Ron Smith Buick GMC

I feel like GMC has gone down the toilet. I grew up driving thier vehicles, but with the poor service and teally bad commercials. I am sad to say, I will never go back. Go get a import!

Just bought my 2015 Chev Tahoe and I absolutely love it and the service I received. Purchase was handled quickly and John Crane went out of his way to be sure I was happy!

My husband and I stopped here at the end of a long, disappointing day of looking for a pretty specific Chevy Silverado 2500HD. I honestly thought we’d go home still disappointed. We were approached promptly (but not aggressively) by a nice salesman named Jimmy. He was very helpful and informative. We were able to get great financing terms and drove off with an awesome truck within 2 hours! I highly recommend them!

On arrival I was asked to come inside and fill out a credit application before I can look at cars. So when does anyone have to fill out a credit application to look at cars. I told the saleman that I was not going to fill it out at this time. That I wanted to look at cars. Then he said fine and walked away didn’t even bother to help me look at any vehicles. I had to go inside to ask someone if they can help me. Finally your typical fat saleman approach me. Looked like he just finished eating a hot dog had ketchup dripped down his shirt very unprofessional if you ask me. As he walked up he wiped his mouth with his hand they reached out for a hand shake. At that point I walked away. So finally the Manager walked out John serpa. Now that guy couldn’t have been any more rude. He was pre qualifying out side didn’t even bother to ask me what I was looking for that man was so rude and disrespectful to me and my wife. One word of advice treat everyone as if they can buy and listen to their needs and wants. I mean isn’t that what a good sales person. Should do? I would not recommend this place to my friends or family I would not wish them the experience

UNPROFESSIONAL… Very disappointing. I purchased two automobiles from this dealership and had a very pleasant experience. I drive 100 miles round trip today after talking with the used car manager, regarding a car I had been down to see before. I get down there and they try to put me in a car that they just told me was serviced and ready to go, I get on the freeway and it won’t shift. I then go back and try to deal on another car, and get nothing but a run around. I called and spoke with the used car manager regarding my complaint and he assured me he would handle it and get right back to me, that was over 4 hours ago. Needless to say, I will not ever go back. And I do not recommend them to anybody. There is quite a bit more to this story but I don’t want to go on and on.

I just picked up my truck for the second time this week, trying to figure out what I wanted to do. I needed expensive repairs done. The guys at Ron Smith were very accommodating. As a woman I was concerned about «getting taken» by auto service mechanics. They showed me what was wrong, put my mind at ease that I made the right decision in my repairs. Once again I probably could have gotten it done a little cheaper at a private shop. But wanted the genuine GM parts and warranty. I’m a satisfied customer and feel I got the quality work I paid for. Thank you!

Took my truck to Ron Smith for auto body work and they did a great job! Truck was ready a day early and looked good as new

Very disappointed with the sales person. Made an offer on a used car that said «make an offer» in the windshield. The salesman just laughed at us. The offer was slightly lower than the price of the same car, different color at another dealership. I have never been treated like that at any other dealership, new or used. You may be better served going to a different lot, at least for a used car. But I won’t be going back even for a new car.

This place is a scam ! I took my car there to get serviced and I always left with a new problem. Charged me a thousand dollars for a part I didn’t need. They miss diagnosed my car several times. They keep telling me there going to fix it and now they are avoiding me. They took my money and I didn’t get my service. Very bad place, Tim, Bob and the customer service manager are scammers. I honestly would never recommend this place. BE VERY CAREFUL !

Went to Ron smith for an oil change and received terrific service. Everyone was very friendly and the oil change was quick. They even washed my truck.

Just bought a new used car from Ron Smith BuickPontiacGMC listened to what I wanted. They showed me my options. I found a car I liked but I wanted a nicer interior. They had two –I bought one of them. Love my new car-​the price was fair and I was treated with respect.