Minyard Sun Fresh Market

Actually I don’t see any of the problems stated. I first tried this store on Thanksgiving when all the stores were crowded, I was amazed. There is a butcher! Fresh produce! The process are comparable or less expensive than that of the other stores in the area. In fact I pass up two Kroger’s a Walmart and a Market Street to shop there. I am glad I discovered this store.

They are close to us but only so-​so. We typically drive to Market Street at Ridge and Eldorado when we have time. They are nice enough, but there is nothing exceptional about this place. The produce is average, the meat and fish are really limited. We do go here because it is the closest place to our home, but there isn’t a niche for them– Wholefoods and Sprouts really do a great job with produce and organic meats, Market Street/​Central Market are great with customer service and more upscale food. Kroger on Eldorado has yummy BBQ pork ribs in the summer that they cook outside. This place and Albertsons don’t really stand out. It would be great if they can find their niche.

This review is for the gas station only, NOT the store.
The cheapest gas station in the area I have found. usually .10−15 cents lower than others.

The week of Christmas I went and the only manned check out was the express lane. There were 3 or 4 of us looking for a lane and finally someone asked the express lane clerk and she said she would get someone. What!!! You don’t know that people shop the week of Christmas. Then today went in, way to many empty spaces on shelves — who runs out of regular sized Jif Peanut Butter, I mean really. And no Sara Lee Delightful bread, come on now, and no fire roasted diced tomatoes. One checker, 6 people in line. I had a full cart so I let a man in front of me that had 2 items. A clerk came and sent him to the #2 register (express lane). I was half checked out when I saw him just getting up to be checked because that line was very long, if he had stayed put he would probably be home by the time he got checked. All that bad enough, but got home and checker had put my fresh avocados in a bag between a can of corn and a ½ gallon of milk — wtg checker. I loved my Tom Thumb, I hate this store.

Rude cashiers and expect to wait in one lane at night. Wish Tom Thumb was still there.

So how does keeping it exactly the same as Tom Thumb but raising your prices by 30% represent a business strategy
same bad selection same bad staff now without Starbucks
Spend less at market street get way better service and selection
Stick Arond if your looking g for q big empty store in Mckinney I’ll give this place 90 days after Walmart local opens

No issues to be honest. Went in for a quick run .and grabbed some gas on our way out. Then zipped right back on the road. I did not have time to look around unfortunately but nice location– easy entrance/​exit

I chose this place simply because it was next to Papa Murphy’s and I needed to place a cake order for my hubby. Every year we do a store bought cake, so I wasn’t looking for anything fancy, and the bakery person here, an older lady, was super pleasant and nice when the kids and I dropped in to place the order. I flipped through the book and saw they had NFL cakes, and I inquired as to if they look like the picture. The picture was a very professional looking cake, but the lady said they look very similar and they airbrush on team logos and stuff. So, I ordered one. I asked for a half and half Patriots cake and was on my way.
I get here today and there’s no one in the bakery. When I say no one, I literally mean not a single person at noon today was in the bakery. I had to get someone from the deli, who just pointed to a box left on the top of the counter. As you can see from the picture, there’s no airbrushing; it’s all done by hand and not really what I pictured. Again though, no big deal, as we weren’t looking for fancy. I checked out and can honestly say I believe the whole store is run by teens, as that’s the only people I saw the entire time.
Here’s my biggest complaint: they froze this cake. They put it in the box and froze it. When I picked it up I could see little water droplets on the inside too, but thought I could get it home in time. Nope. Those droplets ended up splattering on the cake and messing up the writing. If you look at my pic you’ll see part of it in the word patriots. Water makes colors bleed. I’ve never had a cake order be frozen, so this was weird to me. I also requested buttercream icing and got whipped and my half and half became just chocolate. So… pretty much nothing I asked for happened.
I gave one star because the lady was pleasant, but that’s really a stretch. They better be happy the old man just likes cake. Next time, I’ll stick with SAMs or Market Street.

There is no way this place is going to survive a year in this location. Incredibly disappointing. We’ve been in McKinney for 15+ years and shopped at Tom Thumb about that long. Never had a problem or complaint. Now that Minyards has moved in, we have completely stopped shopping here and instead drive to Kroger on Lake Forest. Empty store, hand written price tags, computer system with missing products, zombie like employees, and horrible meat/​seafood. The lines at 6pm are lined up 10 people deep, due to only having one or two cashiers working. If they wanted to shut down the self check-​out (horrible idea) they should have increased their staff to accommodate express lines. They really had a chance to make this something great, now we’re just praying it goes under so someone like Central Market, or HEB will step up and make it right.

If you desire any of the following in your grocery shopping experience, then this is the store for you:
— Expired food… everywhere
— Food poisoning (from the fish)
— Moldy cheese
— Overpriced groceries without a rewards/​discount program
— Rude or apathetic employees
— Long waits at checkout
Myself, my family and friends have experienced all of the above. Please, please stop shopping here, McKinney residents, so we can get a decent grocery store at this location.

What a disaster! Everything in the store is expired. I miss Tom Thumb!

Ugh. I’ve started this review while waiting in line. I miss the TomThumb that was here.
Negatives:
–They took away the self check out
–They didn’t add more express cashiers to compensate
–They took away a lot of interesting natural/​organic brands of food
–Produce looks worse, especially the organic produce. Much of it is brown spotted or moldy.
–Bakery goods are lower quality and less to choose from
Positives:
–The butchers are still the same people and they still have certified Angus steaks and a good line of grass fed steaks in the case
–Prices for some things have gone down, decent sales
Honestly, the thing I really hate the most is the check out. I kid you not, there will be two cashiers there at peak hours/​all day. Most of them replaced the previous Tom Thumb employees and they’re not really friendly either. I pretty much go to Kroger and Market Street now…

Another low class dirty grocery. Nothing sets this place apart. No service. .no selection. .no value.
If you want cheap go here
You want good there are many other options in a short drive

Very clearly used to be a Tom Thumb. They did not have rotisserie chicken at 8pm during the week, which is understandable but also disappointing since it’s what I came for. They had everything else I was looking for and the store was clean and well stocked in the aisles. Good for a grocery run for most items.

I like that this place is privately owned. The store looks about the same as it was before it became Sun Fresh Market. We went by and got some steaks for the weekend and they were good. The people working are nice and friendly. The selection seems about the same to me and it’s still a nice place, so I will still come by and pick up what I need.

Iv’e been to the Tom Thumb store for years, and now that Minyard has taken over, I don’t see much difference. Those that talk about it being dirty and dinge are not really telling the truth. Go to the store, if you find filth of dirty things report it to the manager! I challenge someone to find fault with this store, other than just not being happy because they changed names. It is no longer a corporate store but is privately owned. I know that the owners won’t put up with poor service.
Most all of the things that Tom Thumb had are still there, some of the brands changed. The bakery, produce, and the meat areas continue to be some of the best in the area.
You want the Thumb, drive down to McDermott in Allen, they still have it there!

I appreciate the comments, opinions, and suggestions. I am the Store Director at Sun Fresh on Hardin and would like to comment on a couple of areas mentioned.
Self Checkout was eliminated because I believe you should be serviced by an actual person and not a computer. I have also added another 2 Express lanes because of the elimination. There is an express lane now available from open to close, 6am-​12am. There are also regular registers open from 8am-​10pm. If you have to wait more than a couple minutes to checkout that is not acceptable and outside the norm. Ask to speak with me or in my absence, please ask for the manager in charge. If the issue is not resolved to your satisfaction then please contact me the next morning or have the manager on duty call me at home.
Sun Fresh has much more to offer as far as variety and selection. Tom Thumb/​Safeway took away the variety, especially nationally recognized brands and offered more private label products. I personally have added 2000 – 2500 new items and will continue to add items as customers request them.
We are now privately owned. Tom Thumb is not. We have to please you the customer, not stock holders. The employees are not mere numbers now but associates and appreciated for their efforts.
Have there been mistakes through this transition? Yes.
Are they being addressed? Yes.
Does the owner and president care about you as a customer and work to satisfy your needs? Yes.
We are here to serve you, the customer, and the new ownership actually cares about your wants, your needs, and your expectations.
I was an employee of Tom Thumb for 27 years and chose to make the transition to Sun Fresh because of their philosophy and what I could offer you, the customer.
I am here willing to listen and make changes if necessary.
Thanks,
David Levine

Went into Minyard’s to pick up two items. Place is dreary dirty and no options. Tom Thumb had class. No Floral no Starbucks. No fresh bread. No fresh vegetables. Milk was outdated. Walked out and went elsewhere. Sad. Employees standing by the front doors smoking. 4 of them. Not good. Won’t be back.
I just want my Tom Thumb back. This place won’t last in this neighborhood. Expectations are high here.

A rough start in McKinney. Here’s a brief list of issues we’ve experienced in the first month that they’ve been open:
1. Remove the self checkout. Why??? Now I’m waiting in full service line even if I only have a few items. Express checkout has not been consistently open. Net, net my average wait time is longer!
2. Reduced staff-​shopping after 10pm we arrived at the register and found no one on duty. Searched the aisles– no one. Finally after 10 minute the lone cashier came running out of the men’s room.
3. Removed the healthy drink options and replaced with more wine and beer. I love both but now the healthy drinks are gone completely.
4. items not in their computer system. Bought olives and shallots neither of which was in their computer system. After searching for 5 minutes the cashier charged me $.25.
5. Removed Starbucks– OK, so no need for another Starbucks but now it’s dead space and makes the place look even more like a ghost town.
6. Fewer Generic items that we usually buy (I.e. sparkling water) consequently our bill is higher due to the name brands.
7. Good pie. The only positive we’ve discovered thus far.
We’ve been trying to keep an open mind but thus far we continue to be disappointed every time we shop here. Can’t imagine they’ll be around too long if it continues like this.

Minyard Sun Fresh Market replaces Tom Thumb. Displays and store décor look nice, and product is fresh/​well stocked. In general, prices are still a bit higher than other grocery stores in the area and pretty consistent with Tom Thumb. No more need for a discount card or gas perk card, and they are currently priced about a dime below the other gas stations on the same block (only cash and credit and no Discover or Amex accepted for now). Employees were friendly.