Stone Systems

Would not recommend this place. Bad customer service, poor workmanship and disappointed with their professionalism in owning up to the mess-​ups. We tried to resolve our issues with them directly, but they never returned our calls. When we filed a complain with the BBB, they even failed to respond. Here are the issues:
1) During the demolition, these guys were so rough that they took a large chunk off the cabinet (approximately 5 ¼″ wide by 1″). Then when I confronted them, they ignored me until I persisted (3x), they then said that the damage was already there because they could not find the broken piece. I am positive the damage was not there before, we personally refinished these cabinets and I am aware of all details. 2) There was a chip in the Granite at the bottom right corner of the outside cabinet next to the stove. 3) There was also a minor scratch on the same slab as above. I think the scratch could be buffed out but should not be there on installation. 4) There are several gaps where the installers sealed the Granite to the wall, not a big deal, but another indication of sloppy and rushed workmanship. 5) The installers used the same size bit to drill holes for the Faucet and Soap holder, the installers were too lazy to switch to a smaller bit for the soap holder, the hole is so big that it took quite a bit of fidgeting on my part to just BARELY cover the hole with the base of the soap dispenser. The extra space from the large hole increases the chances of water getting into the cabinet area. 6) The installers also chipped the Granite when drilling the hole for the soap dispenser. The chip is near the top edge and I was able to hide it with the base of the soap dispenser. A smaller hole would make such a chip less of an issue, but with the larger hole the chip is difficult to disguise. 7) The hole for the soap dispenser was also drilled too close to the sink so the bottom of the dispenser does not tighten flush against the bottom of the counter, instead it tightens on an angle because it hits the edge of the sink. I was able to rectify this problem with a washer, it looks fine now but we do not have a waterproof seal. If the installers would have put a little more thought into what they were doing this could have been avoided.