Massanutten Resort

If reliable Internet service needs to be part of your resort experience, then you can skip Massanutten. I have been a visitor for many years, and the Internet is always out for days at a time during any week I’ve been there.
I need to stay connected because of my work, and my wife and I enjoy streaming Internet programs in the evening when we travel. Nope. Only now and then.
I spoke to the manager about this issue a number of times over multiple visits. She is a very nice and earnest person, but I have not experienced any improvement in Internet reliability in the last couple of years despite promises of imminent upgrades whenever we touch base.
Bottom line – if natural beauty is all you want, Massanutten is tops, but if you want or need consistent Internet access while at your resort, this isn’t the one for you.

Stayed in Mountainside Villas through rci. Rooms are dated but very nice and clean. The wildlife everyday is amazing and makes for great pictures. Sauna and jacuzzi in the condo was a nice feature.

1. Outdated décor; imagine fading gold faucets
2. No clean towels; wash your own or bring from home
3. Want to eat? Drive forever for a good meal; no Starbucks near
4. Need soap or shampoo? Bring them from home.
5. Want some activity? Drive around the mountain for it.
6. Kick off your shoes and relax them on the stained carpet.
7. Fake plants in the room really add to the back to nature vacation feel
8. Quiet get away? Share each moment with 8000 timeshare owners who aren’t happy that they got suckered into buying their place years ago

I signed up for a drawing of some sort when I went to a pet expo last month, which I barely remembered doing; I think it was either this kiosk near the entrance or this vendor booth where they gave me free dog food and treats. In any case, I’m glad they called me!
I’ve read on sites that they’re really aggressive or that the tour is hard to get through or that it lasts hours on end and that they really just harass you into buying one. From my personal experience, the only problem I had is that 90 minutes was really about 135 minutes. My time slot was at 11, but I got there late at 11:30. We got out a little before 2. My friend (who accompanied me so he could help me it if I had trouble saying no – I know I’m in no financial position to go in on a timeshare!) and I rode around the resort with our guide, Jeff, in his car as he showed us all the activities and facilities and amenities available. Jeff was very nice and friendly and charismatic (as all salespeople). I was up front when he asked why I decided to do the tour and told him I did it for the $ 325 gift card ($ 75 of it being my deposit) and for the free stay. No BSing on my part.
I think the worst thing you can do is lead these people on. It’ll only make them try harder and be more annoying in the process probably. Another tip is task your guide questions too. It’s their job to ask you questions about personal interests and stuff, so to reverse it on them is intriguing for both parties involved. Jeff was a delight. The resort is actually quite pretty and there does seem to be a lot to do. You pay as you go for the activities you want to do; It’s not all built into your timeshare price, which is why it’s so cheap, I guess. They have seasonal things happening year round, and it overall seems like a pleasant place. Quiet cabin in the woods type feel. I’m more of a tropics/​beach person though.
Took a tour of Shenandoah villa (the newest of eight villages total). It was pretty! The offer I was given after the tour was for two weeks out of the year, $ 177 a month for ten years. Interest rate is 10% though. But the idea of RCI and being able to stay at any international RCI resort for so cheap is appealing. I think this is worth going in on if you do like to travel often. I myself am still drowning in student and car loans so it was a no for me. He didn’t really harangue me, apart from a «are you sure there’s nothing I can do to make you buy?» to which I politely but firmly declined. I thought it was gonna be a lot harder to say no and that there was gonna be person after person talking to me, but it was just Jeff the whole way through! We parted on good terms, I wished his son good luck on his baseball game later.
I got my gift card and my certificate for a free three day two night stay. Just took 2 hours of pleasant conversation and a car ride. The communities seem well kept and clean. They renovate things every five years including appliances. The tour was surprisingly tiring despite having gotten around by car for the most part lol. Then again I did drive 5 hours round trip on a Tuesday to do this (worth it! $ 250 visa gift card plus a free stay) so I am tired indeed. Overall, if you’re just doing this for the incentives like I did, I think it’s worth it. If you’re genuinely looking into buying a timeshare I think this is a good choice as well. Very secluded community surrounded by nature, not too far from JMU. There are golf courses, a water park, pools, athletic facilities and glasses, a petting zoo, zip lining, river tubing and skiing (seasonally), markets, restaurants, a movie theatre, and lakes to go fishing in. I’ll update this review after I claim my free stay and see what it’s like to actually stay here.

In December of 2015 I was feeling adventurous and signed up for a $ 99 «3 day 2 night» «VIP» trip to Massanutten when I and my family were doing some shopping at Tysons Corner Center. I knew the basics… a discounted visit with the promise of a tour and sales presentation. «45 minutes» they said. «It’s something maybe fun to do» I thought, and we are always looking for something to do.
Now, «2 nights» is 2 nights, but «3 days» is not. Check-​in is at 4pm on day 1 (and our place was not ready until after 5) and Check-​out is at 1100. And after you find out the sales presentation is officially 90 min and can go for 3 – 4 hours… well, there is not a whole lot of that middle day left. And «VIP» is a term with no meaning whatsoever. It’s overused these days, and they certainly overuse it.
As soon as I got to the parking area for check in I knew I didn’t want to be there. The air smelled like fertilizer and herbicide. Inside was a long line (presumably «VIP“suckers like me) waiting to check in. They were late having our key ready so we lost any chance to avail ourselves of the pools or other activities.
Our unit, 250B eagle trace, was literally at the back end of nowhere and had 55 steps up a hill to unload a car. It was a 8 minute drive to any semblance of civilization. It looked like someone thought «let’s put some houses here, cram them in, and who cares». Then, when they couldn’t sell them, they made them the equivalent of a poorly-​kept hotel with no services. Kitchen was lame (no cooktop, fridge shelves were falling apart), beds uncomfortable and too small, shower went from burning hot to ice cold with the tap of an elbow in a stall that was too small. And the bedroom had a big showy jetted tub that did not have working hot water. Then I realized I’m glad, because my kids did not need to be in that… who knew what nasty residues were in those jet pumps after a thousand chislers looking for a cheap vacation passed through. There was a lovely gas fireplace. But, again, whoever designed it was going for a few showy things and not the real stuff to make people comfortable. The air was bone dry inside and my twins (2 ½) woke up coughing at 0200.
At 0830 the next morning we showed up for our «tour.» I had originally hoped that the condition of the resort would have me looking forward to a tour. We ended up feeling very unimpressed and cynical going in. Within minutes I asked «how much do I need to pay you to skip this tour and check out in an hour.» It was $ 120 and I gladly paid it to be done with them.
We went to the indoor waterpark and enjoyed it for 2 hours. Then that was basically boring. The maintenance on that place, like the rest of the resort, was being allowed to slip. Management is clearly extracting cash vs reinvesting consistently in their physical plant. I had to laugh when as we walked into the waterpark, «The Who“s «Won’t get fooled again» was playing on the music system.
I cannot speak for their skiing or any activities. I just know I wanted to be out of there as soon as I arrived. The place just seemed contrived and trashy in general. And $ 99 cheapo vacation deals are for people whose time is worthless to them. Lesson learned.

We have owned here for 15 years. The «maintenance» fees we pay vs. the trash left all over the mountains is ridiculous. Garbage everywhere. It makes the mountain retreat feel more like we want to retreat from the mountain of rubbish. Clean up your act, Massanutten, you can afford it with all the money you are yanking out of people’s pockets.

They have made a lot of improvements to Massanutten over the past 10 years. They have a lot more snow making capability which means all of the slopes get opened pretty quickly when it turns cold.
They have upgraded all of their lifts to high speed lifts which helps avoid lines on the upper terrain. They still get bogged down in the lower sections because of their ski school (which is very good so it makes it hard to complain about all the new skiers they are teaching).
They added the indoor waterpark which takes the area to another level when it comes to family activities.
Negatives would be — of course the variety of terrain is not their for your avid skiers. Adequate for a fun day but hey they aren’t trying to be Colorado (or Snowshoe even). They are convenient with some good options.
The real negative for me was in the food options. The lodge gets very crowded on weekends with no real hostess to manage the bar area and seating — so your just fighting the crowd for tables. Then there is no real good restaurants. The Fairway is their most upscale — but is dated. The BBQ restaurant I found pretty bad BBQ and the restaurant at the water park was a major disappointment (think of it as a snack bar with waitresses). They really need to improve the dining experience to make this a better destination resort!
I’m leaving it 4 stars but the more I think about it the food situation wants me to make it a 3 ½.

I really wanted to give a better review, I did but the service throughout the day brought down what would have been a 5 star review a 1 star.
5 of us came here for a fun day snowboarding and choose massenutten over wintergreen because we all liked the set up better. Resort at the bottom of the mountain vs at the top, plus the new inclosed circle bar is super cool.
Got lift tickets which went smoothly. Only thing that is irritating is for 8 hours it’s $ 70, and for 4 hours it $ 60…only $ 10 less for 4 less hours. Don’t know how that makes sense.
The rental shop is hit and smelly and too many different lines. One for paperwork, then boots, then boards. This place differently needs a makeover. Also allowing customers to preregister online could cut down the rediculous lines. Tip: if your renting equipment get those first and lift tickets after.
After a couple of runs on the slope we came off and went to the outside bar. Got some pitchers and bloody marys to start the day. And then also some more drinks and their bbq pulled pork Flatbread pizza. This is were we had great service. Our waitress was Buffy and she was on top of it.
Now fast forward to where things turned to shit. After we were done on the mountain we decided to come back to the outside bar and have dinner and drinks before driving home. There were a couple tables open but they weren’t bussed. So we sat anyways just to save the tables. Another waitress, Heather comes over and clears it off. We order waters and drinks. Takes about 5 minutes for the water, only half of us got them, and then another 5 or 10 minutes for our drinks. It was super hot because of the sun so we switched tables and had Buffy again which we were stoked aunbout because Heather was slow and forgetful. Well so was bffy apparently. It took over 30 minutes for me to get a drink, she asked if it ever came out after I brought it to her attention, uh no did you bring it to me? Also constantly waiting for waters that we ordered about an hour before. We also got the smoked salmon dip. Or at least tried to. Something happened with the ordering system or so they said. But about an hour and a half of waiting and not getting anything we ask for our tabs and ask about the dip. Now this is where I get pissed. Buffy says the manager should have come over and talked to us. But the manager ONLY spoke to one table. An older couple that looked more affluent then apparently we did. Now not to sound stuck up but my significant other and I make over $ 160,000 a year and same with the other couple. We have money. We spend money but bc we are young and not stiffy looking we don’t get treated fairly.
Also our tab was wrong I pointed it out and she corrected it but then threw my card and receipt back on the table. Take ownership for you forgetting to put the dip in, or the manager never coming over. Ownership is the #1 thing that is a must to me in customer service.
We left angry and hungry and just completely over it. Buffy and the staff at the bar ruined us ever wanting to come back, which we take trips close to every other weekend.

«We do not guarantee the unit you reserved.»
This is reason enough not to come back.
Buyer beware.

This is a review of the Ski resort only.
The pluses: pretty location, not too far from DC, friendly staff
The minuses:
Scant snowmaking capability. Or maybe the just don’t use it. But some slopes seem ignored.
Line management: by far my biggest complaint. The lines get VERY long, especially at the lifts closest to the lodge. Some staff work hard to keep things going. Others seem to be haphazard, and send 3– and 4– person chairs up with 1 – 2 people. If you go, stick to the upper lifts, where lines are shorter.
Lessons: beginner lessons are good, but their «advanced beginner and intermediate» lessons not so much. They seem either unwilling or unable to help more advanced skiers with skills.
Overall ski quality: slopes are pretty much straight shots downhill. No turns, no real interesting runs. Minimal grooming. Small vertical drop. Neither of these is the resorts «fault» but it does impact your skiing experience.
Lodge: seems to be nothing but steps, a pain to walk in ski boots. Food is very expensive, although that seems to be the norm for resorts these days. No cubbies to store stuff, which leads to people leaving bags all over the place. Locker room is small, as are the lockers.
Parking: There’s little parking close to the lodge. Plan on carrying ski boots into the lodge instead of putting them on at the car. Otherwise you face an epic Frankenstein-​walk trip to the slopes. Of course, this means you need a place for your stuff. Maybe a cubby? Oh yeah, there aren’t any of those.
Overall, if it’s close and you’re not after challenging runs and you have discount tickets or a season pass, go. But there are better slopes available.

I bought a timeshare at this place few years ago and unfortunately have regret my purchase from the first time that I went there after my purchase. The actual resort and water park is good particularly for little kids. Its 1.5 hours from where we live so traveling there is convenient, however following issues has ruin our experience with this place.
1– When buying the timeshare we were not presented with all the fees that comes with it. We were provided with portion of the information and out of naivety with believed what we heard and didn’t study it more. I guess we are more to blame than them but this is something to be aware of if you are presented with such an offer. There is $ 500 maintenance fee per year. They there are couple hundred dollars for banking your week (you need to bank few weeks to be able to trade it with a week in Europe and somewhere else). Then there is a fee associated with different locations. There are fees that resort charges you and there are fees that RCI charges you. Something close to $ 1000 per year.
2– Hospitality is very poor at this resort particularly if you have a time share. Yes correct, normally when you are a member you should get a better service but not at this place. Here are few examples:
a. We got there right before the blizzard. There is always an issue getting up the mountain during the blizzard and cars get stuck. We got there at 11 am. We had three children under age of 4 with us. We asked the front desk if we can check in now so we can get over the hump and get the kids inside so we don’t get stuck down. The response was «even though your room is ready but we wont give you the keys now. You have to wait until 1 pm and then come down the mountain and get the keys». We asked if the room is ready why not ding it now so we don’t have to come down again and risk getting stuck. The response was «well this is how we do things here in the mountain. Please come back down when its 1 pm».
b. At 12:30 pm we were still on our way up the mountain when all the cars were getting stuck. We called the front desk and asked if there are spare keys in the mountain that we can pick up there to avoid adding to traffic and keep the kids safe since we havent even made it up in almost 1 hour. She responded «when its 1 pm, call back and I decide what to do. Maybe we asked security guy to bring the keys up if they are available.». We asked can you please call them now and ask them if they can get the keys to us. «She said no, first you have to try to come down and then if you can’t I call the security». This was the most ridiculous answer that we have ever gotten. We said its dangerous to get the kids down and up again and it sounded like it wasn’t her problem.
c. We went in the place that was given to us «Shenandoah Valley» apartments. There was one room upstairs and one down stairs. Temperature downstairs was 45 F. We called maintenance and they came in to check on the heater. This is what we got «yea, there is nothing we can do. I guess its cold down here.». I asked what do you mean? I have a 3YO that will get sick sleeping here. «Yea we cant do anything». Do you have a space heater, «No sorry». They left. We called the front desk and maintenance again and we got «sorry, it is what it is». We asked for maintenance again to come in and see if there is actually something that they can do, they said they will send someone and no one showed up. We slept in 50 F room for three nights during the blizzard. We had to leave early and leave the rest of the 7 days that we had because the cold was unbearable at night.
d. There was two bathrooms. One upstairs with a bath tub and a decent temperature. The other downstairs with a shower in freezing 45 degrees. The bathtub upstairs didn’t have a shower so we couldn’t shower there. The one downstairs was so cold that we couldn’t bathe two 3 YOs and one 1 YO. I have attached a picture of the bath tub.
e. Wifi didn’t work. 4 phones and 4 computers and we couldn’t hook up to wifi.
Very unfortunate experience we had with this place and very little response from the hosts. They sell timeshares for $ 20K. If you are interested in buying one, I can sell you mine for $ 4K. Just contact me.

My boyfriend and I attended a «promotional vacation,» fully aware that we would need to attend the 90 minute timeshare presentation in exchange for a free 3 night, 4 day stay and $ 200 Visa gift card. We read plenty of reviews that made us pretty wary of attending, but I’m so glad that we did!
My only complaint is with RCI, the timeshare sales company. I made the reservation, provided my address, phone number and e-​mail address, yet when we checked in there was not a reservation under my name. After a couple minutes of confusion, I gave them my boyfriends name and bingo-​the reservation was under his name. I found this to be a tad sexist considering I was the one in contact with the company, and we do not have the same contact information, but otherwise-​great weekend and this does not have anything to do with the actual Massanutten resort staff in any way.
The 90-​minute presentation was indeed only 90 minutes and our salesman was understanding of our situation. We informed him that we are both working full time and in graduate programs full time, so are really just attending as a last vacation before the semester starts up again. He didn’t pull out any devil horns or pressure us in any way – completely understanding and we were pretty surprised at that-​but very thankful! After leaving the presentation, we did not encounter any additional sales pushes or phone calls.
There was a big winter storm this weekend, and the resort kept the roads clear throughout the whole weekend with ²⁴⁄₇ snow plows and salting. We love to ski and snowboard, so the fresh snow was great. The slopes were well maintained, staff was friendly, and lodge was accessible when we needed a break. The restaurants at the resort remained open, and had great food-​specifically Fareways at the golf course, highly recommend.
We stayed in Hotel 5, the room was clean and housekeeping was sure to come by every day to see if we needed any extra towels, shampoo, etc. even if we did not want them to pick up the room. If you want a relaxing vacation in the mountains, I definitely recommend it – despite previous poor reviews I’ve read here by others :)

Woodside was a big disappointment based on our expectations from 10 – 12 previous visits to other Massanutten values.
Building was noisey and, although very clean, it had strong odors in the foyer. We both got sick with respiratory issues soon after our arrival. We think they may have a mold issue in this building.
We won’t go back to Woodstone.

Great place to relax. My only beef is the high pressure sales people and the low quality wifi. My IPad has not worked since I’ve been here. At our checkin this young woman harassed us about going to their breakfast and doing a tour. We said no. She persisted and we said no again. She continued to ask us why we would turn down an a two hour tour and breakfast buffet. NOT Interested!
The next day we get a call with the same type of lines. My husband finally hung the phone up. Simply put… ANNOYING. We are already owners. We told them over and over.
Rooms are nice. Jacuzzi in room is awesome. They are a little ridiculous about pool rules and hot tub rules at the swimming areas. Does not feel like a resort with all the crazy rules.
Would love to see an adult swimming area with a tiki bar and pool side service.
Also, the guy that checked us in was Mr Personality… NOT…Need to work on customer service.

The short version: Thumbs up! I believe this is mainly dependent upon where you stay or to be clearer — what «level» you are enrolled in or upgraded to. (Gold crown is the première level, next is silver.). With that said, make sure you understand what you are getting before you commit to your condo, house etc.
The longer version :)
It was out first time here and first time to this area. We were invited by my husband’s Mom and Dad. We stayed in the Regal Vista neighborhood at 2156 Winthrop Drive. The way I understand it, this neighborhood is ‘Gold Crown’ so it’s an upgrade. My in-​laws bought into the Regal Vista subdivision for their visits here.
The landscape is beautiful and you can find most everything you need on the resort. If you feel like you’re missing civilization… the surrounding area has shopping and all the necessities (movies, chain restaurants, Target, Kroger etc.)
The house was adorable and the resort has a very wide variety of things to do. Our stay was short so we didn’t get to take advantage of all that was offered but it looks like there’s a lot to do during any season you choose to visit. I would definitely come here again and I would like to try it during ski season.
My in-​laws have had time share here for 3 years. They have had a great experience on every visit. My in-​laws are very particular, just like my husband and myself. I don’t like to travel to a place to be surprised by it not being what we expect (i.e. clean and luxurious —
or at least quaint). We expect the furnishings to be well maintained and up to date. The house was in great shape but my in-​laws did mention the furnishing were more worn than they had experienced before and they arrived before us so
I think my mother-​in law did a little sprucing up before we got there. She did write to management about their concerns. (Hence my 4 stars). It sounds like from other reviews, they need to address their cleaning crews to get control over that.
While I was at the resort, I read several very unhappy reviews on Unilocal so if I ran across those, and I had not been invited here, I would have not come. I like clean places (and bug free). We personally DID NOT run into any of these problems. Thank goodness :)
I wanted to also say that my in-​laws had a good sales experience as well. They said they had a great (female) sales person who was very helpful. They were actually interested in a time share so I’m sure that makes a big difference as well. They probably didn’t send in the «high pressure people» to rough them up — LOL!
I may return to get the ‘sales pitch’ just to see what the deal is completely. We aren’t a timeshare type family but I would actually entertain listening to their «spill» as long as they don’t get aggressive. As soon as we get to that point, I would shut them down!
Good luck! I’ll update my review when we return!

I heard how amazing this resort is. When I went there, I thought it used to be. They are rebuilding some but getting old.
Price: OK. Free or a big discount for the people who join their time share tours.
Room: Interior is old style. But they are really clean. I like their fluffy towels. It seems that you must receive shampoo and lotion at the front desk. I do not why they do not put them in a bathroom like many other resorts do. The kitchen has most things you need. 1 coffee and 1 tea. I need more tho. The view is just a parking lot unfortunately. So me other rooms have a great view.
Food: Not sure. They have a cheap buffet. Adult around $ 12 Kids under $ 10. They have a nicer restaurant too. They have beer or wine paring dinner. Their BBQ restaurant has a good smell.
Activities: Golf, tennis, fishing, a fun inside and outside swimming pool, ski, go-​cart, pingpong, racket ball, yoga and zumba classes, crafts classes,… so many things. If you buy a coupon at $ 99, some of them are free but they charge mostly. If you are rally active and have kids, this is a great vacation spot! They often have drink and food and music events a $ 5 – 20.
Customer service: Not good but not bad. Great at main front desk but bad at some activity desks. Some of young male staffs do not greet.
Time share Tour: It was the best. Not high pressure. The person in charge Katy is really energetic and friendly. She drove around the resort and explained how great this resort is after a light bagel and donut breakfast. I almost bought the membership. It is much cheaper than other ones. I travel other countries more than domestic, then I must pay lots of extra. So it is not a good deal for me. It is really good for the people who live close to the resort and want to go there every year. They have an extra great deal for military families.
Location: Close to a national park. $ 20 for entrance. Free for AD. Some breweries and wineries and a shopping mall are in a driving distance.

This was the first time that I visited during the summer months. Due to circumstances beyond my control, I arrived around 10pm on a Friday to start my getaway. It was a challenge finding anything beyond the new Water Park due to the low lighting on the mountain. Also, the street signs sit low to the ground and are not reflective. After check-​in, it took almost 30 minutes to locate my unit (149E) within Woodstone Meadows and it was eerily quiet. My condo was clean, but unfortunately the kitchen and bathroom were quite dated.
I decided to make up for lost time on Saturday, by getting up early to explore. There’s plenty to do. After breakfast, I wanted to participate in a guided hike, but they were not offered on the weekend. I considered swimming since there were multiple indoor & outdoor pools various places, but they were full of kiddos throwing balls and play fighting. Instead, I decided to explore various vantage points on the mountain to capture memories. The views were beautiful and deer abundant. Next, I visited the Family Adventure Park to go zip-​lining. It had been a few years, but I pushed through the anxiety. It was fun and the staff members were patient. I didn’t realize I would be required to walk off the ledge to get off the lift. I think I was more afraid of that than ziplining across. Afterwards, I worked out in the Woodstone’s fitness center which had everything you need for a good burn then left the campus for dinner.
Sunday was devoted to the obligatory tour and sales pitch. This resort is expansive and ideal for families with youngsters, couples desiring 1:1 time, and others seeking solitude. There are a few wineries in close proximity that I may check out next time. The property really is well maintained with a picturesque backdrop.

It was about 2 weeks until my birthday, and I still had no real plans for what I would be doing to celebrate. Thats when the phone rang, and I got the news that I had won a trip to Massanutten Resort. Which was the result of one of those forms that I had filled out at a local mall. They asked when was the soonest we could come, and it was right there that I decided to make it into my birthday trip. In anticipation for the trip I of course got on Unilocal,just to see what I could expect, because at some point I knew that they would try to sell me a time share. There were a lot of negative comments in a good portion of the reviews I read, and especially when the «tour» was mentioned. People said they were rude, and pushy, and treated their visitors like crap. There were complaints about security, and the rooms.
Well I arrived on a saturday. It took maybe 10 minutes to check in, and the lady who helped us was very nice. Actually everyone we passed who worked there spoke (even though they didn’t have to), and the ones we did ask for help were very professional/​helpful. On the first day after the long drive, we pretty much lounged in the pool and headed out for dinner/​drinks.
The next morning we woke up around 7 and got ready for the «Tour» that we had to take as a condition of the trip. When we arrived there were drinks/​bagels/​donuts that were being served. We met with ur sales rep, and he informed us on what would be taking place. It’s funny because I told my lady that we would probably end up getting the most crafty most veteran salesman they had, and guess what, We did!
He was very personal in his approach, and referred everything he was doing to his family, and personal life. He spoke on how he came to be a salesmen, and informed us that he has been a owner for 26 years. They say that the «tour» takes 90 minutes, but we were with this guy for at least 4 hours. He really rode us around and showed us the whole resort, and explained what happened at every location, and explained how we could use them if we chose to become owner. he was very thorough, but at the same time he made it clear that we were under no obligation to buy anything. He just suggested we had an open mind about making a potential purchase, and he shared all the benefits of making the purchase that day.
The whole «Tour» is basically a build up of them selling you the resort, and explaining all that comes with the purchase, and then they bring you back to the original meeting place and show you the numbers. We went into it with the attitude that we didnt and weren’t going to buy anything regardless, but after hearing everything that he had to say, and seeing all the expansions that they’re about to make to this already beautiful resort. we were regretful that were weren’t in a position to make a purchase that day.
After he made the offer, he walked off to give us time to discuss it (which we did). In the end it was a no go. There was no extra hoop jump, or rudeness. We left and collected our gift card and trip vouchers. We actually spoke the next day, and he was still as pleasant as he had been prior to us making a the decision not to buy, and at this point he had no reason to. I don’t like to put peoples names in my reviews, but he was really good at his job, and very professional.
After the «tour» we continued to have a pleasant trip, and all went well through the remainder of the weekend. I truly enjoyed this trip, and look forward to coming back. #SB

I know I have given tips on how to survive timeshare presentations in previous reviews, so it may come as a shock to many of you that I actually own a timeshare. I personally think they are great for families who travel, but you’ve got to know how to work them and not let them work you!
Our timeshare is based in Myrtle Beach, SC. When you have ownership anywhere, you can trade your space to travel to other places. We purchased the least expensive timeshare we could so as to:
A) Have access to RCI’s last call vacation deals where you can get a full week in a 2 bedroom, 2 bath condo for under $ 250 (not using any of your points) and B) to be able to exchange our points so as to travel to destinations around the world.
Since we have points that will expire this year, we decided to use them to finally make the trip to Shenandoah Valley. Massanutten is a resort/​residential community nestled in between two mountain ridges allowing 360 degree mountain views. There is so much to appreciate about this property it will be hard to stay within the 5001 character limit, but I’ll give it a shot.
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NATURE/​OUTDOOR ACTIVITIES
I have never in my life seen deer so comfortable in the presence of man. From the very first moment we arrived at our unit, a family of deer greeted us at our car. Every day after they showed up at dusk in groups of as many as 6. Also, each day a fawn hid in the tall grass on the hill behind our dining room window. It was the absolute cutest little thing causing my wife and children to watch the window like a TV.
There is a hiking trail that leads you to Massanutten Mountain peak, a cool overlook you can drive to, horseback riding, pools, fishing and ZIPLINING! You can either do a single line for $ 15 or a Treetop Adventure. There is also a kiddie zip line tour for the smallest members of the family, fall festivals, summer jams, a mountain jamboree & other seasonal events.
ACCOMMODATIONS
Our 2 bedroom/​2 bath unit located in «The Summit» had lots of space, particularly in the secondary bathroom. The jacuzzi tub was enormous and the kids had a blast filling it up every night. You could practically swim in it. The master bedroom featured a desk, table, king-​sized bed, TV and table. Secondary bedroom included two twin beds and a TV. The décor could use a little updating and the beds could be more comfortable, but none of that stopped us from having a relaxing time. The kitchen is decent sized, but you will have to rearrange the dishware if you plan to purchase your own groceries. Also, only the first floor units have outdoor grills.
NEARBY
This entire area is steeped in Civil War history. Nearby are battlefields, museums, national historic parks and homesites of famous historic people like Thomas Jefferson and James Madison. Harrisonburg, Shenandoah Cavern and Luray Cavern are just a few clicks away.
AMENITIES
There are several indoor and outdoor pools on the property, several arcade style game rooms and pool table/​ping pong/​air hockey rooms. On site there are tennis courts, golf, tube slides, a small convenience store, playgrounds, fishing ponds, petting zoo, kayaking and even organized bus tours to Washington DC. In the winter there is also skiing, tubing, snowboarding and racing competitions. I really can’t think of anything you can’t do here.
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WATER PARK
Featuring indoor and outdoor areas, the waterpark is a large facility complete with a restaurant, sweets snack bar, video game arcade, toddler areas, lazy river, slides, wave pool, hot tub, obstacle course & our favorite feature… the FlowRider! My kids have become little FloMasters and even successfully completed a few of the tricks staff members taught them, like the roll over. Price of the waterpark is not included in your stay (which is a real bummer), but you will be offered one day free if you choose to attend the time share for this resort. If we had any disappointments here, it was the fact they should at least offer a discounted week pass to the waterpark. That being said the multiple indoor & outdoor pools on site were more than sufficient and our kids made lots of friends. They even controlled our schedule as each day they made plans to meet their new friends at the pool.
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FINAL THOUGHTS
Shenandoah Valley is a beautiful place. I can only image what the scenery is like here in the fall. I have seen very few resorts with as many activities & I absolutely adore the thought that went into planning and development. It feels much more like a mountain community than resort. You feel like you are living in nature and not stack on top of each other like some resorts. We saw so much wildlife right out our front door it was incredible. The serenity and peacefulness was something you just can’t put a price on. Restaurants, big name grocery stores and shopping are several miles away, but within a reasonable drive. Come. If you love nature and peaceful settings, you’ll really enjoy it here.

We did not stay at the Massanutten Resort (we stayed off site) but we came here for their indoor water park and snow tubing.
We had a blast. Their prices were reasonable.
Staff were friendly.
We looooooooooooooooooooovvvveeee how they have everything set up.
Thank you all for making our experience worth our trip. We will be coming back this year.