Nothing Bundt Cakes

The worst in customer service I wont be back!!!

I have been in countless times for various occasions and have ordered every size in just about every flavor… All delicious. I like the bundtinis the best though. A perfect little treat and SO yummy. I have always had fabulous customer service, the ladies in there are so sweet and helpful. Love it here!

Waiting for store to open in the morning .
Store owner opens door. No hello or welcome to our store. I purchased a small bundt cake only because was a Birthday gift. Otherwise would have walked.

I am a small business owner and send a lot of thank you gifts to my vendors. My husband and I came into the store on 03÷31÷16 at 4:30 to buy 3 bundt cakes for delivery and some bundtletts for our family as a treat which would have been a $ 200.00 order. I was requesting 2 bundt cakes be delivered to a few banks that were located within 3 miles of this business. I was told that they could deliver each cake for $ 13.00 delivery charge (which is pretty steep). I asked if they could deliver by tomorrow (Friday) and the girl in the front had to check with the owner. She came back and said it was going to be a $ 30.00 charge for each because it was short notice. The bundt cakes I was purchasing were $ 39.50. How can a business justify a $ 30.00 delivery charge for going no more than 3 miles for a delivery? I have been buying these cakes for years in another city and when I heard one was opening in Boise I was really excited, now I am so disappointed.

GREAT cakes (I was an employee at a different location, no relationship to this store) but disappointing customer service. Wanted to get a delivery for my grandmother’s birthday, and was willing to scrape together the already-​steep delivery fee. Her zip code was not listed, but she is located closer to their store than many of the $ 15 delivery zip codes, so I assumed it would be $ 15. When I called in to place the order, I was informed it would be $ 20. I explained that I was working with a very tight budget and asked if there was any flexibility with this policy, as she is in fact closer to the store than many of their other $ 15 deliveries. In spite of this, I was given the runaround by the manager as well as the owner. I understand the policy when it makes sense, but when it makes or breaks an order, I was disappointed they chose to break it. That wouldn’t have flown back in my day… our owner read me the riot act for not accepting an expired coupon! I took my business elsewhere.

Amazing little Bundt Cake shop! I was warmly greeted and the lovely counter person graciously help me pick out my sister’s 60^th birthday cake. One of a kind bundt cakes reasonably priced and Delicious.

So happy there is a store in Boise area, practically lived off of nothing bundt cakes in SoCal!!! Customer service is amazing, so helpful and accommodating. Since I don’t bake this is ALWAYS my go to when I am responsible for dessert. You haven’t lived until you have had one these cakes!

I’ve been really torn about whether or not to write this review. The carrot cake I got was amazing, but the customer service was terrible. I’ve been really excited to try this place and my sister-​in-​law has one where she lives and loves it. My husband and I went in and were greeted by a pretty little display case filled with bundt cakes. My husband asked the lady there if any of them were all natural. First of all the lady didn’t really seem like she knew what that meant and said, «Oh yes. Like for example the carrot cake has carrots and pineapple.» There was another lady in there, who was identified to us proudly by the first lady as the owner of the shop. The owner asked what we meant by all natural. She was really defensive almost from the beginning, even though we had asked the question nicely. As consumers we have the right to know what we are eating. So I said, «No artifical colors or flavors.» She told us the red velvet had food coloring in it (duh!), but none of the others did. Then she asked what were artificial flavors. I said I didn’t know, because the labels always say «artificial flavor» with no details of what that actually is. She looked really confused. So my husband said, «You know, like if you buy a cake at the grocery store and look at the label it often will say ‘artificial flavor.’ She got huffier and snootier and with her nose in the air said, «Oh, I would never buy a cake like that.» Then when I looked closer at the mini bundt cakes I saw every single one of them, except the carrot cake, said «Natural and artificial flavors.» !!! I said this out loud, with the owner standing right there, and when I looked up she had conveniently disappeared into the back! Vanished! A couple minutes later she sent someone else out to help us and we never saw her again! Now, I know many foods have artifical flavors. But I choose not to consume them so I have a right to know. I thought it so strange that the OWNER of the place didn’t know what was in her own product, even though she proudly told us the cakes are made on site. Also, why was she so rude and defensive? It’s not like we were accusing her of something. We were just asking a simple question. Also, the other lady didn’t know what was in the cakes either. Very strange. I KNOW we are not the only people in Boise who care about this sort of thing, and we won’t be the last customers to ask that question. All the people at the shop should be more educated about their own product. The only reason I’m even giving 2 stars is because the carrot cake was pretty amazing. I don’t know if I’ll go back though because the owner is beyond rude.

The cakes are consistently delicious.
Employees are friendly and helpful.

I received a tower of small cakes as a thank you gift. They were so fresh, delicious & beautifully wrapped that I will keep these in mind the next time I need a nice gift for someone.

Went in to order a cake. It was 5:45 pm and posted store hours are till 6.
Was initially ignored by 2 young employees
Another person, presumably the manager cam up from the back and I asked if I could order. Bid was rudely told for another few minutes.
Really bad customer service which guaranteed that I won’t return.
Manager please keep in mind the spending money in your store is not a privilege. You should appreciate customers

The customer service was lacking. I ordered a cake for delivery and was told I’d have it at a specific time then later was told that there’s no guarantee. The lady I spoke to was not pleasant but the cake was delicious.

I hesitate to write this review. The reason is because I only had 1 thing here so far. I think it is only fair that I try several things before I can really rate any place.
I decided to go ahead and give it a rating. Just please keep in mind that I just had the one thing and on one occasion.
Every place has its ups and downs. Every place has things that it excels at and things that are just ok.
I had a small chocolate bunt cake. I found it to be dry and not very tasty. The icing on the top was very overpoweringly sweet.
I would not try this one again, but I will come back to try others, When I do, I will be able to give this place more of a full review.
I have returned here and bought another chocolate (I just had to give it another chance) and a lemon, which is my wife’s favorite flavor.
The chocolate was again dry, so I think my now I can give this a good evaluation of… NOT. I highly do not recommend the chocolate. Its just plain not very good. In fact, if I had not known it was supposed to be chocolate, I would not have known it was chocolate if that made sense.
I have never before had a lemon cake. Its just not a favor that does it for me. In this case though, the lemon bundt cake here is good. It was… well, in my wife’s vernacular, a foodgasm. I hope I can say that. :)
Based on this, I had to upgrade my rating from «Not a Fan», to «OK». I wanted to give this place even more stars, but one good cake out of two is not a very good ratio. I may go back here again and try more flavors on their cakes. My bottom line here is that the jury is still out on this place.
I dont have enough data yet to give Nothing Bundt Cakes a thumbs up or down.

Pricey little round cakes of happiness. My favorite is lemon. So fresh. I grab a fork and call it my afternoon snack. Yummy.

I have been waiting for this franchise to come to Idaho. I ordered 7 bundtlets and 1 large bundt cake to give away as gifts to co-​workers. The cakes were decorated and ready go within a short amount of time. The recipients of the cakes were pleasantly surprised!
Great job!

Some may think a 900^th review (as this one is) might need to be more whoop-​de-​doo than for outpost of a franchise operation that specializes in bundt cakes of all sizes. But some may feel differently when I say if you are among the first 50 people in line here tomorrow (Saturday December 6) you will receive a certificate for one free bundlete cake a month for the next year. How cool is that! Now you know if you want to go. This the season… Ho-​Ho-​Ho!
This ‘Nothing Bundt Cakes’ location is the first in SW Idaho, is right next to Bed Bath and Beyond in Meridian and has been open just a couple of weeks. Based on our first visit in my hubby and I are fans of the sparkling space, the friendly people, the free sample to try and the cakes that come in sizes from little mini’s called Bundtinis ($ 18/​dozen and a swell gift alternative to that box of chocolates) to little Bundlets ($ 3.99 to serve one or two) to 8 to 10 inch Bundt cakes starting at under $ 20 and feeding 8 — 20.
All cakes come iced with a yummy powdered sugar, cream cheese and real butter made buttercream in generous amount of striping on the cake. (This also helps define single slices for those inclined to that measurement.) Those who prefer their cakes with less icing might like to know you can order them lightly frosted as option by asking to have the frosting «drizzle».
There are nine regular flavors and one seasonal option (this month it is gingerbread cake). We’ve tried the chocolate — chocolate chip and the lemon cakes so far and both were very good. Light texture, moist, perfectly baked, flavor filled and just sweet enough. Pecan praline, red velvet, marble, carrot, white chocolate, cinammon swirl and white chocolate raspberry will call out «eat me, eat me» on another day.
The only thing that’s missing is a good coffee place next door.
THIS N THAT:
1) PARKING: In the big lot.
2) HOURS: Mon — Sat 9a-​6p
3) ACCESSIBILITY: Level in and throughout.
4) GLUTEN FREE: Option or options available in some flavor or flavors.
5) GIFT WRAPPING: They have gift wrap options for the Bundlets in single size or in towers of two or three single sizes. Cute and only a couple of bucks to have it done.