FedEx Office Print & Ship Center

My experience here was quite different. While this is a small branch and could use more computer stations (this was the first time I’ve ever waited in line for the computer at FedEx), I was able to get what I needed after a short wait.
The worker, Jarius, was friendly even though he was busy helping customers the entire time I was there.
Not the best FedEx experience I’ve ever had, but certainly didn’t have the awful experience that many mentioned.

I agree with everybody else — I used this Fedex Office for printing. Parking was inconvenient, staff was totally unhelpful, facilities and equipment is VERY limited and it seemed to be more expensive than other Fedex Office locations. I’ll drive to Falls Church or Tysons in the future.

Today: I was in the neighborhood and needed to ship a package and the USPS office next door had a long line.
Problems:
— No place to park. Seriously, don’t even bother driving here.
— I was one of two customers there and the employee working was oblivious I was there and spent 5+ minutes flirting with a female customer
— When I asked him a question, he acted like I was a nuisance, didn’t answer my question, and then turned to the female and started talking again.
I’m a rather tolerant person, but it didn’t seem like this guy wanted my business. So back to USPS I went. What a really strange and disappointing experience.
AVOID

I had a terrible experience last week when I went in to ship a package. There was a extremely rude person leaning up against the self service desk blocking access to the envelopes and boxes. I said hello and excuse me and she just stared at me and did not acknowledge me at all. I left and returned at the end of the day with my own box. Now the same rude woman was behind the counter. When I saw her earlier I thought it was just a vagrant hanging out but she actually worked there! Again no greeting or acknowledgment that I existed. At least she was not singling me out because everyone who walked in got the same rude treatment. Getting her to assist me in determining the different shipping rates and options was not easy. In addition there was a sleazy character who did not look like an employee waiting for her to finish with me so they could lock up. It amazes me that these people are representing FedEx…

I came in to make some copies and the guy was in the back room at his computer and never came over to help. When the printer ran out of paper, I went to the counter and I said «excuse me sir.» Ignored. Okay, maybe he didn’t hear me the first time but I’m pretty sure he did, «excuse me sir» again. Nadda. Okay, asked my bf to say something, he said «excuse me» ahh… finally third time you want to come help me yessssss. I told him it’s out of paper, he took out paper from another tray and put it in the tray without paper. Went back to his computer in the back. Um ok. Then it got busy suddenly and customers were coming in one after the other for assistance and he was slow to help. One woman needed a package taken out of her car, then another guy needed packing supplies, two more people needed to send packages, and then a woman walked in set her things on the counter to organize and the guy says, «hey don’t put your stuff on the scale!» and then goes back to slowly helping customers with an ongoing attitude.
I totally agree with the other reviews but the guy who works here seems to really hate his life and it shows in the way he speaks to customers. If you’re going to be rude, a job that requires interaction with customers and requires some level of customer service, you should find another job.

i’m not sure why they cop an attitude here at fedex but they do. i asked for some of the clear plastic shipping sleeves because i was out and i ship a lot here. the guys response was «you really should order them online».
he had a stack right in front of him. there must be a good reason to inconvenience a customer that wants to use your services but i’m not sure what that would be? maybe it’s some union issue?

I went into this store over the weekend about 5 minutes prior to closing. The «gentleman» that was working stated that if I wasn’t finished by 5pm (as I had paperwork to fill out) that my package would not be sent. Mind you I didn’t ask — he just offered up the information. Okay, fair enough. I then realized that I didn’t have my FedEx account number handy. I asked the gentleman if he had the ability to look it up for me. He said, «No, you need to call 1−800-GoFedEx» (you’re thinking — what’s the big deal right? well let me just say he was rude the ENTIRE time I was there, and when another potential patron walked in to send something to a bank he told him to come back on Monday). I then proceeded to look it up on my phone as I prefer not to deal with automated phone lines. After looking up my account online I then asked the clerk how many digits the account number should be because only 6 were showing. He said 9 digits, call 1−800-GoFedEx. He was continuing to chat it up with the driver that had been there while I was filling out my paperwork (I figured if I could just get everything filled out, I could have it ship on their next business day — ha!) The clerk then proceeded to get a papercut and yelled out «BALLS!» uh — nice!!! You do realize that I’m still here right? were my thoughts…
The driver leaves at 5pm and the guy shuts the lights off. Yes, I’m still standing in the store filling out my paperwork for two of my packages. I finished my paperwork within the next minute and as I was walking out the door with packages in hand I asked what his name was. His response «I don’t have to tell you my name» So you’re refusing your name, is that what you’re saying to me? I stated. «No, I don’t have to tell you my name it’s after 5 o’clock» he replied. «Okay, fine» I then proceeded to take out my phone to take a photo of him and stated that I would be certain to send a letter to corporate at which he replies «Don’t take my phone, shit» «I mean don’t take my photo».
You can better believe I will NEVER go back there again.