I received an email from customer service which stated, «…situations can sometimes develop that prevent us from honoring a reservation.» My response, «…it is unacceptable that any of your customers would be stranded without a vehicle, which is what occurred in my situation.» We have our phone numbers listed on the reservation and a simple phone call should be made so that we can make other arraignments.
Andrea H.
Classificação do local: 1 Griffin, GA
Please do not call this phone number. It’s private cell phone number. Hertz mistakenly put my number on their website and REFUSES to help me remove it.