I wish I had listened. The owner accused me of changing the zipper pull for my own gain which lead me to believe this man is accusing me of something he was doing. This thought never crossed my mind. I thought the zipper pull most probably had been damaged not «stolen» and I now believe he most likely is possibly selling knock offs on the side and in fact took this Juicy zipper pull on purpose for his own use. Crazy right? Stay away, far away. This owner is very rude, and so quick with offensive accusations. I intend to pursue this further as I am so angry that a business would be so quick to accuse me of doing something so ridiculous to my own jacket. Very very shady. Andy or his co-​workers are doing more than dry cleaning at this place of business!