Bob’s Discount Furniture

OMG. I got a call from Bob’s discount furniture customer service so I thought, «Oh good they’ll take some responsibility and help out with the cost of treatment.» NOPE! They refuse to believe that it is possible that they brought bedbugs in on their furniture and that is all. Wow. Un-​freaken believable! I’m thinking of bringing the infested sofa into the local store showroom and leaving it… «Have fun!»

Amazing selection of furniture, sales person Jeanie was very friendly and helpful. She was very patient as we went back and forth with our decisions before finally making the purchase. We spent several hours in the store and my only complaint would be the manager who closed our sale and collected our payment in the «Office» section. Unfortunately her name is not attached to any of our paperwork, however, she was very disrespectful to her coworkers. She was very monotoned and unfriendly. Jeanie mistaking told her we were paying in cash and when I went to pay with my debit she made a very unnecessary comment to me regarding Jeanie’s mistake right in front of her. (Either way they were being paid so the payment method should not be a problem) Also in the delivery section of the paperwork Jeanie filled in my husbands cell phone number, which we requested to be called for the delivery time. The manager put our home phone in as the delivery phone number and when I asked her to call the cell phone, she again pointed out how that was Jeanie’s fault. But I could see the paperwork Jeanie filled out right in front of me and she did put the correct phone number. At another point a different associate had walked up to the desk, didn’t interrupt or saying anything. She asked him what he wanted, he stated he was just waiting for a key (I believe that’s what he asked for) and she rudely commented while pointing her finger «Those two right there are managers why can’t you ask them.» …he never even asked her for anything, she asked him what he wanted. The whole checkout process lasted about 5 minutes and in that short period of time I witnessed her treat 2 different coworkers very nasty… I can only image what goes on during their 8 hour shifts.
We are very happy with the furniture we purchased an will absolutely return for our future needs. Jeanie is our go to girl!
Also I would like to point out that every associate was very kind. Checked in on us often when they saw us alone just to verify we were being helped. Openly friendly and welcoming as soon as we stepped foot in the door.
And my impatient (almost) 2 year old daughter LOVED the candy bar! So, thank you for helping keep her happy too!

Friendly and not overly pushy with their sales people. Has a lot of selections and cheap as well. It’s also nice that they have an outlet section for people who don’t care about scratches and missing pieces. Shipping goes by increments, 39.99 being the cheapest and goes to a max of 240ish for shipping