Grossman Randy MD & Associates

I am hesitant to post a bad review because I am aware of the consequences for a business for one person’s bad experience, but I honestly left this office very upset. First of all, the office staff is great! All the ladies are very friendly and helpful. However, I did not have a great experience after 5 visits. He appears to be consistently overbooked which doesn’t leave him much time to thoroughly explain what’s going on.
On my second visit, I had to ask him for the results of a test done at my first visit. He asked the assistant for the results which turned out to be «chronic». If he would not have been asked, he would have never addressed it. He prescribed a treatment for 4 weeks and then I was to come back to see if it worked. He did not explain how the treatment worked or how often I was to administer it and he left before I had a chance to ask any questions.
At my last appointment (the 4 week mark), I asked if glasses would help my issue and was told by him that they would not because at my age I would lose my glasses because they did not fit into my «body image.» Wait, what? So I asked him to suppose that I was a responsible adult and I wouldn’t lose them. He then told me that they wouldn’t work because I wouldn’t wear them. Keep in mind that I have no history with this doctor for him to assume such things about me personally. And honestly even if I do lose them, ultimately why does that matter to him? I would just have to pay for more… or just forget about them altogether because I wasn’t wearing anyway.
As he was abruptly leaving the room, I let him know that I had a question. He returned to the room and allowed me to ask my question. At this point, I am confused because I don’t know if I’m supposed to come back again because he hasn’t mentioned anything about the 4 week treatment. He looked at me and said that it didn’t work. I asked how he knew and he said because I told the assistant that nothing changed. I attempted to explain that the «chronic» condition I had felt normal to me so I wasn’t exactly sure what I should have been looking for. I honestly thought they would just run the same test from the first visit to actually have numerical evidence as to whether or not it was working, not solely based on my word. NOPE! I asked him if I should continue the treatment and he condescendingly said, «I can see you’re a person who likes to do things that don’t work.» I explained to him that I was just trying to see if there was anything I could do because I didn’t understand where we were after 5 visits. I am upset that I continued to go back, but I was hoping for some answers or at least an explanation.
Again, I want to reiterate this is just my personal experience. His office was always full so I don’t believe he’s treating everyone the way he treated me. I would just advise that if you are a person who asks questions or would like to understand what is going on, then I would not come here. I definitely will not be going back. The sad part is I don’t even live in the area, but I heard he was really good so I drove quite a long way for my visits.

He performed surgery on both of my eyes and it couldn’t have gone any better. Although he seems almost overly confident, that is probably what you would want in a surgeon. It was obvious he had performed this procedure a thousand other times before me. Thanks again. If you can read this review, take my advice, he is the best in town.