SMS Indoor Environmental Cleaning

We were very pleased with SMS. Steve came out promptly to give an estimate, and had 2 techs back the next week to do the mold remediation. The week after we received our certificate and were extremely pleased with the service we had done. I would highly recommend SMS for anyone looking for mold remediation
M. Upton MA

Let this be a warning to all– bad contractors will haunt you years after they’ve left your house!
My review has been confused by SMS with ANOTHER dissatisfied customer! The cost of the job was never disputed, and certainly not based on an accelerated completion of scope.
I did dispose of their trash which they left.
I did clean the water out of my basement from the guy who left my hose running all day,.
I did get harassing emails when I didn’t pay the moment they left. (Invoice recd weds 5÷30÷12, harassment began 3^rd business day following, monday, ⁶⁄₄) full payment was sent ⁶⁄₆ (1 week after invoicing, in spite of SMS not returning to clean up after themselves.)
The job did take longer than the 1 – 2 days quoted, not shorter, actually. It may have been a 1 – 2 day job, if they showed up on time and did the correct scope. The issue was the workmanship, cleanliness, and completion of what was done. I’ve saved the unprofessional email thread in its entirety, and it doesn’t lie.
If you demand contractors who say what they’ll do and do what they say, steer clear of SMS. You deserve better.