Paul W Smith, OD

The wife and I went here the other day on a whim. We finally were able to get her eye insurance and needed both contacts and glasses. Every single person was amazing the entire time. From the nice front desk woman who helped us make the appointment, to the techs as well as Dr. Smith himself. We were treated extremely well from booking the appointment, appointmentto the Dr. helping us understand different contact options, and the nice young lady at the end with helping my wife pick out a pair of glasses. We will definitely be recommending this office to anyone that asks. Again nothing but positive through the whole experience. Thank you guys for all the help.

This was one of the BEST if not THE best eye exam I’ve ever had. Dr. Paul and his staff are professional, welcoming and very knowledgeable of their products. I’m so glad I drove 2 hours just so Dr. Paul Smith with his expertise and awesome patient attention was able to help me with my headaches and new perception. I love my new bling (glasses). The staff were very good at letting us know what frames look good on our face. My 5 year old was also seen and the patience and experience with children was amazing. We left happy and excited for our new glasses.
I highly recommend Dr. Paul Smith, eyes are not something to be taken lightly and the man knows what he’s doing.

I was a patient for quite a few years and finally had to leave for another doctor. I couldn’t stand the rude staff anymore. I wonder if it was really their fault because they didn’t seem to be treated very well. It always felt a little oppressive. They messed up orders and insurance billing, and even normal money exchanges. They were constantly trying to upsale me on everything. More than once, they tried to charge me for glass features that I specifically had said no to. I shouldn’t feel like I am going to a used car dealership when I’m getting my eyes checked and new glasses. The Dr. was constantly trying to get me to pay an extra amount for this optiscan thing. He told me that it was so superior to the old way of doing exams. I looked it up and found studies that said the exact opposite. He even made us sign a paper saying that we understood that the service was inferior because we didn’t want to pay the extra money for the scan. What?! Really?! Now we have a doctor at Gateway optometry that is really passionate about eyesight and not making more money to pay for the new office!

Great eye doctor. Friendly and helpful. Doesn’t treat you like just another patient. He’ll take the time to listen to you and your concerns and answer all your questions.
Has a decent selection of glasses frames.
Office and assistance staff are friendly and helpful.