NTB-National Tire & Battery

I made an appt online to have tires replaced, which they were and no problems with that transaction. Of course, I get the expected «up-​sale» phone call from the manager who advised that my brakes were shot and all 4 (pads, rotors, etc.) needed to be replaced to the tune of almost $ 600. When I told him that I was going to have the brakes looked at by my regular mechanic, the manager knocks off $ 100 for the repair and states that I won’t be able to beat that price. At that point, I felt like I was talking to a used car salesman and just told him to put the new tires on and I’d get back to him in a few days about the brakes. The manager then states that he has over 30 yrs in the business and wouldn’t tell me something needed repair if it didn’t need it. After I picked up my car, I took it to another shop on the same day and was advised that my front brakes were fine, but the rear might need some new pads — which were put on for $ 128. This is a long way of saying, «Don’t do business at this NTB.»

Service date 3÷15÷2015. I needed new battery and researched online prices and deals for MEGA-​TRON PLUS Interstate Battery. Firestone had special internet price of $ 109.99 reg $ 139.99. On my way to Firestone I stopped at NTW. NTW price for same battery $ 144.99. I showed BOB CHASTEN, service manager, Firestone quote and he matched the price. And Sunday morning its busy and was told it could take over an hour, however it took 27 minutes. Didn’t even have time to finish my coffee. Good service and good prices. I’ll go back