Petvax-Bartlett

My dog told me that they treated him like royalty. He asked that we return in the future for all his medical needs.

The service here is fine — if you’re white. My husband and I are an interracial couple. He went in early this morning with our dog and cat and was the first person there at 8, and visits with the doctor do not start until 9. Two people came in after him, both to see the vet (not just for a shot or some other appt that can be handled by someone other than the vet) and both were seen before him even though one of them arrived 45 minutes after he did. Really unprofessional. Not to mention they charge an arm and a leg per doctor’s visit and there is no option of a package deal as I’ve seen with other vets. Not going to be going back here.

I, myself, avoid the doctor unless I absolutely have to go. Of course my pets are my kids so I’ll take them before myself IF necessary. The biggest issue for me is that prices are not up front and I don’t like surprises after a bunch of tests. Give me a doctor that provides a menu of typical prices for services, and I’d feel a lot more comfortable. This place does just that. They tell you up front that a visit with the doctor is $ 50 and they will consult with you on prices before running any tests. They also provide a brochure in the waiting room with a complete price list for common services including declawing, neutering, vaccinations.
I took my cat here that I just adopted from the Humane Society two months ago. He suddenly started showing signs of ringworm this morning. Even though I knew what it was, the medicated shampoo and creams I need to treat it are only available when perscribed by a veterinarian (per federal law). The waiting room was clean, staff mostly friendly (one lady seemed absolutely miserable), and they consulted with me on all prices for services/​products before moving forward. I was only in the waiting room for ~30 minutes on a Saturday afternoon. The vet was great with my shy cat, making the exam as comfortable for him as possible. My visit totaled $ 88 with services, cream, and medicated shampoo.
I’ll definitely return here for his rabies booster or other future health checks.

Excellent staff! Affordable pet care. Not usually a wait. No appointment needed. I’m usually in and out within an hour. Only had to see the doctor once and he was great. Staff is always able to answer any questions I have. They seem to love their jobs and are great with your furry family members!

I would give zero stars if I could. I brought two of my pets in thinking I was being a good mommy and getting their exams. They never even took their weight, no blood, urine tests or anything. I even asked about some abnormalities and the vet assured me it was nothing. I was ready to have a biopsy, they said not to worry. A few months later I took both pets to another vet and found that the spots I had been concerned with were cancerous and had them removed immediately. My other cat wasn’t so lucky, it turned out he had cancer as well, in his throat, and died a few months later after I spent a few thousand dollars on surgery at another vet, not to mention the trauma my baby went through for weeks after surgery.
If Pet Vax had only checked his weight and simply opened his mouth to check teeth and breath it could have alerted us in time to possibly save him.
Bottom line, don’t go here for vet visits. They provide good spaying and neutering services, otherwise AVOID this place!!!